Higher Performance Insights | AI MADE EVERYONE GOOD. NOW WHAT?

June 30, 2026
higher performance insights

AI just made generic excellence free. Your $20 subscription can now produce a board-ready strategic plan in eleven minutes. Which means the only thing your institution is still selling — the only thing that cannot be prompted, benchmarked, or replicated at scale — is the original human judgment your cabinet has been accidentally scheduling out of existence.


Here’s the question that should be keeping every superintendent and university president awake right now:

❬ If AI just made generic excellence free — and your institution has been accidentally scheduled out of the original human perception that was always your only real edge — what exactly are you selling now? ❭

NASA ran a study on creative genius. They defined it precisely: the capacity for original thought, for making unexpected connections, for generating what doesn’t yet exist from what does. Then they measured it.


In adults, <2% qualify.


In children aged 3–5, 98% qualify.


Same study. Same criteria. Inverted result.


The researchers’ conclusion wasn’t that creativity is rare. It’s that the process of becoming a credentialed, institutionally experienced adult is — if we’re being precise about it — a remarkably efficient system for extracting the creative capacity people were born with.


If you’ve been walking around this year with a quiet sense that the frontier is moving faster than you are — that your accumulated judgment somehow counts for less in a world where a $20 subscription can produce a board-ready strategic plan in eleven minutes — you are not alone. And you are not right.


You are, in the most literal sense, sitting on the only thing that cannot be replicated at scale. But only if you stop scheduling it out of existence.


From working with 987 leadership teams across 43 states: the leader in your seat didn’t lose their creative capacity in one moment. It was scheduled out. Meeting by meeting. Alert by alert. One reactive obligation at a time, compounding across years, until the person who used to see what no one else saw became the most expensive responsive system in the building.

And now AI showed up and offered to do the responsive work for less than a buck a day.


Which means the only competitive moat your institution has left — the thing that cannot be commoditized, cannot be prompted, cannot be replicated by any model trained on existing data — is the original human judgment your cabinet stopped protecting somewhere between the third strategic plan and the seventh board retreat.


This is not a technology observation. It is a leadership infrastructure emergency. And most leaders (in education) are framing it exactly backwards.


THE DIAGNOSIS · The Question Underneath the AI Question


Let’s talk about what’s actually happening on campus right now — not the trend-piece version, the version that shows up in your cabinet meetings.


The AI tools are real. The productivity gains are real. Your people are using them, probably faster than you fully know, and in most cases, the outputs are genuinely better: cleaner reports, faster strategic documentation, agendas that used to take two hours drafted in fifteen minutes.


That efficiency is not the problem. The efficiency is the point. The problem is what happens to thinking when production is outsourced.


Here is the dynamic playing out across cabinets right now:


Your junior leaders are increasingly outsourcing their cognitive work to AI. Not out of laziness. Out of rationality. The AI produces better outputs than they can right now. Asking them not to use it would be like asking them not to use a calculator. It is genuinely the smarter individual choice.

Every junior person knows less than the AI. Every manager would rather delegate to the machine than a flawed human who takes twice as long and gives a worse answer. So everyone is delegating to AI — and nobody is developing.

The outputs are better, faster, cheaper. What is invisible in those better outputs: the people producing them are not getting better. They are getting more skilled at prompting and reviewing. Those are not the same as building judgment.


A Harvard Business School study released this year found exactly this bifurcation: employment is holding in occupations where AI complements human judgment. It is declining in occupations where AI substitutes for execution. The question for your cabinet this fall is which category you are building.


Gartner is projecting that AI-driven critical thinking atrophy will compel 50% of global organizations to mandate AI-free skills assessments by 2026. Not because AI is bad. Because organizations are waking up to the reality that their people are getting better at prompting and worse at thinking. And they need people who can tell the difference between an output that sounds right and one that is right.

That distinction — the one that requires accumulated judgment, institutional memory, and the perceptual intelligence that only develops through hard experience — is yours. And it is, right now, in the most literal sense possible, worth more than it was a year ago.

But here is the layer most leadership conversations are missing. It isn’t just the pipeline problem. It is the cabinet itself.

