5 Tiny Habits That Produce Gigantic Results

October 18, 2022

Leading systems and people can seem so overwhelming.


However, leadership is typically more straightforward than it appears.


In many ways, Higher Performance leaders master some fundamental habits that other people miss. The advice in this post is so simple that you might think, “this is so basic, Joe.”


Maybe that’s the point.


I know dozens of leaders with advanced degrees in leadership who read everything on the topic and are still relatively ineffective. 


I know just as many leaders with little formal education but lead powerfully and effectively day in and day out.


Often, these leaders gain influence because they’ve mastered a few basic skills others miss.


Here are 5 of my absolute favorite basic leadership skills that are far too easy to overlook.

Make them habits, and you’ll become an irresistible leader everyone will want to follow. 


1. Make Heroes


How healthy is your relationship with yourself?  


Who comes to mind when I say the word, narcissist?


Insecure people focus on themselves because they can’t bear to give anyone else the spotlight.


Leaders who lack confidence can end up being selfish. Their lack of self-esteem means no one else gets attention.


How do you escape the trap of narcissism, insecurity, or low self-confidence?


Make someone else the hero.


If you’re a campus or district leader, make sure you point to your mission, not to yourself, when you speak. Worry more about whether people connect with your purpose than whether they connect with you.


What else does this principle look like?


If you’re a writer, make your reader the hero. The filter through which I try to run every post I write is what I call a “useful” filter. I want the post to help you as a reader. I want you to win.


Think about it. You and I love leaders who point beyond themselves to someone else. Why not be that leader?


So, when you struggle with that inner pull toward narcissism, insecurity, or low self-confidence, step aside and make someone else the hero.


It works and elevates your cachet with others… who might eventually see YOU as their hero. 


2. Promise your Promises


If there’s one piece of advice I want my adult children to remember (other than MAKE MORE HUMANS), it’s this: Do what you say you’re going to do when you say you’re going to do it.


It puts you ahead of about 99% of others on the planet.


Think back on your last week. Who frustrated you most? 


Probably the people who didn’t do what they said they would do when they said they would do it, right?

Now envision the people you are most likely to promote, reward, or even want to hang out with.


It’s obvious. The people who do what they say they’re going to do when they say they’re going to do it.


Doing what you said you would do when you said you would do it is the basis of trust. It’s also the basis for building stronger influence with your people.


What do you do if you struggle in this area? 


Easy. Just stop promising and start delivering, then reintroduce your talk when your walk catches up to what you want to promise others.



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3. Use Results-Based Leadership


I’m sick, and you are dog-tired watching team meeting - after meeting (keep going) focused on process, not outcomes. 


The “how” of methods seems to be why your work calendar is populated by back-to-back-to-back meetings that swirl in activity but absent productivity. 


I realize it’s cliché’ these days to say the journey is more important than the destination. But not always. 


Let’s get serious. What fun is the journey if you end up with more “to dos” than “to done?” 


It’s furiously frustrating when your weekly check-in with your leaders on the tasks for the week produces the same old song and wiggle:

  • Well, I emailed him.
  • She never got back to me.
  • I’ve called five times.
  • I think they must be on vacation or something.


And you try to understand that they FEEL like the project is complete because they tried.


Nope: Trying isn’t the same as doing.


Don’t you want to say, “STOP!” I’m asking you if it is done?“


A year ago, the HPG team was starting to drift in this common (average) direction, and we made an intentional pivot to stop focusing on the process and start focusing on outcomes.


When you focus on outcomes, you set yourself (and your team) up for success. Instead of running endlessly to track where people are at in the process of initiatives, you learn the two-step dance. 


  • Step #1 – Set the outcome and the timeline
  • Step #2 – Expect and account for the on-time and quality delivery of that outcome


If you focus on outcomes, you’ll also have a shot at mastering point #2 above. 


Promising your promises and GSD (getting s#$% done) makes the journey much more enjoyable for your high-capacity, A-Team players. 


A non-results culture is the perfect habitat for average leaders and teams to reproduce like rabbits. 


4. Look In, Not Just At


Have you noticed how hard it is to look someone in the eye—to make them the sole focus of your attention?


I’m pretty sure I have undiagnosed attention issues, and it’s tough to stay focused on people and ignore the adjacent noise or anything else in the room (or my phone at the moment).


It’s common, and it leads to average performance. 


Higher Performance leaders manage against these common tendencies and always look the other in the eye.


