5 Tiny Habits That Produce Gigantic Results

October 18, 2022

Leading systems and people can seem so overwhelming.


However, leadership is typically more straightforward than it appears.


In many ways, Higher Performance leaders master some fundamental habits that other people miss. The advice in this post is so simple that you might think, “this is so basic, Joe.”


Maybe that’s the point.


I know dozens of leaders with advanced degrees in leadership who read everything on the topic and are still relatively ineffective. 


I know just as many leaders with little formal education but lead powerfully and effectively day in and day out.


Often, these leaders gain influence because they’ve mastered a few basic skills others miss.


Here are 5 of my absolute favorite basic leadership skills that are far too easy to overlook.

Make them habits, and you’ll become an irresistible leader everyone will want to follow. 


1. Make Heroes


How healthy is your relationship with yourself?  


Who comes to mind when I say the word, narcissist?


Insecure people focus on themselves because they can’t bear to give anyone else the spotlight.


Leaders who lack confidence can end up being selfish. Their lack of self-esteem means no one else gets attention.


How do you escape the trap of narcissism, insecurity, or low self-confidence?


Make someone else the hero.


If you’re a campus or district leader, make sure you point to your mission, not to yourself, when you speak. Worry more about whether people connect with your purpose than whether they connect with you.


What else does this principle look like?


If you’re a writer, make your reader the hero. The filter through which I try to run every post I write is what I call a “useful” filter. I want the post to help you as a reader. I want you to win.


Think about it. You and I love leaders who point beyond themselves to someone else. Why not be that leader?


So, when you struggle with that inner pull toward narcissism, insecurity, or low self-confidence, step aside and make someone else the hero.


It works and elevates your cachet with others… who might eventually see YOU as their hero. 


2. Promise your Promises


If there’s one piece of advice I want my adult children to remember (other than MAKE MORE HUMANS), it’s this: Do what you say you’re going to do when you say you’re going to do it.


It puts you ahead of about 99% of others on the planet.


Think back on your last week. Who frustrated you most? 


Probably the people who didn’t do what they said they would do when they said they would do it, right?

Now envision the people you are most likely to promote, reward, or even want to hang out with.


It’s obvious. The people who do what they say they’re going to do when they say they’re going to do it.


Doing what you said you would do when you said you would do it is the basis of trust. It’s also the basis for building stronger influence with your people.


What do you do if you struggle in this area? 


Easy. Just stop promising and start delivering, then reintroduce your talk when your walk catches up to what you want to promise others.



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3. Use Results-Based Leadership


I’m sick, and you are dog-tired watching team meeting - after meeting (keep going) focused on process, not outcomes. 


The “how” of methods seems to be why your work calendar is populated by back-to-back-to-back meetings that swirl in activity but absent productivity. 


I realize it’s cliché’ these days to say the journey is more important than the destination. But not always. 


Let’s get serious. What fun is the journey if you end up with more “to dos” than “to done?” 


It’s furiously frustrating when your weekly check-in with your leaders on the tasks for the week produces the same old song and wiggle:

  • Well, I emailed him.
  • She never got back to me.
  • I’ve called five times.
  • I think they must be on vacation or something.


And you try to understand that they FEEL like the project is complete because they tried.


Nope: Trying isn’t the same as doing.


Don’t you want to say, “STOP!” I’m asking you if it is done?“


A year ago, the HPG team was starting to drift in this common (average) direction, and we made an intentional pivot to stop focusing on the process and start focusing on outcomes.


When you focus on outcomes, you set yourself (and your team) up for success. Instead of running endlessly to track where people are at in the process of initiatives, you learn the two-step dance. 


  • Step #1 – Set the outcome and the timeline
  • Step #2 – Expect and account for the on-time and quality delivery of that outcome


If you focus on outcomes, you’ll also have a shot at mastering point #2 above. 


Promising your promises and GSD (getting s#$% done) makes the journey much more enjoyable for your high-capacity, A-Team players. 


A non-results culture is the perfect habitat for average leaders and teams to reproduce like rabbits. 


4. Look In, Not Just At


Have you noticed how hard it is to look someone in the eye—to make them the sole focus of your attention?


I’m pretty sure I have undiagnosed attention issues, and it’s tough to stay focused on people and ignore the adjacent noise or anything else in the room (or my phone at the moment).


It’s common, and it leads to average performance. 


Higher Performance leaders manage against these common tendencies and always look the other in the eye.


One of the anchoring behaviors I am working to make a habit is this. When I’m in a conversation with someone, I’ll create a voice in my head that keeps repeating, “Look them in the eye…look them in the eye.” 


It sounds so elementary, but it helps.


I’ll even position myself in a remote Zoom meeting to face a blank wall. Otherwise, I instinctively glance at whatever is moving about me.


Watch for it…the very best leaders look you in the eye and make you the sole focus of their attention.


Practice that this week.


5. Smile


Everyone has a default expression. It’s hard to know what yours is because you never see yourself as others see you.


I learned years ago that my default facial expression is…intensity. I apparently forgot to tell my face if I'm having a good time. 


