5 Tiny Habits That Produce Gigantic Results

October 18, 2022

Leading systems and people can seem so overwhelming.


However, leadership is typically more straightforward than it appears.


In many ways, Higher Performance leaders master some fundamental habits that other people miss. The advice in this post is so simple that you might think, “this is so basic, Joe.”


Maybe that’s the point.


I know dozens of leaders with advanced degrees in leadership who read everything on the topic and are still relatively ineffective. 


I know just as many leaders with little formal education but lead powerfully and effectively day in and day out.


Often, these leaders gain influence because they’ve mastered a few basic skills others miss.


Here are 5 of my absolute favorite basic leadership skills that are far too easy to overlook.

Make them habits, and you’ll become an irresistible leader everyone will want to follow. 


1. Make Heroes


How healthy is your relationship with yourself?  


Who comes to mind when I say the word, narcissist?


Insecure people focus on themselves because they can’t bear to give anyone else the spotlight.


Leaders who lack confidence can end up being selfish. Their lack of self-esteem means no one else gets attention.


How do you escape the trap of narcissism, insecurity, or low self-confidence?


Make someone else the hero.


If you’re a campus or district leader, make sure you point to your mission, not to yourself, when you speak. Worry more about whether people connect with your purpose than whether they connect with you.


What else does this principle look like?


If you’re a writer, make your reader the hero. The filter through which I try to run every post I write is what I call a “useful” filter. I want the post to help you as a reader. I want you to win.


Think about it. You and I love leaders who point beyond themselves to someone else. Why not be that leader?


So, when you struggle with that inner pull toward narcissism, insecurity, or low self-confidence, step aside and make someone else the hero.


It works and elevates your cachet with others… who might eventually see YOU as their hero. 


2. Promise your Promises


If there’s one piece of advice I want my adult children to remember (other than MAKE MORE HUMANS), it’s this: Do what you say you’re going to do when you say you’re going to do it.


It puts you ahead of about 99% of others on the planet.


Think back on your last week. Who frustrated you most? 


Probably the people who didn’t do what they said they would do when they said they would do it, right?

Now envision the people you are most likely to promote, reward, or even want to hang out with.


It’s obvious. The people who do what they say they’re going to do when they say they’re going to do it.


Doing what you said you would do when you said you would do it is the basis of trust. It’s also the basis for building stronger influence with your people.


What do you do if you struggle in this area? 


Easy. Just stop promising and start delivering, then reintroduce your talk when your walk catches up to what you want to promise others.



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3. Use Results-Based Leadership


I’m sick, and you are dog-tired watching team meeting - after meeting (keep going) focused on process, not outcomes. 


The “how” of methods seems to be why your work calendar is populated by back-to-back-to-back meetings that swirl in activity but absent productivity. 


I realize it’s cliché’ these days to say the journey is more important than the destination. But not always. 


Let’s get serious. What fun is the journey if you end up with more “to dos” than “to done?” 


It’s furiously frustrating when your weekly check-in with your leaders on the tasks for the week produces the same old song and wiggle:

  • Well, I emailed him.
  • She never got back to me.
  • I’ve called five times.
  • I think they must be on vacation or something.


And you try to understand that they FEEL like the project is complete because they tried.


Nope: Trying isn’t the same as doing.


Don’t you want to say, “STOP!” I’m asking you if it is done?“


A year ago, the HPG team was starting to drift in this common (average) direction, and we made an intentional pivot to stop focusing on the process and start focusing on outcomes.


When you focus on outcomes, you set yourself (and your team) up for success. Instead of running endlessly to track where people are at in the process of initiatives, you learn the two-step dance. 


  • Step #1 – Set the outcome and the timeline
  • Step #2 – Expect and account for the on-time and quality delivery of that outcome


If you focus on outcomes, you’ll also have a shot at mastering point #2 above. 


Promising your promises and GSD (getting s#$% done) makes the journey much more enjoyable for your high-capacity, A-Team players. 


A non-results culture is the perfect habitat for average leaders and teams to reproduce like rabbits. 


4. Look In, Not Just At


Have you noticed how hard it is to look someone in the eye—to make them the sole focus of your attention?


