So, Your Boss Is Leaving: 7 Things Your System Must Do Immediately

February 7, 2023

It’s never easy when the boss resigns.


The headlines are filled with a few stories of executives who are ousted due to community hullabaloo, but most of the time, these executives leave because it’s simply time. 


They sense a new calling, or they say, enough.


Even in the healthiest systems, there’s much on the line during a senior leader vacancy.


Senior leader succession is poised to become a critical issue no campus can ignore.

new leader

Even if you think this issue is far beyond reality, preparing well for the day when it inevitably happens can help.


Succession planning is never a crisis but a fluid planning process. 


After all, leader succession never seems urgent. Until it is, that can usher in challenging times and lots of anxiety if mishandled.


Engineering succession well sets your campus up for long-term success. 


Mess it up; what took years of healthy and smart maneuvering to build could vaporize in a week.


Here are seven things your system should do as soon as it becomes clear the boss is leaving.


1. Focus on Vision: Remind People What is Non-Negotiable


When a leader leaves, it can feel like everything is changing, but in the case of your system, that’s not true.


In a healthy campus, the leader might change, but the mission, vision, and values never do. It’s your job to remind your people of that.


The WHY of your system is a fantastic motivator; in fact, a vacancy can be a time to reignite the mission. Focusing on the mission of your campus during a vacancy will help remind people why they do what they do. 


The HPG
Executive Quarterly {EQ} is a fluid strategic planning process specifically for teams in transition that you might find helpful. 


2. Lean into Expertise


If you’re fortunate, you’ll only have to navigate a vacancy every decade or so. Which means neither you nor your team is an expert in the subject.


Fortunately,
there are resources to help.


While it’s easy to think you’ll ‘save money’ by doing the transition internally, a poor hire can cost you a fortune in the long run. It’s not unheard of for a campus to lose 10-20% of its students and staff in a bad transition.


For executive searches, it almost always makes sense to pull in an expert to work one-on-one with and FOR you. If you think of expertise as an investment, not an expense, you’ll see a tremendous future return.


At the end of 2023, what would it feel like to have all your open positions and your momentum reclaimed?


Reclaim Your Momentum {LIVE}

✅ Reclaim Your Time

✅ Reclaim Your Energy

✅ Reclaim Your Priorities


”Wow! I didn’t realize I was in desperate need of this talk and these tools in my life.”


“This message so profoundly impacted us. We are now beginning to edit out the unhealthy team behaviors interfering with our performance.


“The timing of this message could not have been better for the health of our team.”


Without a new focus and approach, it's easy to continue to:

➜ Sacrifice self and family on the altar of work.

➜ Overcommit and underdeliver.

➜ Be busy but no longer brilliant.

➜ Juggle more priorities than what we can complete.


Worst of all, other people — other tasks, jobs, and projects — will continue to hijack your life.


It’s time to change that by implementing a proven practice that works.


Reclaim Your Momentum {LIVE} is a two-hour keynote for campus/district leaders and their teams.


This interactive session will inspire, challenge, and equip your team to accelerate healthy team culture and overall team performance. 


Your team will leave this session with the following:

  • A shaper clarity of your unique leadership superpower we call your Natural Leadership Profile.
  • A scalable framework for building a Higher Performance team and culture.
  • Practical tools to accelerate team communication, connection, alignment, capacity, and execution.


Book Your Team Retreat Today – Here


Learn more here.

Book Your Team Retreat

3. Respond to the Dynamics Carefully


No matter what circumstances cause a campus executive to leave, you’ll have interesting dynamics. Sometimes it can be mourning the loss of a beloved leader; other times, it can be downright anger and outrage. 


Human dynamics are just that: human. And they’re as varied as the people who make up your campus and the situation.


Recruiting your high-capacity and emotionally intelligent leaders to help stabilize and address these dynamics is a smart move.


Transition can be a seedbed for a subculture of insecurity to take over. Gossip, a desire to get the ‘real scoop,’ feelings of hurt and betrayal can all fester during a vacancy. As a result, having clear, honest communication is critical.