I ask nearly every leader I work with deeply enough to hear the real answer: “When did you last have a genuinely original idea — something that didn’t come from a framework, a consultant, a peer benchmark, or an AI-assisted synthesis of what everyone else is already doing?”


The silence that follows is longer than anyone expects. And in that silence, you can watch something shift — not embarrassment exactly, but recognition. The gap between who they were hired to be and who the calendar has made them.

(You know the version of yourself I’m describing. The one who walked into this role with a vision nobody had articulated yet. Who saw the institutional problem everyone else had normalized. That person didn’t disappear. They got a full calendar.)

“Fine.” That’s the word that surfaces when I ask leaders to honestly describe their current cabinet experience.


Fine is the most expensive word on campus. It’s the word that survives every strategic planning session, immunizes itself against every development investment, and quietly limits every talented person in the building. Fine means: we stopped expecting something larger from ourselves, and we’ve been polite enough not to mention it.

AI didn’t create fine. AI just made fine permanent.

TQ IMPLICATION → PQ — Perceptual Intelligence, the capacity to accurately read what’s actually happening in yourself and in the room — cannot be developed through delegation. It requires doing hard work, making real mistakes, receiving real feedback, and integrating it over time. AI removes the conditions that build it. That is not a technology problem. It is a collective architecture problem.


(The cabinet that reviews without reasoning is not an AI problem. It’s a collective architecture problem. And collective architecture problems don’t get solved by individual development programs. That’s the exact gap THE TEAM INSTITUTE was built to close — not by teaching better prompting, but by building the conditions where your cabinet’s judgment still has somewhere to grow. More on that in a moment.)


THE FRAMEWORK · The Three Things AI Cannot Take From Your Cabinet


Here is what almost nobody in leadership is building deliberately right now: the only three dimensions that remain as genuine competitive edge in a world where AI has commoditized everything else.


As the quality floor rises for every cabinet simultaneously — every board report polished, every strategic plan coherent, every communication professional — what creates differentiation is no longer quality. It is specificity. It is taste. It is the unmistakably human judgment that makes one institution’s thinking irreplaceable, and another’s interchangeable.


Three dimensions. All required. Miss one, and you are building a cabinet that looks sharp and operates generically.


1. The Originality Window — The One Most Leaders Have Already Given Away


The brain’s executive function — the prefrontal cortex’s capacity for genuine original thought — runs on a specific neurochemical fuel. That fuel is front-loaded. For most people, there is a three-to-four-hour window, typically in the morning, where the neurological conditions for original creativity are actually present.


Not the energy to execute familiar tasks. The actual substrate for generating what hasn’t been generated yet.

Most leaders have, without deciding to do so, donated this window entirely to their institution.

(This is why I ask every leader I work with the same diagnostic question before we do anything else: What do your first three hours look like? The answer tells me more about their institution’s generative ceiling than their strategic plan does.)

The highest-performing presidents and superintendents in our research share one structural practice: they protect the window. Not some of the time. Structurally. One superintendent takes no meetings before 9 AM. Not occasionally. Not "when possible." Never. Her cabinet knows. Her board knows. She protects it with the same ferocity she applies to budget negotiations. Because she understands something most leaders haven’t been taught: the quality of her thinking in those three hours determines the quality of every decision in the remaining five.


2. The Default Mode Network — The Intelligence Your Calendar Is Deleting


When you are not trying to think — when you are in the shower, on a walk, driving without a podcast, sitting in a waiting room with nothing but silence — a specific set of brain structures activates. Neuroscience calls it the Default Mode Network. It is the system that generates your best ideas. The unexpected connections. The questions that don’t have search results. The institutional insight that arrives in the margins.


That network is being systematically dismantled in most leadership lives.


Every podcast, every scroll, every ambient information stream filling the commute — that’s not rest for the brain. That’s replacement of your highest-value cognitive mode with input that shuts down the right-hemisphere synthesis where original perception actually occurs.


Agatha Christie solved her most complex plots in a bathtub — no notebook, no typewriter, no reading material. Isaac Newton’s most productive year on record was 1665, when plague exiled him from Cambridge to his family’s sheep farm in Lincolnshire. In one year of enforced stillness: gravity, calculus, the foundations of optics. Mozart composed symphonies in a carriage between Vienna and Prague with no instrument and no paper, because there was finally space for it.