One of the anchoring behaviors I am working to make a habit is this. When I’m in a conversation with someone, I’ll create a voice in my head that keeps repeating, “Look them in the eye…look them in the eye.” 


It sounds so elementary, but it helps.


I’ll even position myself in a remote Zoom meeting to face a blank wall. Otherwise, I instinctively glance at whatever is moving about me.


Watch for it…the very best leaders look you in the eye and make you the sole focus of their attention.


Practice that this week.


5. Smile


Everyone has a default expression. It’s hard to know what yours is because you never see yourself as others see you.


I learned years ago that my default facial expression is…intensity. I apparently forgot to tell my face if I'm having a good time. 


I’m also a fast walker and appear to be bucking a fierce wind in my face on my way to any meeting. 


People (who love me) have given me constructive advice, such as “try strolling across the room and pretending you are talking with a small child. 


I know that’s so basic, but remember, you’re programming against your default here, so it’s not easy.


I must remind myself to smile when I teach, to smile when I greet people, and to smile in conversations.


It makes a huge difference.


Michael Hyatt has a similar issue and, in this post, outlined five positive impacts of smiling more as a leader.


Smile!


You deserve to stop scurrying in confusion and busyness.


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✅ Reclaim Your Time

✅ Reclaim Your Energy

✅ Reclaim Your Priorities


”Wow! I didn’t realize I was in desperate need of this talk and these tools in my life.”


“This message so profoundly impacted us. We are now beginning to edit out the unhealthy team behaviors interfering with our performance.


“The timing of this message could not have been better for the health of our team.”


Without a new strategy and approach, it's easy to continue to:

➜ Sacrifice self and family on the altar of work

➜ Overcommit and underdeliver

➜ Be busy but no longer brilliant.

➜ Juggle more priorities than what we can complete.


Worst of all, other people — other tasks, jobs, and projects — will continue to hijack your life.


It’s time to change that by implementing a strategy that works.


Reclaim Your Momentum {LIVE} is a two-hour keynote for campus/district leaders and their teams.


This interactive session will inspire, challenge, and equip your team to accelerate healthy team culture and overall team performance. 


Your team will leave this session with the following:

  • A shaper clarity of your unique leadership superpower we call your Natural Leadership Profile
  • A callable framework for building Higher Performance team and culture
  • Practical tools to accelerate team communication, connection, alignment, capacity, and execution