Nothing is ever as simple as it seems on paper. Having astute, emotionally savvy leaders at the center of the transition process can be critical to a healthy succession.


4. Help the System Grieve


Even in the healthiest of transitions, it’s natural to feel a sense of loss when a respected leader leaves. 


Add a juicy scandal into the mix, and you’ve got grief compounded with anger, hurt, and betrayal.


Allow yourself and others in the system to grieve the loss and take the time to process the emotional climate. This can be difficult but allowing yourself to feel and effectively work through these feelings is essential.


Given the heightened emotive state of many people these days, there’s another complicating factor. People are carrying a heavy load of unresolved grief. Maybe they’ve recently lost a parent, have a sick child, severed relationships, or have a dream slipping away. Everyone on campus is dealing with some life yuck, right?


While they won’t always be able to articulate it, someone’s unresolved grief will often emerge when triggered by any waves of change. 


As I’ve argued before, 95% of the campus climate has very little to do with what is happening on campus.  A vacancy is an excellent time for that dynamic to show up.


5. Communicate Differently with Different People


Only some across your system need or want the same level of information.


You have some people working in your system who couldn’t tell you the senior leader’s full name and others who are so heavily connected that they feel like losing a family member. 


That’s reality.


As a result, you should be prepared to communicate differently with different people.


While the facts should be the same at every
 level (changing what you say depending on the audience is an integrity issue), your deepest dialogue and back-and-forth conversation should be with your core people—board, senior leadership team, faculty leadership, staff, and key community partners.


While everyone deserves respect, the people most invested in your system’s prosperity should be the people you support most when processing change.


When it comes to those wearing the team jersey, the best advice is to be available to answer as many questions as they have. Reach out. Encourage dialogue. That will help with their grieving and processing. Simple and straightforward messaging of the departure will help the rest of the campus process it too.


Linking arms with grieving people in a transition is an incredible investment.


Conversely, other people may be just fine with a quick announcement, and the balance of people will need something in between.


When communicating effectively, the deeper the investment, the deeper the trust.


6. Step Back


In the same way that a transition should be a great time to rekindle passion around the campus DNA, it can also be a great time to revive reflection.


I stepped back from leading a district I loved in May 2013. I think of it as the spring of reflection—not just for me but for the board, our core team, and my successor. 


As much as you’re seeking wisdom and guidance for your campus and community, remember to create the success conditions for the new senior leader and the executive team in the transition process.


7. Set the Stage Well for the New Leader


Recruiting and hiring aren’t just about the needs of faculty, employees, and the outgoing leader. A healthy appointment process also sets the stage for the new leader's success.


While setting the stage for the new leader deserves its own post, a few things can help.


First, becoming clear on what skills the new leader must possess and how they will be empowered is critical. New senior leaders hamstrung by the past or a meddling board will find it hard to gain traction and often don’t last.


When healthy leaders enter an unhealthy system, the system wins EVERY time. 


Second, make some of the hard decisions during the vacancy. If there are team members who need to go, having the board or interim leaders take care of that before the new leader arrives can help the new leader get some early wins under their belt instead of having to navigate rough decisions in their first 100 days. 


Finally, be generous with your new leader. That applies not only to salary but to the spirit with which you welcome them. Your tone helps set the
 tone for the future.


Navigating your senior leader vacancy well is the line demarcating average systems and those driving Higher Performance. 


A healthy succession will set you up for a healthy future.




Get answers to your questions about Higher Team Performance. 


  • "Why do we have increasing levels of resistance to the basic needs of serving students.”
  • "What's the proper pace of change for our system?"
  • "We say, 'the best days are ahead.' but how do I lead our campus there?"


Whether you're preparing for an upcoming transition or have recently gone through one, the Lead Team Institute {LTI} will help you:

  • Elevate your team communication
  • Strengthen your team connection
  • Tighten your team alignment
  • Level up your team’s capacity
  • Sharpen your team’s execution
  • Advance the reliability of your team’s system


Click here to Optimize Higher Team Performance.


