The leadership lessons I learned from attending the legendary James Taylor concert

July 27, 2022

I showed up to hear the legend and his band. What I received was a message richer than his music.


 My parents saw James Taylor in concert 50 years ago. He has been part of our family woodwork ever since.


 His voice – like a warm fireplace and my favorite slippers.


 His life – could have easily been a tragic figure.


 James Taylor found his voice and his place in the world.


 When did you first hear that voice?

James Taylor was the second artist/vocalist I felt this way about. I was in fifth grade. (The Jackson Five, with Michael singing ‘ABC’ came first.)


When “You’ve Got a Friend” came over the radio waves inside my mother’s patio home in the desert, I froze.


The song itself, of course, was stellar (written by Carole King)…but that voice. It was sad and soothing and commanding and liberating all at the same time.


I had the chance to see James Taylor in concert this week at the Phoenix Suns Arena and was hungover with love not only for his brilliance as a musician but his composure in telling his story between each number.


These were the leadership lessons I learned from attending the legendary James Taylor concert:


1. Take Care of Yourself

A quick overview: James Taylor was hospitalized for suicidal depression as a teenager and later heavily addicted to drugs (and had to have vocal surgery as a result of issues relating to this), went through rehab several times, and has now been clean and sober for 38 years.


He still attends meetings and strives to make peace every day with his addictive personality.


Music was his salvation, his way to express himself…and we are the grateful benefactors.


He also tours on a regular basis and keeps physically active by riding bike, cross-country skiing, rowing, and (drum roll, please) warms up his voice every day (even when there are no gigs, ahem), citing the “use it or lose it” philosophy and following in the footsteps of his vocal idol, Tony Bennett.


2. Give Your Best - Your Best

JT understands the importance of the ‘giving’ aspect of a musical life and the responsibility it entails.


Before talking about the emotional gifts he showers onto his people (see what I did there?), his shows have always been top-notch experiences with the stage populated with some of the best musicians known to the world of music.


Noting but the best for his fans.


He also takes wonderful care of his bandmates (Some have been with him for over 30 years).


And check this out. On his website, www.jamestaylor.com, he gives free video guitar lessons, so you can see how he does what he does.


3. Know That You Are Enough

The biggest takeaway for the night was the fact that JT is very, very, very comfy in his own skin. 


Look, the show had some amazing back video playing but for the most part, the strength of the evening came from a man on a bench with his guitar.


No dancers.


No pyrotechnics.


He very clearly spoke his truth. 


And, guess what? 


It sounds like he’s speaking when he sings, doesn’t it?


Seriously. He’s speaking his truth to you.


He’s not being anyone he isn’t. And vocally, he understands that one can have lots of impact doing way less than one may think one needs to do.


If it comes from the heart and it’s real, you’re golden.


He rests in the knowledge that he’s enough.


Given his past, James could have easily been a tragic figure. But he found his voice and his place in the world.


His music has rested in my soul for decades, but his story was new to me–and I hope you have found some encouragement from it as well.


Here’s to you, Sweet Baby James…!