The pattern is consistent across centuries: the ideas that changed everything did not arrive in the meeting. They arrived in the space the meeting displaced.

Leaders get their best institutional ideas when they’re not trying to have them. That’s not a personality observation. That’s cognitive architecture. The leader who fills every quiet moment with input is not staying informed. They are actively preventing their best thinking from occurring.

TQ IMPLICATION → PQ develops in the space between inputs. You cannot build the capacity to accurately read what’s actually happening in your institution with a constantly stimulated brain. Perception requires signal. Signal requires silence. This is not advice. It is cognitive architecture.


3. Institutional Identity — The Competitive Strategy Argument Nobody Is Making


When a technology makes everyone generically excellent, the performance ceiling rises but the differentiation disappears. Every district has a well-written strategic plan. Every cabinet produces polished board reports. Every superintendent delivers articulate vision statements. And none of it is specifically theirs.


The institutions that will attract the best students, retain the best staff, and earn the deepest community investment in the next decade are the ones where something is unmistakably theirs. Not just well-run. Specific. Recognizable. The product of a cabinet that has been developed together, argues well together, and has built the shared language to produce thinking that could not come from any other group of people in any other place.


That is TQ = IQ × EQ × PQ operating at full capacity. And across every research cohort we have studied, it is what separates institutions that multiply from institutions that merely maintain.

If your institution’s strategic documents were stripped of their logos and letterheads, could any community member identify which district produced them? If the honest answer is no, you have an identity problem wearing the name of an AI problem.

THE CASE STUDY · The Cabinet That Almost Optimized Its Way to Irrelevance

Let me tell you about a superintendent I’ll call Ava.


First year of serious AI adoption. Capable cabinet. Performing by every external measure. She went all in early — late 2024, before most of her peers were paying attention. Faster agendas. Better board reports. Strategic documentation that used to take a week completed in a day. She felt like she’d unlocked something.


By the following fall, she had a problem she couldn’t name yet.


Her cabinet meetings felt different. Less generative. More like review sessions. Her Director of Curriculum — one of the sharpest thinkers she’d ever worked with — had stopped arguing. Everyone was polished. Nobody was original. The room felt like a very well-run airport: efficient, clean, and completely soulless.


What had happened was straightforward: the AI was producing the outputs. The humans were reviewing them. And the cognitive work that used to happen in the space between thinking and producing — the productive struggle where judgment develops, where people find out what they actually believe under pressure — had been quietly eliminated.


The detail that lands hardest: her team wasn’t lazier. They were busier. They had more time for more things because AI had absorbed the production work. But they’d lost the friction. And the friction was what was making them better.


First meeting on Ava’s calendar: 7:45 AM. Commute filled with podcasts because silence had become psychologically intolerable. The Originality Window, donated. The Default Mode Network, systematically replaced. The questions that needed carrying — the institutional perception that only she was positioned to generate — crowded out before the building was even open.


What nobody flagged — because the outputs were genuinely better — was that the cabinet had quietly stopped doing the cognitive work that made them worth developing. They were reviewing. They were approving. They were not thinking.


Ava made two structural changes. No retreat. No new program.


First: she blocked her first two hours every day. No meetings. No email. The work only she could do.


Second: every cabinet member had to bring their own thinking, in their own words, before the AI version was allowed in the room. Not because the AI drafts were worse. Because the act of producing the ugly draft was where the judgment lived.


Within one semester, the meetings were generative again. Her Curriculum Director started arguing. Her CFO brought a question to a Tuesday meeting that nobody had an answer to — and the room stayed forty minutes past adjournment working through it. That had not happened in over a year.


The AI didn’t make them worse. They’d let the AI do the work that was making them better. That’s the whole difference. And it is 100% recoverable.


THE APPLICATION · Five Moves. This Week.

Here is what to do Monday morning (assuming you are not still in the woods on vacation, in which case — bookmark this and come back Wednesday):


Move 1: Run the Pipeline Audit · 20 minutes

Look at your last three months of cabinet work. Ask honestly: which outputs represent original thinking from your people? Which represent AI-generated material that was reviewed and approved?