Dr. Joe Hill is an executive team guide, speaker, author, blogger, former school superintendent, University Professor of Practice, and thought leader in education. He leads one of today’s most impactful leadership practices for campus and district leadership teams across the country. He speaks to leaders worldwide about leadership, culture, and team performance.


More Blog Articles

By HPG Info August 12, 2025
Trade Up or Stay Mediocre Last Tuesday at 7:23 AM, Principal David Martinez stared at his annual evaluation. "Meets expectations." Check. "Satisfactory performance." Check. "Adequate progress." Check. After 12 years of perfect compliance, David had achieved the impossible: systematic mediocrity. His test scores lived at the 50th percentile. His teacher turnover matched district averages. His parent surveys reflected the predictable bell curve. Every "best practice" from graduate school, implemented flawlessly. The result? Perfect ordinary. Here's what Harvard discovered by studying 1,847 educational leaders: 89% of those implementing traditional "best practices" achieve exactly what those practices promise—status quo results (Chen et al., 2024). Meanwhile, MIT found something stunning: Teams abandoning "good enough" practices outperformed their peers by 340% (Rodriguez & Thompson, 2024). The truth nobody talks about? Best practices weren't designed for excellence. They were designed to prevent failure. In today's world, preventing failure is the express lane to irrelevance. While you're optimizing for compliance, your students are paying the price. They're sitting in classrooms that could be transformational, led by educators who could be extraordinary, trapped in systems that reward being unremarkable. The Five Practices Everyone Uses (And Why They Guarantee Ordinary) These practices worked. Once. When educational challenges moved slowly and "adequate progress" was actually adequate. Those days ended. Today demands breakthrough thinking, not best-practice thinking. Innovation, not implementation. Collective intelligence, not individual expertise. Yet most leaders still optimize for ordinary. Here's how—and what to do instead. PRACTICE 1: DATA-DRIVEN DECISION MAKING Why everyone loves it: Having data used to be revolutionary. Numbers instead of hunches. Accountability where none existed. Why it now guarantees ordinary: Everyone has data now. Your dashboard looks like everyone else's dashboard. Data tells you what happened yesterday. It can't tell you what questions to ask about tomorrow. Those 47-slide PowerPoint presentations? They're creativity killers disguised as leadership tools. What ordinary leaders still do: Start every meeting with "Let me share what the data shows..." Trade up to: Question-Driven Discovery Leaders who ask discovery questions instead of presenting data activate their teams' creative networks while reducing defensiveness by 65%. Instead of "What does the data show?" ask "What questions would unlock our team's best thinking?" Superintendent Rodriguez made this shift. Her defensive reporting sessions became collaborative breakthrough experiences. Teacher retention improved 23% in six months—not from new retention strategies, but from discovering challenges they'd never considered. PRACTICE 2: DISTRIBUTED LEADERSHIP Why everyone loves it: Sharing the load made sense when principals were expected to know everything. More involvement, better buy-in. Why it now creates scattered mediocrity: You're distributing tasks, not developing leaders. Multiple people working individually isn't collective intelligence. It's parallel processing that creates conflicting priorities. Without clear identity, distributed leadership becomes distributed accountability—which means no accountability. What ordinary leaders still do: "Let's form subcommittees and report back next month." Trade up to: Identity-Based Leadership Teams leading from collective identity had 91% higher confidence and 34% better implementation than task distributors. Instead of "Who can take this project?" ask "How does this opportunity develop someone into their best leadership self?" You're not the Chief Task Distributor. You're the Chief Purpose Keeper. Principal Jackson discovered this when her school faced budget cuts. Instead of distributing cost-cutting tasks, she asked: "How do we become the school that thrives regardless of resources?" Her team didn't just find savings—they redesigned their entire approach to learning, creating a model other districts now study. PRACTICE 3: STRATEGIC PLANNING Why everyone loves it: Comprehensive plans with SMART goals and detailed timelines create the illusion of control. Why it's now theater: You're planning for a world that no longer exists. Strategic plans assume emotional robots will implement them. Real humans have feelings that derail every logical plan. You spend more time updating plans than creating results. What ordinary leaders still do: Schedule quarterly retreats to update last year's plan that nobody looks at. Trade up to: Emotional Intelligence in Action Teams practicing collective emotional regulation made 68% fewer reactive decisions. Before major decisions, pause: "What emotions are influencing our thinking right now?" Feel the pressure. Acknowledge it as information. Choose responses based on reality, not anxiety. PRACTICE 4: PROFESSIONAL LEARNING COMMUNITIES Why everyone loves it: Structured collaboration time was revolutionary when teachers worked in isolation. Why it's now organized complaining: Most PLCs become deficit-focused sessions where problems multiply, but solutions don't. Starting with what's broken activates defensive thinking, not creative problem-solving. What ordinary leaders still do: "Let's analyze why our struggling students aren't improving." Trade up to: Strength-Based Collaboration Teams focusing on strengths outperformed deficit-focused PLCs by 47% on innovation. Asset-based protocol: Share success stories (10 minutes) Identify success conditions (10 minutes) Brainstorm more of those conditions (15 minutes) Plan one strength-based experiment (10 minutes) PRACTICE 5: EVIDENCE-BASED INSTRUCTION Why everyone loves it: Research backing beats tradition and opinion. Why it's now the scenic route to ordinary: Evidence tells you what worked elsewhere, not what creates breakthrough results in your context. You're implementing someone else's solution to someone else's problem. Multiple evidence-based practices create initiative fatigue, not breakthrough energy. What ordinary leaders still do: Implement this year's strategy with the same enthusiasm they had for last year's abandoned strategy. Trade up to: Catalyst Decision Framework Successful transformations hinged on one key decision creating cascading effects across multiple areas. Instead of five new strategies, identify the one decision that improves everything. One principal chose protected daily collaboration time. It improved instruction, relationships, problem-solving, and morale simultaneously. YOUR 30-DAY TRADE-UP Week 1: Replace three data questions with discovery questions. Week 2: Write who you are as a team (not what you do). Lead from that identity. Week 3: Ask about emotions before every major decision. Week 4: Replace one problem meeting with strength exploration. The Choice That Multiplies Performance Breakthrough-focused leaders achieve 23% faster student engagement improvement, 34% better retention, and 28% higher satisfaction than those comfortable with the status quo. But here's what the research doesn't capture: the moment when a struggling student suddenly believes they can succeed. The day a burnt-out teacher remembers why they became an educator. The shift occurs when your entire school culture moves from survival to possibility. That doesn't happen when you're optimizing for compliance. Your students deserve breakthrough results that only come when leaders trade up from best to better practices. The question isn't whether you can create breakthrough results. The question is: What are you willing to stop doing to make room for what could be extraordinary? TRANSFORM YOUR TEAM'S INTELLIGENCE Stop hoping best practices will create breakthrough results. Start building collective intelligence that transforms good teams into great ones. Discover your TEAM INTELLIGENCE quotient in 5 minutes per member: Where you default to individual vs. collective thinking Which perspectives enhance group intelligence How to transform challenging dynamics into breakthrough collaboration  Take the 5-Minute Leadership Team Assessment →
By HPG Info August 5, 2025
Why Standing Still Costs More Than Moving Forward - Leader Insights for Campus and District Leaders Last Tuesday at 9:30 AM, you gathered your most trusted leadership team to discuss AI policy implementation. The stakes felt enormous—student futures, academic integrity, competitive positioning, all hanging in the balance. Two hours later, you'd facilitated an excellent discussion. Thoughtful questions raised. Valid concerns explored. Multiple perspectives honored. And made zero decisions. While your team debated implementation frameworks, six-year-olds in Beijing finished their mandatory AI literacy class—not as a pilot program, but as core curriculum required by the Chinese government starting this fall. Here's the research finding that stopped me cold: 89% of students already use ChatGPT for homework, yet only 35% of education leaders have concrete implementation plans —despite 97% recognizing AI's transformational benefits.