Book Your Team Retreat Today – Here




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More Blog Articles

By HPG Info January 14, 2026
DR. JOE HILL President @HPG | Author of The TQ ADVANTAGE When Your Board Metrics Say "Winning" But Your Gut Says "Failing" I had the same conversation 23 times last year. Not in conference keynotes, where everyone performs as a "strategic leader who has it figured out." In parking lots after workshops. On follow-up calls at 7 PM. In texts that started "Can I ask you something that's been eating at me?" A superintendent, after crushing every board metric: "Joe, why do I feel like I'm failing at everything that actually matters?" A university president with the most credentialed cabinet she's ever led: "We can't make a decision without three meetings. What am I missing?" A college president at 11 PM (via text): "I spend more time managing my cabinet's dysfunction than actually leading. How did I become this person?" Here's what's frustrating: I gave terrible answers. Not because I'm incompetent—because these questions revealed problems I hadn't solved for myself. So I spent Q4 doing what I should've done in Q1: figuring out what I should have said. Turns out, the questions superintendents and presidents struggled with most in 2025 weren't about strategy, enrollment, or board politics. They were about survival while everyone watches you succeed. Here are the three questions I botched—and the answers I wish I'd had ready. QUESTION 1: "When Does Being Driven Cross Into Being Obsessive?" The Moment I Realized I Had No Answer Community college president—let's call her Rachel—after a Team Institute session: "I'm in the office 6 AM to 7 PM. Weekends. My cabinet says I'm 'inspiring.' My spouse says I'm 'unavailable.' I thought this IS leadership. But am I driven or just addicted?" I gave her the standard consultant answer about balance and boundaries. It was garbage. Because I was answering emails during our Netflix date night. I was "inspiring" my people while my wife wondered if I remembered her name. Glass houses, meet stones. What I Figured Out By December There's actual research on this—the dualistic model of passion : Harmonious Passion: Flexible and energizing Fills you up When you can't do it, you're disappointed but okay Sustainable forever Obsessive Passion: Rigid persistence even when it's destroying you When you can't do it, you feel shame When you DO do it, you STILL feel inadequate Major contributor to burnout (and divorce, and health crises your board will call "unexpected") Campus leadership selects for obsessive passion and calls it "commitment." Your board rewards it. Your community celebrates it. Until someone has a breakdown, and everyone acts shocked. The diagnostic? The Vacation Test. Can you take a full day off without checking email? If yes—when did you last actually do it? If you can't remember, you're not driven. You're hyper-optimized. And hyper-optimization always precedes system failure. Ask any Formula One team that pushed too hard without pit stops. 💡 "The same drive that got you the presidency is the exact thing that will end it—unless you build recovery infrastructure around it before crisis forces the conversation." What To Do Tuesday Morning (Not "Someday") Pick ONE recovery ritual. Just one: The Phone Kennel: Tonight, plug your phone downstairs. Don't bring it to your bedroom. (Sounds simple. Most presidents can't do it for three consecutive nights. That's diagnostic, not judgmental.) The "This Area Is Clear" Ritual: When you leave your office, say out loud: "Work time is done." Creates a psychological boundary your brain actually respects. The 3-Hour Sacred Window: Block three consecutive hours this weekend for something non-work that requires full attention. Coffee roasting. Long bike ride. Fiction reading. Playing with grandkids without your phone nearby. If you take vacations and check email daily, that's work with a view, not recovery. Your body knows the difference even if your calendar doesn't. Objection Handling: "But I LIKE working—it's my passion!" Great. Harmonious or obsessive? Can you stop without shame? That's the test. "My board expects me to be available 24/7." Your board expects you to lead for a decade, not flame out spectacularly in year three. They just haven't said it yet because you keep performing invincibility. QUESTION 2: "My Cabinet Is Brilliant Individually But Collectively Incompetent. What's Broken?" The Moment I Had No Good Answer Superintendent in Texas—let's call him Marcus (Marcus, your CFO was laughing when we reviewed your Team Intelligence results, so you know this is you): "Joe, every person on my cabinet has 15+ years of experience. Advanced degrees. Strategic thinkers. But together we can't make a simple decision without three pre-meetings and four follow-ups. What's broken?" I said something generic about communication and trust. Consultant garbage. The real answer? I hadn't figured out the math yet. What I Figured Out By December It's literally a math problem : IQ × EQ × PQ = TQ Most leadership cabinets look like this: IQ (Individual Intelligence): 9.1/10 → You only hire brilliant people EQ (Collective Emotional Intelligence): 3.8/10 → They can't disagree productively PQ (Positional Intelligence—role clarity): 2.5/10 → Nobody knows who decides what Result = TQ (Team Intelligence): 4.2/10 → Permanent impossibility despite impressive resumes That's not a communication problem. That's a multiplication problem. When any variable approaches zero, the whole equation collapses. You keep investing in the variable that's already maxed out (IQ—hiring smart people) while ignoring the two that determine whether smart people can think together under pressure (EQ and PQ). It's like installing a Ferrari engine with bicycle wheels and wondering why you're losing races to Honda Civics. The pattern I've now seen 47 times: Monday 6:30 AM: Your CFO wants to "align before Tuesday's meeting" (translation: lobby before anyone else can) Tuesday 10 AM: Cabinet meeting where everyone performs collaboration while avoiding actual disagreement Tuesday afternoon: Three separate "clarification" requests (translation: renegotiations of what seemed decided) Friday: Everyone's exhausted, nothing's actually resolved, but calendars are impressively full, so at least it LOOKS like leadership is happening That's a Team Intelligence deficit costing your district or institution roughly $1.1M annually in wasted meetings, duplicated effort, and opportunities missed while you're stuck in alignment purgatory. Meanwhile, enrollment is shifting, your best teachers are wondering if leadership will ever actually lead, and your board is asking increasingly pointed questions about execution velocity. 