If the ratio has shifted toward review-and-approve in the last six months, name it in your next cabinet meeting — not as a technology policy conversation. As a talent development conversation.

(The cut-through question: can each cabinet member explain, without the AI output in front of them, why the recommendation they approved is actually right? If the answer is uncertain — that’s the data.)

Move 2: Run the Originality Audit · 15 minutes tonight


Look at tomorrow’s calendar. When is your first meeting? When is your first reactive obligation? How many of the next five mornings begin with someone else’s agenda before your own thinking has had room to occur?


If the answer is "immediately" — you are not having a time management problem. You are experiencing neurological depletion that has been normalized as leadership competence.


Name one morning this week you will structurally protect. Not "try to protect." Structurally protect. With your assistant. With your calendar. Three hours. The work only you can do.


Move 3: The Boredom Experiment · 5 minutes of decision, compounding daily


Identify one part of your daily routine that currently has sound in it — a commute, a walk between buildings, an exercise session — and remove the stimulus.


Not to relax. To activate the Default Mode Network. This will feel wrong. It is not wrong. It is the condition in which your institution’s next original idea is most likely to arrive.


Keep a capture system. When something surfaces — and it will, with striking relevance — write it immediately. The insight that arrives in a quiet moment is worth more than the information stream you replaced it with.


Agatha Christie. Isaac Newton. Mozart. You have a commute. Use it differently.


Move 4: Introduce the Ugly Draft Requirement · This month


For one substantive deliverable — a strategic decision, a program evaluation, a budget narrative — require each relevant cabinet member to produce their own thinking first, before the AI version enters the conversation.


This is not Luddism. The sequence that builds judgment: human thinking first, AI refinement second, human evaluation third. The sequence that builds dependency: AI first, human review.


Same tools. Opposite developmental outcomes.


Move 5: Ask the Identity Question · Next cabinet meeting


Put this on the agenda: “What is specific to us? What would someone looking at our strategic thinking know is ours and nobody else’s?”


If the room goes quiet — not thoughtful quiet, empty quiet — that is the diagnostic. You have been producing quality. You have not been producing identity.


In a world where AI commoditizes quality, identity is the only edge left.


Two Objections, Handled:


“But AI produces better outputs than my people do right now.”


Of course it does. The question is not whether AI produces better outputs today. The question is whether your people develop better judgment if they let AI do it for the next five years. You are trading short-term output quality for long-term leadership capacity. At the individual level, that is a complicated tradeoff. At the cabinet level, it is a bad one.


“My cabinet doesn’t need me to be more creative. They need me to be available.”


Availability without generativity is just a warm body in a room. Your cabinet doesn’t need more of your time. They need more of your original perception — the why questions only you can carry, the institutional patterns only you are positioned to see. That perception only comes from protected space. The most available leaders in our research are often the least generative.


THE MATURITY SHIFT


Immature leaders think: “AI makes my cabinet more efficient.”


Mature leaders think: “AI makes my cabinet more efficient — and I am responsible for ensuring that efficiency does not hollow out the judgment that makes us worth leading.”


Immature leaders think: “Creativity is a personality type. Some leaders have it and some don’t.”


Mature leaders think: “Creativity is a neurological condition. I’m either building it or destroying it with every scheduling decision I make.”


Immature leaders think: “My job is to be responsive and available.”


Mature leaders think: “My job is to protect the conditions where original thought happens — for myself, and structurally for my team.”


Immature leaders think: “AI is a talent equalizer: everyone produces better work now.”


Mature leaders think: “AI is a talent differentiator: everyone produces better work now, which means the only edge left is the judgment to evaluate it, the voice to make it specific, and the collective identity that makes it unmistakably ours.”


Immature leaders think: “We develop our leaders individually and trust that quality transfers to the cabinet.”


Mature leaders think: “Individual development produces better individuals. Collective creative architecture produces an institution that can outthink its context. These are not the same investment.”