I’m pretty sure I have undiagnosed attention issues, and it’s tough to stay focused on people and ignore the adjacent noise or anything else in the room (or my phone at the moment).


It’s common, and it leads to average performance. 


Higher Performance leaders manage against these common tendencies and always look the other in the eye.


One of the anchoring behaviors I am working to make a habit is this. When I’m in a conversation with someone, I’ll create a voice in my head that keeps repeating, “Look them in the eye…look them in the eye.” 


It sounds so elementary, but it helps.


I’ll even position myself in a remote Zoom meeting to face a blank wall. Otherwise, I instinctively glance at whatever is moving about me.


Watch for it…the very best leaders look you in the eye and make you the sole focus of their attention.


Practice that this week.


5. Smile


Everyone has a default expression. It’s hard to know what yours is because you never see yourself as others see you.


I learned years ago that my default facial expression is…intensity. I apparently forgot to tell my face if I'm having a good time. 


I’m also a fast walker and appear to be bucking a fierce wind in my face on my way to any meeting. 


People (who love me) have given me constructive advice, such as “try strolling across the room and pretending you are talking with a small child. 


I know that’s so basic, but remember, you’re programming against your default here, so it’s not easy.


I must remind myself to smile when I teach, to smile when I greet people, and to smile in conversations.


It makes a huge difference.


Michael Hyatt has a similar issue and, in this post, outlined five positive impacts of smiling more as a leader.


Smile!


You deserve to stop scurrying in confusion and busyness.


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✅ Reclaim Your Energy

✅ Reclaim Your Priorities


”Wow! I didn’t realize I was in desperate need of this talk and these tools in my life.”


“This message so profoundly impacted us. We are now beginning to edit out the unhealthy team behaviors interfering with our performance.


“The timing of this message could not have been better for the health of our team.”


Without a new strategy and approach, it's easy to continue to:

➜ Sacrifice self and family on the altar of work

➜ Overcommit and underdeliver

➜ Be busy but no longer brilliant.

➜ Juggle more priorities than what we can complete.


Worst of all, other people — other tasks, jobs, and projects — will continue to hijack your life.


It’s time to change that by implementing a strategy that works.


Reclaim Your Momentum {LIVE} is a two-hour keynote for campus/district leaders and their teams.


This interactive session will inspire, challenge, and equip your team to accelerate healthy team culture and overall team performance. 


Your team will leave this session with the following:

  • A shaper clarity of your unique leadership superpower we call your Natural Leadership Profile
  • A callable framework for building Higher Performance team and culture
  • Practical tools to accelerate team communication, connection, alignment, capacity, and execution