💡 "Individual brilliance without Team Intelligence produces impressive LinkedIn profiles and permanent impossibility. The math doesn't care about your credentials." What To Do Tuesday Morning The Cabinet Intelligence Audit (15 minutes) At your next cabinet meeting: "Quick exercise. Everyone rate our team's ability to think together under pressure, 1-10. Write it privately first." Go around the room. Read answers aloud. If everyone says 8+: Somebody's lying (or everyone has wildly different definitions of "thinking together") If answers vary by 3+ points: You don't share reality about your own team dynamics If anyone says below 5: You've just identified why pre-meetings exist—people don't feel safe thinking out loud together Then ask the question that changes everything: "What would need to be true for everyone to feel comfortable disagreeing in THIS meeting instead of lobbying outside it?" The silence will be uncomfortable. Someone will deflect with process talk. Someone else will say "I've been thinking the same thing." That second person is your ally. Start there. Objection Handling: "We don't have time for this meta-conversation about meetings." You spent 47 hours last month in meetings ABOUT meetings. You don't have time NOT to fix this. Your problem isn't time—it's Team Intelligence producing a 47-hour Meeting Tax. "My team won't go for it—they'll think I'm criticizing them." Your team is currently "going for" a system producing permanent friction despite everyone working 60-hour weeks. They already know something's broken. You're not revealing a problem—you're naming what everyone already feels. QUESTION 3: "Why Do I Keep Neglecting What I Literally Teach Others?" The Moment I Realized I'm A Hypocrite This one's personal. I teach Team Intelligence to superintendents and presidents. Sustainable systems. Recovery architecture. "You can't pour from an empty cup." Then I worked through Thanksgiving. Answered emails Christmas morning. Ran on 5 hours of sleep and spite. The question a superintendent asked me in October haunted me all through December: "Joe, you teach this stuff. How do YOU avoid burning out?" Honest answer? I wasn't. I was just better at hiding it. What I Figured Out By December I interviewed Dr. James Hewitt , a human performance scientist who works with Formula One teams. He said something that gutted me: "I taught recovery to Fortune 500 companies while being 'always on' myself. 100+ flights a year. Missing family dinners. I genuinely believed I was the exception to the rule—until one morning in the shower, I found a lump." Cancer forced him to confront the truth: You're not superhuman. You're just a human who hasn't rested. The most dangerous leadership belief isn't "I need to work harder." It's "The rules don't apply to me." They do. Physics doesn't care about your board's expectations, your strategic plan, or how many people are counting on you. Your body will force the conversation your calendar keeps postponing. 💡 "You're not too busy to build recovery systems. You're too busy BECAUSE you haven't built recovery systems. There's a difference." What To Do Tuesday Morning Design Your Weekly Recovery Day Block ONE full day this week. Not "I'll try" or "maybe next week"—this week. Then: Morning: Something requiring full attention but not work (bike ride, elaborate coffee ritual, whatever makes you feel human) Afternoon: Something actively decreasing cognitive load (fiction, show-watching, napping—NOT business books or "personal development") Evening: Time with people who don't need you to perform leadership Critical Rules (Non-Negotiable): Phone stays in another room (not "on silent"—physically elsewhere) No "just checking email real quick" (that's work, which means you failed) If you work at all, even "just for a minute," you failed the assignment Objection Handling: "But I have too much to do." Then you've built an unsustainable system that will fail spectacularly—either next month or next year, but it WILL fail. Taking one day off either proves your cabinet can function without you (healthy) or reveals they can't (critical diagnostic you desperately need). "What about emergencies?" Define "emergency" as "can't wait 24 hours without significant harm to students, staff, or institution." Watch how shockingly few things meet that standard. Most "emergencies" are just someone else's poor planning becoming your crisis. THE MATURITY SHIFT Immature presidents think: "I just need more willpower, more passion, more drive. If I push harder, I'll break through." Mature presidents think: "I need better systems, clearer boundaries, sustainable practices that multiply capacity without multiplying hours." Immature superintendents optimize themselves to death while their cabinets watch and learn that sustainable leadership is performance art. Mature superintendents build infrastructure that multiplies cabinet capacity without heroic individual effort. The difference isn't motivation. It's systems. One makes you busy. One makes you effective. One gives you an impressive calendar screenshot. One gives you a decade. One makes you a cautionary tale. One makes you a model worth following. Your turn: Which question hit