The institutions that multiply in the next decade are not the ones that adopted AI fastest. They are the ones that understood what AI cannot replace — judgment, voice, identity, the irreducible human specificity of a cabinet developed together — and built those things deliberately while everyone else was chasing efficiency.

The 987 leadership teams in our research who moved from 60% to 90%+ collective capacity did not get there by finding better tools. They built the collective conditions for original thought — the shared language, the trust architecture, the structured space for hard questions — and protected those conditions with the same intensity they applied to every other strategic priority.


AI just made that work more urgent. Not less.


Wendell Berry wrote:

“The next great division of the world will be between people who wish to live as creatures and people who wish to live as machines.”

Your cabinet is making that choice every day — in every scheduling decision, in every commute, in every meeting that could have held a genuine question open and chose resolution instead. The institutions that figure this out first will not just be more innovative. They will be more alive. And people — students, faculty, the community your institution exists to serve — can feel the difference.


Your turn: When was the last time your cabinet produced a genuinely original idea — something that didn’t come from a framework, a benchmark, or an AI prompt?


Name it in the comments. Or sit with the silence that question produces. Both are useful data.


Tag a leader you’ve watched protect their creative window — someone who still brings something generative into every room they enter, despite everything pressing toward reactive. They deserve to know you noticed.


THE TEAM INSTITUTE

Before I name the program — sit with this question for a moment.


What would it look like if your cabinet operated at its actual ceiling — not just individually, but as a thinking unit? Not the cabinet that produces polished outputs. The cabinet where someone asks a question nobody has an answer to, and the room stays forty minutes past adjournment working through it. Where the VP who used to approve everything starts arguing again. Where you walk out of a meeting feeling like the leader you were built to be — not more efficient, more yourself.


What would change for you — personally, not institutionally — if that gap closed in the next 90 days?


That destination — the cabinet that thinks together at a level none of them could reach alone — is not a retreat outcome. It is a structural one. And you cannot build it by developing eight individuals and hoping the architecture appears.


THE TEAM INSTITUTE is the vehicle. An 8-month sequential development journey for full leadership cabinets — not episodic workshops your team forgets in thirty days, but month-by-month architecture that builds the shared language, the developed collective taste, and the Originality Window protected as a cabinet-level practice. The structured space where the why questions finally have somewhere to land — and where AI cannot follow, because what’s being built is the irreducible human specificity of your cabinet thinking together.


One requirement: full cabinet participation. Partial collective architecture is not architecture. It is a majority position wearing the name of the whole.

❬ Based on what you’ve just read — what do you think the first thing that actually needs to change in your cabinet is? ❭

If you can answer that question — if the gap between your cabinet’s talent and what they’re actually producing is something you’re done accepting — that’s the conversation THE TEAM INSTITUTE exists for.


Book a Discovery Call - https://calendly.com/higherperformance/30minutecoffee?month=2026-06

This is a direct conversation between leaders who are done building cabinets that are individually excellent and collectively ordinary — and who understand that in the age of AI, “generically high quality” is not a strategy. It is a ceiling. The 30-minute consultation isn’t a pitch. It’s a diagnostic. Come in knowing what the first thing is that needs to change. We’ll build from there.


FOUND VALUE IN THIS?


Help other educational leaders find it:


→ Repost with your answer to the originality audit: when did your cabinet last produce something that couldn’t have come from any other cabinet in your state? The leaders who read this need to know they’re not alone in asking.


→ Tag a superintendent or president you’ve watched protect their cabinet’s thinking — not just the quality of their outputs. They deserve to know you noticed.


→ Comment with the last genuinely original idea your cabinet produced — not an AI-assisted output, an actual idea that came from the specific people in your specific room — and where it came from.



The more educational leaders who build for judgment instead of just efficiency, the stronger our institutions become.

Follow DR. JOE HILL and Higher Performance Group for weekly Team Intelligence insights.