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Why Your Cabinet Is Exhausted and Your Results Are Flat LEADER INSIGHTS: Weekly Team Intelligence for Educational Leaders | Dr. Joe Hill | Higher Performance Group A superintendent I know — twenty-one years in education, relentlessly strategic, the kind of leader other leaders call when they're stuck — sat down at a regional convening last fall and said something I haven't stopped thinking about. "I feel like we're sprinting. Everybody's exhausted. Nobody can point to what changed." He wasn't describing failure. His district is moving. His board is happy. His cabinet shows up. He was describing something harder to name: the specific exhaustion of motion without transformation. 73% of educational leaders in our 987-team study report feeling perpetually behind — behind on initiatives, behind on trends, behind on where they think they should be by now. You're not behind. You've been playing the wrong game entirely. The institutions actually winning? They stopped playing catch-up years ago. They're running a fundamentally different game — with fundamentally different rules. And here's the plot twist: the game they're playing is actually simpler than the one you're exhausting yourself with right now. TQ = IQ × EQ × PQ. When your team's collective attention is fragmented across twenty-three initiatives, the PQ dimension — positional intelligence, the clarity about who does what and why — collapses toward zero. Anything multiplied by zero produces exactly the strategic outcomes you've been getting. The Diagnosis: Three Games, One Winner Let's talk about this like adults who've survived multiple strategic planning retreats and at least one initiative that died quietly in a Google Drive folder nobody checks anymore. There's a psychological phenomenon researchers call "temporal comparison bias" that explains why brilliant educational leaders — people who've built entire programs, navigated accreditation, turned around failing departments — feel perpetually three steps behind. Here's how it plays out in real time: Monday, 6:45 AM. You're scrolling LinkedIn before your first meeting. A superintendent three states over just announced a groundbreaking AI initiative. Your immediate thought: We should be doing that. Why aren't we doing that? Tuesday, 2:30 PM. Conference call with peer institutions. Someone mentions their new enrollment strategy showing "promising results." You add "explore enrollment strategy overhaul" to the list of seventeen other things you're currently "exploring." Wednesday, 10:00 AM. Cabinet meeting. Your VP of Academic Affairs wants to discuss three new program launches. Your CFO has concerns about falling behind on facilities. Your Provost is worried about losing ground in faculty development. By Friday, your strategic priorities list has grown from eight items to fourteen. None have moved forward. All are justified by fear of falling further behind. The institutions you think are "ahead" aren't managing more initiatives better. They're managing fewer with singular focus. That superintendent with the AI initiative? She killed four other initiatives to create space for it. You're not behind them. You're just carrying different weight. They're running a 5K. You're running a marathon with a 50-pound backpack and wondering why you can't keep pace. The real problem? You've been optimizing for coverage when you should be optimizing for impact. Coverage thinking: We need to be doing something in every area — enrollment, retention, innovation, facilities, faculty development, student experience, community engagement, technology, equity. Impact thinking: What's the one thing that, if we did it exceptionally well, would make everything else easier or unnecessary? Coverage creates the illusion of progress. Impact creates actual transformation. (This is exactly why The Team Institute exists — not to add more to your plate, but to help your entire leadership cabinet build the collective capacity to decide what belongs on the plate in the first place.) The Framework: The Three Games Call this the Strategic Games Framework. Or don't. It'll still explain why your last strategic plan produced a beautiful document that nobody references six months later. Every educational institution is playing one of three games. Most don't realize they have a choice. The ones winning? They chose deliberately. Game 1: The Comparison Game (Where 70% of leaders live) Success means keeping pace with everyone else. Winning looks like never falling too far behind the pack. Losing looks exactly the same as winning — just with more anxiety. Average strategic priorities per institution playing this game: 12 to 18. Average implementation completion rate: 34%. Leadership energy spent managing initiatives vs. actually transforming: 85% management, 15% transformation. This game is unwinnable. The moment you catch up, the benchmark moves. It's an infinite treadmill where "ahead" doesn't exist — only "less behind." The insidious part? It feels productive. Lots of meetings. Lots of planning. Lots of slide decks. Zero transformation. Game 2: The Innovation Game (Where 20% of disruptors live) Success means being first. Winning looks like conference keynotes and site visits from peer institutions. Losing looks like spectacular failures that become cautionary tales. The Innovation Game is seductive because it feels like leadership — you're not following, you're pioneering. But here's the trap: innovation without implementation infrastructure creates what I call pilot program purgatory — brilliant ideas that launch with fanfare, then quietly fade when the hard work of institutionalization begins. 