hardest? What are you specifically changing Tuesday morning? Not "I need better balance"—that's consultant-speak performance art. Be specific: "I'm blocking Sunday completely. Phone stays downstairs." "I'm running the Cabinet Intelligence Audit this week." "I'm designing my first full recovery day for Saturday." Drop a comment. Tag another superintendent or president who's crushing metrics while quietly drowning. Repost with your one specific action. Because insight without implementation is just expensive entertainment that changes nothing. STOP LEAVING PERFORMANCE ON THE TABLE Here's what I've learned after working with 987 leadership teams: Your team isn't broken. Your team model is. You've invested millions in hiring brilliant individuals. But individual brilliance without Team Intelligence produces impressive resumes and permanent friction. The superintendents and presidents who've cracked this code aren't working harder. They're working human—with recovery systems, Team Intelligence architecture, and the courage to admit that sustainable leadership requires more than inspiration and long hours. If your talented team is performing at 60% capacity despite everyone's best efforts , the problem isn't motivation or competence. It's multiplication : IQ × EQ × PQ = TQ And when any variable approaches zero, your entire equation collapses—no matter how impressive your board reports look. The TQ Keynote: Transform Your Team From Friction to Acceleration This isn't another motivational talk about working together better. This is the math, the research, and the practical protocols that help leadership teams move from 60% to 90%+ capacity—not by working harder, but by thinking together. What You'll Discover: The TQ equation that reveals exactly where your team is stuck (and why traditional development hasn't fixed it) Five cognitive "BEST FIT" types every high-performing team needs (and which ones you're missing) Practical protocols for transforming cabinet friction into execution acceleration How to navigate complexity 40% faster than average teams (verified across 1,000+ leadership teams) Live team mapping exercises using actual TQ types from your cabinet This keynote is grounded in: Analysis of nearly 1,000 leadership teams across K-12 and higher education Research-backed insights showing 2:1 performance advantage for high-TQ teams A practical framework that creates measurable results within 90 days, not "someday" Duration: 2 hours Format: On-site with your full leadership team Investment: Book a conversation to discuss Why This Is Different 94% of executives believe collaboration is critical. Only 8% see results from traditional team development programs. TQ bridges that gap—because it treats team development as a math problem with a systems solution , not a motivation problem with an inspiration band-aid. Teams working with HPG consistently move from 60% to 90%+ capacity. We protect that standard by choosing partners carefully. If your team is talented but stuck, if you're crushing board metrics while quietly drowning, if you've tried everything except addressing the actual multiplication problem—let's talk. Book a TQ Keynote Conversation →Your community deserves leaders who multiply each other's strengths instead of working around each other's weaknesses. Your talented individuals can become an unstoppable team. But not with the same model that got you here. Book Your TQ Keynote Today! - https://www.higherperformancegroup.com/team-intelligence-keynote P.S. Stop Performing Sustainability. Start Practicing It. The questions I couldn't answer in 2025 revealed my own gaps—in recovery systems, in Team Intelligence, in sustainable leadership architecture. The answers I found by December might close yours— if you actually implement them instead of just nodding along. Your cabinet is watching how you lead yourself. Your family is waiting for the version of you that comes home fully present. Your future self is begging you to build better systems before crisis forces the conversation.  Whether you book the keynote or not: Stop leaving 40% of your team's capacity on the table while everyone works 60-hour weeks. The math is solvable. The systems are buildable. The question is whether you'll address it Tuesday or wait until Friday's crisis forces your hand. Next Issue: "Your Cabinet Doesn't Need Another Retreat—They Need Recovery Architecture" How one superintendent cut meetings 61% and increased results 3x. Not by working harder. By working human. Follow DR. JOE HILL and Higher Performance Group for insights that close the knowing-doing gap.
By HPG Info January 8, 2026
What Your Team Actually Needs From You This Winter Break DR. JOE HILL - Founder@ Higher Performance Group Michael Mathews VP for Innovation and Technology Oral Roberts University December 27, 2025 When The Best Gift Isn't Wrapped—It's Who You're Becoming in 202 6 ━━━━━━━━━━━━━━━━━━━ Do this calculation: Your holiday appreciation budget ÷ days until it's forgotten = the cost per day of feeling valued. For most campus leaders, that's roughly $1,000 ÷ 2 days = $500 per day of "thanks." Here's the uncomfortable truth: By January 5th, those gifts are forgotten. By January 15th, your team is wondering why 2026 feels exactly like 2025. By March, your best people are updating LinkedIn profiles. Not because you didn't appreciate them in December. Because appreciation without capability is actually insulting to talented people who know they could accomplish more if you'd just fix the systems. 73% of campus leaders report their teams feel appreciated, but only 31% feel equipped to do their best work. That 42-point gap? That's where your 2026 success or struggle will be determined. You have 8 days to decide: Spend 2026 managing adequacy (pundit leader) or building significance (solutionary leader). After January 2nd, the decision is made. ━━━━━━━━━━━━━━━━━━━ THE PATTERN THAT WILL DEFINE YOUR 2026
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