Higher Performance Insights | THE HUMAN QUESTION

November 18, 2025
higher performance insights

Are Your People Line Items Or Someone's Precious Child?


Do this math: 500 staff × 2,080 hours/year = 1,040,000 hours of someone's precious child's life you're stewarding annually.

Not "FTEs." Not "human capital." Someone's daughter. Someone's son.


73% of superintendents and presidents in our 987-team study can't name ONE person whose actual life—marriage, parenting, mental health—improved because they work there.


That silence? That's the question costing you everything that matters.


Fair warning: This newsletter will take 8 minutes to read. That's 8 minutes you could spend on:


  • Prepping for tomorrow's board presentation about declining enrollment
  • Responding to the parent/trustee who emailed your personal cell (again)
  • Explaining to your spouse why you missed another dinner
  • Doom-scrolling LinkedIn wondering if other educational leaders feel this lonely


But if you're a superintendent or campus president whose talented cabinet produces mediocre results while everyone's exhausted...


If you've ever gone home wondering whether you're breaking people to hit state accountability metrics or enrollment targets...


If you've ever felt the loneliness of being the only person who sees the pattern while your board asks, "Why can't we just do what that other district/institution does?"...


This might be the most important 8 minutes of your week.


Your call.


[Still here? Let's go.]


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🧮 THE STEWARDSHIP CALCULATOR


Calculate your responsibility right now:


_____ (your staff count) × 2,080 hours/year = ________ hours


That's how many hours you're responsible for someone's precious child each year.


That's not a budget line. That's someone's daughter going through a divorce while trying to manage 45 teachers or 85 faculty members.


That's someone's son missing his kid's baseball game—again—because you scheduled another "urgent alignment meeting."

Screenshot this calculation, fill in your numbers, and post it with your biggest realization. Tag DR. JOE HILL so I can see what you're discovering.


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LET'S TALK ABOUT THIS LIKE ADULTS WHO KNOW THE INDUSTRIAL MODEL BROKE PEOPLE BY DESIGN


Here's the pattern nobody discusses at AASA or NASPA conferences (because dismantling 150 years of industrial-era thinking doesn't fit on a PowerPoint):


Monday, 6:45 AM:


You're in your car in the parking lot, finishing the "quick alignment call" with your Director of Curriculum or Dean of Liberal Arts before the day starts.


You need their proposal ready for Thursday's board meeting because the trustees are asking questions about reading scores or retention rates. Again.


You communicate urgency—not with hostility, just with that edge that says, "I need this yesterday because the board won't accept 'we're working on it.'"


Monday, 5:45 PM:


They walk through their door. Their spouse sees "the person I chose to build a life with." Their middle schooler or college-age kid needs help with homework or life advice.


But the stress you created at 6:45 AM? It's sitting at their dinner table at 5:45 PM.


Monday, 7:15 PM:


Their kid asks for help. But your curriculum director is mentally still in that car, calculating how to defend her timeline while managing 8 principals who all interpret "district curriculum" differently.


Your dean is mentally still in that parking lot, calculating how to explain to 85 faculty why their departments matter when majors are declining.


They snap at their kid.


Not because they're bad parents. Because you never realized that superintendent and presidential urgency doesn't stay in the parking lot—it goes home with everyone in your cabinet.


Quick gut-check: Think about the last time you sent an urgent text to a direct report after 7 PM. What time did THEIR family eat dinner that night? And what version of that person showed up at the table?


Comment with the honest time you sent your last after-hours "urgent" message. Let's examine this pattern honestly.


(This is actually why I built The GROUP—a free community where we dismantle industrial-era leadership and rebuild around purpose and connection. Where these provocations become Leader CORE Lessons you can actually deploy Monday morning without the translation tax. But I'm getting ahead of myself.)


Here's what the data screams:


74% of chronic illnesses are stress-related. The most significant cause of stress? Work. The biggest cause of work stress? Leaders who still think humans are interchangeable parts in a machine.