8 to 12 new initiatives launched per year. 2 to 3 that survive past Year 2. 60% of cabinet capacity consumed managing "innovation." You're pioneering new approaches faster than your institution can absorb change. It's like trying to teach someone to swim by throwing them in the ocean during a storm. Technically teaching swimming. Practically creating trauma. Game 3: The Multiplication Game (Where the 10% who actually win live) Success means multiplying what already works. Winning produces consistent, compound growth that looks boring from the outside but transforms everything from the inside. Your strategy: Subtraction before addition. Multiplication before innovation. Depth before breadth. The institutions winning this game look unimpressive in conference presentations. No flashy AI initiatives (yet). No radical restructuring (yet). Instead: they took the three things they were already decent at and became exceptional at them. Then they built the capacity to add a fourth. That sequencing is everything. It's the TQ formula applied to institutional strategy — not scattered individual initiatives, but collective focus that compounds. IQ × EQ × PQ, multiplied at the team level, aimed at three things instead of twenty-three. The Case Study: Michael's $0 Transformation Let me tell you about a president I'll call Michael. (Not his real name — but Michael, your former Provost absolutely knows this story is about your first two years together, and she's probably nodding vigorously right now.) Michael led a regional public university: 11,000 students, seven colleges, a cabinet of 10 VPs averaging 21 years of experience each. Combined credentials that could staff a small think tank. Combined ability to finish what they started? Roughly equivalent to a book club that's been "reading" the same book for three years. What Michael inherited: 6 major strategic priorities. 23 sub-initiatives. 14 presidential task forces. 8 pilot programs in "evaluation." 147 action items. Zero clear accountability for whether any of it was working. His first six months were consumed by progress reports: "We had three focus groups." "We're gathering stakeholder input." "We're exploring best practices." Activity everywhere. Impact nowhere. Then Michael did something radical. He stopped playing the Comparison Game. He asked his cabinet one question: If we could only do three things exceptionally well over the next two years — three things that would demonstrably transform student outcomes — what would they be? The room went silent. His VP of Student Affairs said what everyone was thinking: "Are you saying we stop doing everything else?" "I'm saying we stop pretending we're doing everything else. Right now, we're doing 23 things at 40% quality. I'm proposing we do 3 things at 95% quality." Months 1–3: Eliminated 20 of 23 initiatives. Dissolved 11 of 14 task forces. Concentrated resources on three priorities: first-year experience transformation, career-connected learning, and faculty excellence in teaching. Months 4–12: Meetings dropped from 3.5 hours to 90 minutes. Decision velocity increased 4x. Implementation completion rate went from 34% to 89%. Year 2 results: First-year retention: +8.7% — largest single-year increase in school history Career placement within 6 months of graduation: +12.3% Faculty teaching excellence scores: +15% across all colleges Cabinet meeting time: cut in half Leadership team: "Finally feels like we're making progress instead of managing chaos" Same people. Same budget. Same external constraints. Same competitive environment. Different game. If you recognize the gap between your cabinet's talent and what you're actually producing together — and you suspect another individual development program won't close it — this is exactly what The TEAM INSTITUTE was built for. Not a workshop. Not a retreat. An 8-month sequential operating system your entire cabinet builds together, from trust to focused execution, applied to your actual strategic challenges. We don't fix people. We multiply systems. More on that below. The Application: Switching Games Here's what to do this week — assuming your calendar isn't already booked with meetings about meetings, in which case, that's actually your first problem: Step 1: The Brutal Subtraction Audit (90 minutes, next cabinet meeting) Put every current "strategic priority" on the board. Not just the official ones — the real ones. Every initiative people are actually working on. Every pilot being "evaluated." Every task force meeting monthly. Ask three questions about each: Does this produce measurable transformation in student outcomes — not stakeholder engagement, not data gathered, actual outcomes? Are we providing 70% or more of what this initiative actually needs to succeed, or are we setting people up to fail while calling it strategic? And does this build future capacity, or will it always require its own dedicated resources? Then force rank everything. Not 'these are all important.' Actual forced ranking. Stop at three. Everything below three? Stop doing it. Not 'deprioritize.' Not 'put on hold.' Stop. (Someone will invoke sunk cost: 'But we've already invested so much in X!' The investment is already gone. The question is whether you keep throwing resources at it. That's not strategy. That's loyalty to a decision that isn't working.) Step 2: The Capacity Calculation (30 minutes, solo) For each of your top three priorities, calculate the actual hours per week required — from the leadership team and from implementation teams — multiplied by 42 working weeks. Add all three together. Do you actually have that capacity, or are you assuming people will "make it work" by eliminating evenings