¹ The uncomfortable truth? This article isn't really about AI. It's about the decision-making paralysis that's quietly bleeding your institution's competitive advantage while you perfect your process. B - The Hidden Crisis Behind Brilliant Teams I call it the Paralysis Tax —the compounding cost of choosing certainty over progress, perfection over momentum. Recent MIT research reveals something that challenges everything we believe about high-performing leadership teams: The institutions paying the highest Paralysis Tax aren't those with incompetent leaders. They're the ones with brilliant leaders who can't decide together. ² Dr. Sarah Chen's groundbreaking study of 847 educational leadership teams found that cognitive diversity—typically an asset—becomes a liability when teams lack protocols for leveraging different thinking styles. The result? Paralysis disguised as thoroughness. The Analytics Pattern : Data-driven leaders research comprehensive AI statistics but miss critical human adoption dynamics unfolding in real-time. The Harmony Pattern : Relationship-focused leaders prioritize stakeholder comfort over necessary change, inadvertently protecting the status quo. The Systems Pattern : Process-oriented leaders create policies that are perfectly efficient but systematically exclude innovation opportunities. The Innovation Pattern : Visionary leaders pursue cutting-edge solutions while overlooking essential infrastructure and change management needs. The Results Pattern : Performance-focused leaders push for immediate wins without establishing sustainable frameworks, resulting in implementation chaos. Each pattern brings essential value. But teams trapped in pattern dominance pay the Paralysis Tax while competitors methodically pull ahead. R - What Research Reveals About Decision Velocity Harvard Business School's three-year study tracking 500 educational institutions exposes the compound cost of decision paralysis with startling clarity:³ Strategy Paralysis : Teams spending 40% more time in planning phases without measurably increasing implementation success rates Innovation Stagnation : Institutions falling 18 months behind early adopters in student preparedness metrics that matter to employers Talent Exodus : 23% higher turnover among innovative educators in institutions with chronically slow decision-making processes Student Disadvantage : Graduates entering a workforce where AI literacy has shifted from a bonus skill to a baseline expectation Stanford's Leadership Institute research adds another dimension: Teams with time-bounded decision-making processes demonstrate 64% higher implementation success rates and 27% greater team satisfaction.⁴ The most expensive cost? Watching peer institutions systematically pull ahead while you're still forming exploratory committees. E - The Chinese Advantage: Cognitive Balance in Action China's remarkable AI education momentum isn't about superior resources or governmental mandate—it's about cognitive balance in collective decision-making . Their national AI education guidelines integrate technical training with ethical reasoning, individual skill development with collaborative applications, and innovation acceleration with systematic implementation protocols.⁵ While Western institutions agonize over academic integrity policies, Chinese universities teach responsible AI use as core competency. The measurable result? Nearly 60% of faculty and students use AI tools multiple times daily within clear ethical frameworks. ⁶ They're not smarter than us. They're not better funded than us. They're thinking differently TOGETHER. This is what breakthrough looks like when teams develop what MIT's Center for Collective Intelligence calls "Team Intelligence"—the capacity to leverage all cognitive perspectives in service of collective action rather than collective analysis. A - HOW TO: Transform Analysis Paralysis Into Strategic Action Step 1: Diagnose Your Team's Cognitive Imbalance (10 minutes) - Before your next strategic meeting, ask each team member to complete this rapid assessment: "What's your primary concern about [current challenge] implementation?" (Listen for pattern dominance) "What would need to be true for you to confidently support moving forward?" (Identify activation conditions) "What's the measurable cost of waiting another semester to act?" (Create urgency alignment) Pattern recognition is everything. Analytics leaders will cite research gaps. Harmony leaders will mention stakeholder resistance. Systems leaders will identify process deficiencies. Innovation leaders will point to infrastructure limitations. Results leaders will emphasize timeline pressures. Step 2: Practice "Loving Your Opposites" (Structured Integration) - Harvard research demonstrates that teams with cognitive diversity outperform homogeneous teams by 87% on complex decisions—but only when they have explicit protocols for leveraging these differences.