You're not just failing to close achievement gaps or stabilize enrollment. You're literally—and I mean literally—affecting whether your principal's or dean's marriage survives. Whether their kids feel loved. Whether they can sleep at night.


And that principal or dean? They're doing the same thing to 45 teachers or 85 faculty members. Who go home to their families carrying that stress. Who bring it into classrooms where 600 students or 1,200 undergraduates feel it.


The industrial model didn't just break organizational charts. It broke families.


And we're still running the same system, wondering why everyone's burned out.


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🎯 THE FRAMEWORK: Three Ways To See People (And Only One That Actually Works)


Call this the Stewardship Equation. Or don't. It'll still explain why your talented cabinet produces mediocre results while everyone's working themselves to death.


Most leaders think: Competence + Hard Work = Results


But the actual equation is: How You Make People Feel × Their Competence × Their Effort = Results

Miss that first variable? Everything multiplies by zero. Math doesn't care about your strategic plan.


THE THREE LEADERSHIP APPROACHES (A 150-YEAR EVOLUTION)


APPROACH 1: PEOPLE AS EXPENSES (Industrial Era - 1870s-1970s)


This is where Frederick Taylor broke American work culture. People are interchangeable parts. Costs to be managed. When you don't need them, you eliminate them.


When budgets tighten, you "right-size." The language is designed to dehumanize so you don't have to feel what you're actually doing.


K-12 Observable Reality: A superintendent once told me he was proud of his district's innovative STEM initiative. I asked how many people worked there. "450," he said.


"So you'll champion programs, but what are you investing in the 450 people who have to implement those programs? Do they feel they matter, or do they feel like mechanisms for your strategic plan?"


Long pause. "I never thought about it that way."


Higher Ed Observable Reality: A president contributed significantly to her institution's capital campaign—buildings, scholarships, endowed chairs. When I asked about her 800 employees, she said the same thing: "I never thought about them that way."


That's not unusual. That's normal. We inherited a system that celebrates initiatives while ignoring the humans who make them possible.


The multiplication effect: When you treat people as expenses, they give you expense-level performance. They show up. They comply. They collect paychecks.


But their gifts? Their creativity? Their discretionary effort? You'll never see it. Because why would someone give their best to someone who sees them as a cost center?


Your principals manage crises but don't lead transformation. Your deans meet targets but don't build cultures of excellence. Your teachers and faculty comply but don't innovate.


Real talk: Think about your last major initiative. How much time did you spend planning the program vs. ensuring your people wouldn't take implementation stress home to their families?


Comment "PROGRAM" or "PEOPLE" with your honest answer.


APPROACH 2: PEOPLE AS HUMAN RESOURCES (Enlightened Management - 1980s-2010s)


You've read the books. You know EQ matters. You talk about "culture" and "psychological safety." You took your cabinet on a retreat with trust falls and personality assessments.

Progress!


But you're still fundamentally transactional. You're nice to people because research says nice bosses get better performance.


You care about retention because turnover is expensive. You invest in development because it improves outcomes.


You're treating people better, but you're still treating them as mechanisms for your success.


K-12 Observable Reality: A superintendent implemented comprehensive wellness programs—yoga classes, mental health days, stress management workshops. Great stuff.


Then budget cuts came. Guess what got eliminated first?


Higher Ed Observable Reality: A president launched an ambitious faculty wellbeing initiative—sabbatical support, mental health resources, work-life balance programs. The board loved it.


Then enrollment dipped. Guess what got cut to "preserve core mission"?


The wellness programs. Because they were never about caring for people as precious children. They were about managing turnover and reducing sick days.


When programs became expensive, they revealed themselves as tools for managing human capital, not expressions of genuine care.


The multiplication effect: This gets you to adequate. People perform. They might even be engaged. But you're leaving exponential potential on the table because people can sense when they're being managed versus when they're being cared for.


Your principals implement initiatives but don't own them. Your deans hit targets but don't build transformative programs. Your teachers and faculty follow curriculum but don't adapt it brilliantly.


You get compliance, not adequacy. Adequacy, not excellence.