and weekends? If the honest answer is no, you're still in the Addition Game. Reduce scope, eliminate something else, or accept that you're asking people to work unsustainably. Pick one. Step 3: The Multiplication Protocol (Ongoing) For the next 90 days, before adding any new initiative, task force, pilot, or "exploration," your cabinet must answer one question: What are we stopping to create space for this? Not "we'll find time." An actual answer. If you can't name what you're stopping, you can't start the new thing. Track two numbers: addition-to-subtraction ratio (1:1 or better means you're in the Multiplication Game) and implementation completion rate (below 50% means scattered attention producing scattered results; 80%+ means you've actually switched games). On the Objections: "But our board expects us to address all of these areas." Your board expects outcomes, not activity reports. What would happen if you walked in with this: "We focused all our capacity on three priorities. First-year retention is up 8.7%. Career placement is up 12.3%. Faculty excellence scores are up 15%." Boards don't micromanage success. They micromanage stagnation. Produce compound results and they stop asking why you're not doing more. The Maturity Shift On priorities: "We need to be doing more to stay competitive." → "We need to be doing less, exceptionally well, to actually transform." On activity: Confuses meetings completed with momentum. → Measures transformation produced, not initiatives launched. On the competition: Watches what peers are doing and adds to the list. → Watches what's working internally and multiplies it. On capacity: Assumes "we'll find time." Burns people out. Repeats. → Calculates actual capacity. Subtracts before adding. Compounds. You're not behind. You've been playing the wrong game. The Multiplication Game is harder to start — subtracting things you've invested in, having honest conversations about actual capacity, saying no to things that matter — but it's infinitely more sustainable. And the institutions winning it? They look boring from the outside and transformational from the inside. Your Turn: Which game is your cabinet actually playing? Drop one word in the comments: COMPARISON, INNOVATION, or MULTIPLICATION. Then tag a cabinet member who you think would answer differently than you would. That gap in perception? That's the data. Or screenshot the three game descriptions and text them to your leadership team with one question: "Which game are we actually playing right now?" Ready to Stop Playing Catch-Up? Here's what I know after studying 987 leadership teams across 43 states: the cabinet that can't agree on three priorities isn't struggling with strategy. It's struggling with trust. Without trust, subtraction conversations become political. Capacity calculations become weaponized. Forced ranking becomes a turf war. That's why the Multiplication Game isn't something you implement from a newsletter. You need your entire cabinet in the room, building the same foundation, in sequence — not a two-day retreat you'll never quite finish, but a sustained developmental arc that actually rewires how your team thinks together. That's what The TEAM INSTITUTE was built to do. The TEAM INSTITUTE is an 8-month journey that takes your cabinet from individually brilliant to collectively unstoppable — sequentially, through trust, empowerment, collaboration, and focused execution, each month building on the last. You can't skip trust and go straight to strategy. That's not leadership development. That's wishful thinking with a facilitator. The results from teams that complete the full sequence: 3x performance improvement. 29% higher engagement. 27% better organizational outcomes. Zero burnout increase. Not because we fixed anyone — because we changed the system they were operating in. The requirement is simple and non-negotiable: full cabinet participation. Partial engagement produces partial results. You cannot build team-level multiplication with individual-level development. That's the model that got you here. If you're a leader who sees the gap between your cabinet's talent and your collective results — and you're ready to stop treating that gap as a motivation problem — let's talk. Schedule a 30-minute consultation to explore whether The Team Institute is the right fit for your leadership context. This isn't a sales pitch. It's a conversation between people who refuse to accept that "busy" and "effective" mean the same thing. [LEARN MORE] higherperformancegroup.com [SCHEDULE CONSULTATION] Found value in this? Help other educational leaders find it: → Repost with your honest answer — which game is your cabinet actually playing? → Tag a leader who's exhausted from the Addition Game and ready to switch → Comment with the one initiative you know you should stop but haven't — naming it is the first step The more leaders who shift from addition to multiplication, the better our educational systems become. Follow DR. JOE HILL and Higher Performance Group for weekly Team Intelligence insights. Next issue: "Your Cabinet Mistakes Consensus for Alignment (And It's Killing Every Decision)" We'll explore why your leadership team spends three meetings nodding in agreement, then fragments in seventeen different directions the moment they leave the room. Spoiler: You don't have an alignment problem. You have a 'we've never actually defined what alignment means' problem. And the text messages your VPs send each other after cabinet meetings? Those are where your real strategic plan lives. Dr. Joe Hill | Higher Performance Group | The Team Institute higherperformancegroup.com
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