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The real meeting happens in the parking lot at 11:40, two people at a time, engines running. Nobody at that table is underperforming. That's what makes the problem so hard to name. Your evaluations say everyone is excellent, and they're right. We built it this way. Job postings, interviews and annual reviews all measure the individual, and nobody's contract lists assists. We hire for points, pay for points, and then act surprised when nobody passes. Three questions worth answering honestly: How many of your top five priorities can one person on your team deliver alone? When a hand-off between two of your leaders drops, who finds out first, you or your board? When the next three months get harder, does your team pass faster, or does everyone retreat to their own lane? I know the loneliness of being the one person at the table who sees how all the pieces connect. I've sat in that chair. For a long stretch, my teams underperformed despite being full of talented people, and I kept trying to close the gap with my own effort. That works about as well as a point guard deciding to also play center. In The TQ Advantage, I call the result the Individual Brilliance Ceiling: talented people in the wrong positions, with no shared way of working, producing average team results. 📊 60% of collective capacity: where most leadership teams run, across nearly 1,000 TQ assessments . The talent is there. The passing is missing. TQ = IQ × EQ × PQ. IQ is the talent you hired. EQ is the shared language that lets that talent coordinate under pressure. PQ is each leader's accurate read of where they play best and where they're covering. It's multiplication, so a zero anywhere wins. Stack the IQ, let the other two sit near zero, and the product stays small no matter how many stars you sign. A quick timeout before the research. If one of those three questions made you wince, that wince is data. Most leadership teams I work with can name their best individual performer in two seconds and can't produce a single written hand-off. Closing that gap is what our TQ Advantage workshop is built for, and I'll say more about it at the end. First, the sports science. THE RESEARCH · THE TOO-MUCH-TALENT EFFECT In 2014, researchers from INSEAD, Columbia and VU University Amsterdam published a study in Psychological Science that tested something most hiring committees treat as settled: does adding top talent always make a team better? Before they ran the numbers, they asked ordinary people to predict the answer. Most said yes. More stars, more wins, no ceiling. Then the researchers checked. They looked at three sports: two World Cup qualifying cycles in soccer (2010 and 2014), ten NBA seasons (2002 to 2012), and ten Major League Baseball seasons over the same stretch. In baseball, more talent kept paying off. Each added star moved the win column. In soccer and basketball, talent helped up to a point. Past that point the gains flattened, and at the very top the curve bent down. The most star-heavy teams won less than their talent predicted. The NBA data showed where the wins leaked out. The most star-heavy teams coordinated worse: fewer assists, lower shooting percentages, fewer defensive rebounds. Anyone who has guarded a ball hog in a rec-league game knew this already. Now there's a regression line. The deciding variable was interdependence. A baseball hitter stands alone at the plate. (Baseball is a team sport roughly the way a spelling bee is.) A point guard needs four other people for the play to work. When winning depends on coordination, stacking individual brilliance without building the coordination stops paying. One caveat, because a sharp board member will ask: the downturn at the very top comes from a fitted curve, and the coordination link is a correlation. Treat it as a strong signal about where to look. Most of us hire leaders as if we're building a baseball roster. Then we ask them to play basketball. THE FRAMEWORK · SORT, PASS, POSITION Three moves. You can teach all of them to your team in sixty seconds. Sort the game you're actually playing. Some work really is baseball. A great grant writer or recruiter can win alone at the plate, so let them. The leadership team plays a different sport. The budget, the master schedule, enrollment, the board and the bargaining table all run through each other. When one leader guards her lane, somebody else's work stalls. Build the passes on purpose. In the NBA data, the damage ran through coordination. Coordination is a skill, so a team can practice it. Most leadership teams have never written down a single hand-off: who gives what to whom, by when. They run on goodwill and email. Goodwill holds up fine until February. Email holds up fine until someone hits reply-all. Put people where they play best. I was recruited to play catcher in college and spent four years calling pitches and talking with my pitcher between nearly every one. Now and then my coach moved me to right field to rest my legs. I could play it. I was never brilliant out there. Plenty of leadership teams have catchers playing right field, and nobody has said so out loud. The TQ framework maps five types of thinkers: HEART, SOUL, STRENGTH, VOICE and MIND. Every