I’m also a fast walker and appear to be bucking a fierce wind in my face on my way to any meeting. 


People (who love me) have given me constructive advice, such as “try strolling across the room and pretending you are talking with a small child. 


I know that’s so basic, but remember, you’re programming against your default here, so it’s not easy.


I must remind myself to smile when I teach, to smile when I greet people, and to smile in conversations.


It makes a huge difference.


Michael Hyatt has a similar issue and, in this post, outlined five positive impacts of smiling more as a leader.


Smile!


You deserve to stop scurrying in confusion and busyness.


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✅ Reclaim Your Time

✅ Reclaim Your Energy

✅ Reclaim Your Priorities


”Wow! I didn’t realize I was in desperate need of this talk and these tools in my life.”


“This message so profoundly impacted us. We are now beginning to edit out the unhealthy team behaviors interfering with our performance.


“The timing of this message could not have been better for the health of our team.”


Without a new strategy and approach, it's easy to continue to:

➜ Sacrifice self and family on the altar of work

➜ Overcommit and underdeliver

➜ Be busy but no longer brilliant.

➜ Juggle more priorities than what we can complete.


Worst of all, other people — other tasks, jobs, and projects — will continue to hijack your life.


It’s time to change that by implementing a strategy that works.


Reclaim Your Momentum {LIVE} is a two-hour keynote for campus/district leaders and their teams.


This interactive session will inspire, challenge, and equip your team to accelerate healthy team culture and overall team performance. 


Your team will leave this session with the following:

  • A shaper clarity of your unique leadership superpower we call your Natural Leadership Profile
  • A callable framework for building Higher Performance team and culture
  • Practical tools to accelerate team communication, connection, alignment, capacity, and execution


Book Your Team Retreat Today – Here




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Higher Ed Transformation: AI-Powered Mental Health Support ❌ The "Smart" Approach (Actually Stupid): "Innovative Digital Wellness Ecosystem Leveraging Artificial Intelligence" "In response to evolving student needs and technological advancement opportunities, we are launching a comprehensive digital wellness ecosystem that leverages artificial intelligence and machine learning algorithms to provide personalized mental health support interventions..." ✅ The Brilliant Approach (Human-Friendly): "Get Mental Health Help Before You're in Crisis" What students want: You want to feel better without waiting three weeks for a counseling appointment. The problem: You're struggling with anxiety or depression, but you're not "sick enough" for crisis help. You suffer alone until things get really bad. What we do: Text our AI counselor anytime, day or night (completely private) Get immediate help tailored to your specific situation Connect with human counselors when you're ready The result: Universities using this system see a 60% decrease in students in crisis and a 45% increase in students completing their degrees. The Pattern Every Brilliant Leader Must See Notice the transformation: Confusing messages focus on the institution and use big words to sound impressive Clear messages focus on the person's problem using words they actually use The brilliant leaders understand: Smart words are simple words Simple words are scalable across all audiences Scalable words create a sustainable impact Sustainable impact is the only measure of true intelligence If you can't explain it simply, you don't understand it well enough to lead it. The ROI of Speaking Clearly The numbers prove clarity wins: Organizations with simple, clear messaging see email marketing returns of $36-$40 for every dollar spent Systems that test their messaging for clarity generate ROI improvements of up to 760% Teams that communicate simply create breakthrough performance that scales Your fancy vocabulary isn't impressing anyone—it's costing you everything. Transform Your Team's Communication Intelligence The Clarity Test Step 1: Take your most important initiative Step 2: Explain it in simple, human language Step 3: If you can't, you don't understand it well enough to lead it The gap between complex and simple is the gap between failure and success. Three Questions Every Brilliant Leader Must Answer Would any parent understand what problem this solves? Can anyone follow the steps to solve it? Would people actually care about the outcome? Team Intelligence Discussion Protocol For your next leadership team meeting: The Clarity Audit: Have each team member explain your most important campus initiative in simple, everyday language Compare responses—how different are they? Which explanations would actually help someone? The Jargon Purge: List every fancy word you use to describe your work Replace each with a word a 13-year-old knows Test the new version with actual people The Kindness Check: Review your current website, emails, and presentations Ask: "Are we being kind to the people we're trying to help?" Remember: To be unclear is to be unkind The Choice Every Brilliant Leader Must Make You can sound smart or be effective. You can impress colleagues or help students. You can use fancy words or create real change. You cannot do both. "I would not give a fig for the simplicity that exists on this side of complexity; but I would give my life for the simplicity that exists on the far side of complexity." —Oliver Wendell Holmes The most brilliant leaders consistently choose clarity over complexity. They've done the hard work of mastering complexity so they can deliver simplicity. They've wrestled with the big ideas so they can explain them in small words. They've earned the right to speak like a human being instead of a textbook. Because smart words are simple words. Simple words scale. Scalable words create sustainable impact. And sustainable impact is what brilliant leadership actually looks like. Ready to Lead with True Intelligence?  Stop hiding your brilliance behind big words. Start communicating with the clarity that creates change.
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