⁷ Use this exact language sequence in your next decision-making session: "I need to understand how [opposite perspective] would strengthen our approach to this challenge." "What specific evidence would you need to see to feel confident about this direction?" "How can we honor both [innovation/stability, speed/thoroughness, individual/collective needs] in our implementation strategy?" Step 3: Implement the 72-Hour Decision Protocol - Transform endless discussion into bounded decision-making: Hour 1-24 : Individual preparation using each member's cognitive strengths Hour 25-48 : Collective decision-making session with structured perspective integration Hour 49-72 : Implementation planning with type-specific accountability measures Warning: Teams resist time boundaries initially. Stay firm. Parkinson's Law applies to decision-making: Work expands to fill available time, including decision-making work. K - The Collective Intelligence Multiplier Effect Here's what breakthrough teams understand that struggling teams often miss: Individual expertise becomes exponentially more powerful when combined through collective intelligence protocols. MIT's Center for Collective Intelligence research tracking 1,000 educational leadership teams reveals that high-Team Intelligence (TQ) teams demonstrate:⁸ 40% faster problem resolution in complex, multi-stakeholder situations 27% higher team member satisfaction and retention rates 35% more strategic objectives achieved within original timelines 52% better stakeholder confidence in leadership decisions These teams don't avoid difficult challenges—they approach them systematically through cognitive balance rather than cognitive dominance. Phase 1: Cognitive Balance Integration - Ensure analytical rigor AND relational wisdom, systematic planning AND innovative exploration, immediate results AND long-term sustainability thinking are represented in every major decision. Phase 2: Collective Decision-Making Protocols - Transform natural tension into creative energy through structured processes that capture diverse perspectives and build trust through differences, not despite them. Phase 3: Synchronized Execution - Leverage each thinking style's implementation strengths by utilizing accountability systems designed for diverse approaches, rather than relying on one-size-fits-all monitoring. T - From Individual Brilliance to Collective Transformation Last week, a superintendent shared this with me: "We spent eight months developing our AI policy framework while our students taught themselves to use it and our competitor district launched their implementation." That's the Paralysis Tax extracted with compound interest. But here's the deeper pattern I see everywhere: How many institutions have spent the last four years—eight semesters—refining shared governance models while the world fundamentally transformed around them? Committee after committee. Framework after framework. Policy about how to make policies about policies. All while enrollment shifts, technology advances, workforce demands evolve, and students graduate into a reality we're still debating how to prepare them for. The institutions that consistently thrive don't wait for perfect processes. They start with imperfect action, guided by collective intelligence protocols. They leverage early adopters while systematically addressing implementation concerns. They teach ethical AI use through comprehensive practice rather than prohibition. They iterate their way to competitive advantage instead of waiting for competitors to prove viability. Your students deserve leaders who can think together as powerfully as they think individually. Your community deserves decision-making velocity that matches the pace of change they're navigating. The question isn't whether AI will transform education—that transformation is happening with or without your participation. The question is whether your leadership team will guide that transformation or be managed by it. H - Your Strategic Choice Point Every day you spend perfecting your decision-making process is a day your students fall further behind global peers who are learning to work WITH emerging realities, not around them. Will you pay the Paralysis Tax another semester? Or will you invest in the collective intelligence that transforms uncertainty into your system's strategic advantage? The Paralysis Tax compounds daily. But so does the competitive advantage of teams that learn to decide together as brilliantly as they analyze individually. Your choice. Your students' futures. Your legacy as leaders who could think together when it mattered most. READY TO TRANSFORM? Stop hoping individual experts will eventually coordinate better. Start building the collective intelligence that creates breakthrough results for students. The first step is understanding your team's current intelligence quotient. In just 5 minutes per team member, you can discover: Where your team defaults to individual rather than collective thinking Which cognitive perspectives naturally enhance group intelligence How to transform your most challenging dynamics into breakthrough collaboration  Discover Your Team Intelligence → Take the 5-Minute Educational Leadership Team Assessment https://www.higherperformancegroup.com/the-group
Show More