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By HPG Info • October 28, 2026
For college presidents, superintendents, and their leadership teams: a 25-minute exercise for your next meeting. Open your website and read the first five sentences out loud. Count how many start with “we” or “our.” Then count how many start with a student’s problem. Write both numbers down. We’ll come back to them. The committee story Here’s how the “we” sentences win. They shout what they're proudest of: the founding year, the ranking, the new residence hall, the one-to-one devices. Every fact is true. Put together, they tell a 17-year-old on a campus tour, or a parent at kindergarten roundup, that the institution is the hero and they’re the audience. The hero and the guide Every story people remember has two roles. The hero has a problem and wants something. The guide shows up with empathy because they understand the problem and authority because they’ve helped others through it. Then the guide gives the hero a plan and steps out of the spotlight. 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By HPG Info • October 20, 2026
Your cabinet is running on countdown math. The leaders who last the longest stopped counting. Sometime this week, in a cabinet meeting somewhere, a smart and decent leader said the most common sentence in American education: "We just have to get to Thanksgiving." On campus it's "We just have to get through census day." Anyone who has sat in the chair has said some version of it. There's an old story from the prisoner-of-war camps in Vietnam. The men who told themselves, "We'll be out by Christmas," often didn't make it. Christmas came and went, then Easter, then another Christmas, and each missed date took something out of them that never came back. The men who held up best had stopped setting dates. They built their days around what they could do inside the walls, and then they did it again the next day. Your district office is not a prison camp. (Though some of you have sat through a budget work session that came close.) The pattern underneath is the same, and it's quietly running most of the cabinets I work with. We've tied our people's energy, morale, and sense of meaning to finish lines we don't control. Below: why arrival never feels the way it was promised, what one prisoner did every morning for seven years that kept him whole, and a two-minute test that tells you whether your team's biggest initiative is still alive. THE DIAGNOSIS · THE FINISH-LINE ECONOMY Count the "just get to" sentences your team says in a normal year. August to Thanksgiving is about 13 weeks. Then four weeks to winter break, roughly 11 to spring break, six to state testing, and six more to June. That's 40 weeks. You've scheduled the entire year as a waiting room. Higher ed runs the same clock under different names: census day, the deposit deadline, the legislative session, the accreditation visit, commencement. The vocabulary changes. The countdown stays. Inside the cabinet it sounds like this. "Once the strategic plan is adopted, things will settle down." "After November, we can finally breathe." "When the new provost starts, the academic side will calm down." Every one of those sentences borrows today's energy against a date that a voter, a search committee, a legislature, or an accreditor controls. Call it the Finish-Line Economy. A cabinet runs its morale on credit and promises to pay it back on arrival. Arrival never pays in full. People are wired to feel a short burst of joy at a win and then drift back to baseline. Olympic gold medalists are the famous case: a striking number fall into depression within weeks of the podium, because the moment they chased for years lasted about a week. (Your referendum passing is not the Olympics. The Wednesday after looks surprisingly similar.) So the finish line comes, the cabinet exhales for a few days, and someone sets the next one. If you're honest, the last three finish lines you crossed probably didn't feel the way you were promised. We also measure what's easy to measure: the vote, the census count, the test scores, the dashboard. Process doesn't fit on a dashboard, so it gets cut first, even though it's where the learning, the judgment, and most of the joy actually come from. Here's the part that should worry every campus leader. Happiness is easy to mistake for a feeling. Feelings are only the evidence. Underneath, well-being research finds three things you can measure and get better at: enjoyment, satisfaction, and meaning. Among adults under 35, enjoyment and satisfaction haven't dropped. Meaning has cratered. Those are your newest teachers, your youngest faculty, your rising principals and associate deans. Fun was never their complaint. They want to know why the work matters, and a countdown can't tell them. I know the loneliness of being the one who sets the countdown. 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The better question is, "What am I most interested in?" Interest almost never fails you. Getting there may mean going backward for a while on title, salary, or prestige. Call that tuition. Every step sideways is a return to school, and the leaders who reinvent well are the ones who can enjoy being a beginner again. Some leaders between seats do something older than any search firm. They walk. A long walk, days or weeks, with no agenda except the question. People have done it for thousands of years for a reason: the answer usually shows up on the trail. The same principle builds better cabinets. Nobody is interested in everything. Put people where their interest lives, and let the team cover each other's blind spots. The rules for how to succeed were written for an average person, and there isn't one. That's PQ at its most practical: seeing your people clearly enough to seat them where they come alive. 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If fear runs high, your team needs support. If deadness shows up for more than two people, you have a meaning problem, and no new timeline will fix it. (Collect the cards face down. Otherwise you'll get eight copies of whatever the boss wrote.) Step 3: Turn one finish line into a heading (20 minutes). Take one H item from Step 1. Rewrite it as a heading your team controls, then name two weekly reps and who owns each. Open the next meeting by naming the thing on this week's calendar nobody is looking forward to, and what it might teach you. Close it with "why this week mattered." "Our board measures outcomes, not process." Of course it does. Keeping score is the board's job. Yours is running the practice that moves the score, and practice is the only part of the season you actually control. "This sounds soft for the year we're having." A hard year is exactly when finish lines fail you. If the vote, the enrollment number, or the legislature goes the wrong way, a countdown cabinet has nothing left. A cabinet with reps still has Monday. THE MATURITY SHIFT Immature leaders think: "We'll feel better once we get through this." Mature leaders think: "We'll get through this by what we practice every week." Immature leaders set dates they don't control. Mature leaders set headings and own the reps. Immature leaders hear "oh no." Mature leaders ask "what's this?" Immature leaders save meaning for the celebration. Mature leaders put it on Monday's agenda. ❝ A finish line gives your team one good week. A practice gives them the other fifty-one. ❞ ❝ You can't schedule being alive for later. Monday is the only one you've got. ❞ Your turn. What's the "once we get through ___" sentence your cabinet has been saying the longest, and what has the waiting cost you? Put it in the comments. Someone reading this is counting down to the same date. FROM DR. JOE One question before you go. When your cabinet crosses its next finish line, what do you expect to feel the week after? If you've been in the chair a while, you already know. A few days of relief, then the next date shows up and the team starts borrowing against it again. How long has your cabinet been running on that cycle? And what happens to your best people, especially the ones under 35, if the only answer you can give to "why does this matter?" is a date on the calendar? That gap compounds quietly. Strong directors drift toward places that can answer the question. The top leader ends up carrying the meaning alone, and the countdown gets lonelier every year. Now picture the other version. Your cabinet still cares about the vote and the enrollment number, and it has built weekly practices that make the work matter on an ordinary Tuesday. When the finish line moves, that team corrects course and keeps its heart. That's the cabinet THE TEAM INSTITUTE builds over eight months, one practice at a time, grounded in the TQ research behind IQ × EQ × PQ across 987 leadership teams in 43 states: 📈 3x performance improvement 🤝 29% higher engagement 🎯 27% better organizational outcomes 🧭 Zero increase in burnout You don't have to commit to eight months to learn where your team stands. The Team Intelligence Assessment shows how your cabinet thinks, decides, and perceives together, including where meaning is leaking out between the dates. It may tell you you're in good shape. That's worth knowing too. Would it help to see it before your next finish line arrives? Start here: https://www.higherperformancegroup.com/team-intelligence-assessment And if this one landed, pass it to a peer who's counting down to the same date. Repost it with your own "once we get through" sentence, or tag the cabinet member who always asks why. They should know you noticed.  Follow DR. JOE HILL and Higher Performance Group .
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