team leans hard toward a few. Among the leaders we've assessed, HEART shows up 43% of the time and MIND just 7% . If nobody on your team naturally plays the MIND position, someone is covering it, and they're probably tired. WHAT IT LOOKS LIKE · ONE DROPPED PASS Here's the pattern I see most often. Finance flags a deficit in October. HR waits on enrollment projections before starting the staffing plan. Finance assumes teaching and learning is producing those projections. Teaching and learning assumes HR has them. Nobody dropped the ball on purpose. Everybody assumed someone else was holding it. Three excellent leaders, one dropped pass, and the reduction conversation slides to April, when every option is worse. Map that team's thinking and the reason usually takes about ten minutes to see. Nobody naturally plays the long-range, systems-checking position, so the superintendent has been covering it herself, at 10 p.m., for years. The fix is two moves. Write the six most important hand-offs as one-sentence agreements with names and dates. Then give the systems check to the leader whose profile leans that way, with permission to slow a decision down when the numbers don't connect. Same people. Different sport. TQ IMPLICATION → If most of your priorities need two or more leaders moving together, your development plans can't all be batting practice. THE DRILL · 20 MINUTES AT YOUR NEXT MEETING Sort the work (5 minutes). List your team's top five priorities for the year. Mark each one B for baseball, if one person can win it alone, or H for hoops, if it takes two or more of you moving together. Count the H's. If most are H's and every development plan on your team is individual, you've found the gap. Find the passes (5 minutes). For each H, write the hand-off as one sentence: who gives what to whom, by when. "Finance gets the enrollment projection to HR by February 1 so staffing can start." Name your positions (5 minutes). Go around the table once. Each leader answers: "Where on this team do I play catcher? Where am I playing right field?" No rebuttals on the first lap. Fix one pass (5 minutes). Pick the hand-off that dropped most often this fall. Agree on one change and one owner. Open your next meeting by checking it. "We don't have time for this." Count the decisions this fall that came back to the table a second time because someone wasn't looped in. Multiply by the people in the room and the minutes each one took. You're already paying for the drill, in rework. "My people are too senior for this." So were the NBA's most stacked rosters, and coordination was still where they lost games. Twenty minutes usually surfaces one hand-off everyone quietly knew was broken. THE MATURITY SHIFT Immature leaders think: "We need to hire another star." Mature leaders think: "We need the stars we have to pass." Immature leaders think: "Everyone on my team is excellent, so my team is excellent." Mature leaders think: "Everyone on my team is excellent. Now we build the team." Immature leaders think: "Put the best person on the biggest problem." Mature leaders think: "Put the right position on the problem, and protect the hand-offs around it." YOUR TURN Finish this sentence in the comments: "The pass that keeps dropping on our team is ______." One line is plenty. Then read a few of the others. You'll see fast that you're not the only one, which is either comforting or alarming, depending on your board. THE NEXT MOVE Quick gut check. If you ran the drill tomorrow, how many of your top five priorities would come back marked H? And how many of those have a hand-off anyone has written down? If the honest answers are "most" and "none," you're in good company. It's the most common pattern in our data. It's also the one that costs the most in a hard season, because dropped passes show up right when the margin for error disappears: the budget gap, the bargaining year, the board meeting where three of your leaders describe three versions of the same plan. If the drill surfaced more dropped passes than you expected, let's talk it through. Thirty minutes, your team's real hand-offs, no slides and no pitch. Start with a 30-minute conversation: BOOK IT HERE When you're ready to go further, the TQ Advantage workshop puts your whole leadership team in one room for two and a half hours. Everyone completes the TQ assessment first. In the room you see your team's map side by side: who plays catcher, who's covering right field, and which positions nobody holds. You leave with the hand-off and decision protocols you'll use the next morning. Workshop details: higherperformancegroup.com/team-intelligence Know a colleague whose leadership team is in a hard season? Send this their way. And if you're new here, hit subscribe so next week's issue finds you. SOURCES & FURTHER READING Swaab, R. I., Schaerer, M., Anicich, E. M., Ronay, R., & Galinsky, A. D. (2014). The too-much-talent effect: Team interdependence determines when more talent is too much or not enough. Psychological Science, 25(8), 1581–1591. Read the study Plain-language summary: Association for Psychological Science The book: The TQ Advantage by Dr. Joe Hill Behind the 60% figure: HPG research on nearly 1,000 TQ assessments
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