APPROACH 3: PEOPLE AS SOMEONE'S PRECIOUS CHILD (Purpose-Driven Connection - The Future We're Building)

This is where everything changes.


Every person in your organization was raised by someone who loves them desperately. Who hopes they're safe. Who wants them to flourish. Who's trusting you—whether they know it or not—to care for their child.


This isn't soft. This is recognizing the profound weight of what you've been given: the privilege of stewarding someone's life for 40+ hours per week.


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📊 THE CASE STUDY: When Someone You'd Write Off Becomes The Leader You Desperately Need


"But Joe, I'm not running a manufacturing plant. I'm running a school district with union contracts and state mandates, or a university with faculty governance and accreditation pressures. My board thinks empathy is code for 'not holding people accountable.'"


Fair. Let me tell you about someone we'll call "Dean Margaret"—not because one toxic academic department equals your entire institution, but because the industrial-era thinking that broke her is the SAME thinking breaking your other deans and department chairs right now.


Let me tell you about someone we'll call "Dean Margaret" (not her real name, but if you know her, you absolutely know this is her).


Margaret started as an associate professor in the College of Liberal Arts 28 years ago. Brilliant scholar. Published extensively. Students feared her. Colleagues avoided her.


Self-identified as "the department skeptic." Angry. Isolated. Built literal barriers—she scheduled all her office hours back-to-back so no one could "drop by" for "pointless conversations."


Her department chair told her, "You're brilliant, but you're impossible to work with. You don't have anything else."


A junior faculty member said, "I saw her name on the meeting invite and immediately had to reschedule."


When new university leadership took over 8 years ago, Margaret was not interested in their "collaborative governance"


nonsense. She'd heard it all before. Administrative speak that meant nothing but more committee work.


But two people—a provost from Wisconsin and an associate dean named Dr. Sarah Chen—started stopping by her office every single week.


"Good morning, Margaret. How's your research going?"


"Saw your article in that journal. Really impressive work."


Week after week. Month after month.


Margaret ignored them. Kept her door mostly closed. Made it clear through her body language: I have work to do; leave me alone.


One day, Dr. Chen literally knocked on Margaret's door during her "do not disturb" office hours, walked right in with two coffees, sat down, and said: "Margaret, I know you hate this kind of thing, but I need to understand something. What happened that made you stop believing universities could be places where people actually care about each other?"


Think about that image for a second. A leader literally interrupting "do not disturb" time to reach someone who'd built schedule barriers to keep everyone out.


That's not "faculty engagement." That's not "psychological safety." That's not some HR best practice from a consultant's deck.

That's one human refusing to give up on another human.


And it took 8 years.


Eight years of "good morning, Margaret." Eight years of acknowledging her scholarship before asking anything of her. Eight years of seeing someone's precious child even when she couldn't see it herself.


Most university leaders won't do 8 days of that, much less 8 years. Which is exactly why most leaders never see transformation.

If you're still reading this 2,000+ word newsletter at 11 PM because you can't stop thinking about whether you're breaking people, comment "11 PM" below. Let's see how many of us are in the loneliness together.


That was the start. The university offered voluntary workshops in "collegial leadership." Margaret signed up in 2007. Not because she believed in it. Because she wanted an answer: Should I stay in academia or leave?


In that workshop, Margaret wasn't taught communication skills. She was taught self-reflection. She learned that the isolation, the anger, the barriers—those weren't personality traits. Those were survival mechanisms from a lifetime of academic environments where she wasn't seen as someone's precious child, but as a "productive research unit."


Who Margaret was before:


A "decent colleague" to the handful of senior faculty she respected. To everyone else? "Brilliant but toxic." Junior faculty avoided working with her. Graduate students requested different advisors.


At home? Not a bad partner, but not emotionally available. She was the academic. Her family accommodated her schedule. That was the relationship.


Her chair's assessment was accurate: brilliance and anger were all she had.


Who Margaret is now:

"Completely different person," according to colleagues. She mentors junior faculty. She's the first person graduate students seek out when they're struggling. She travels with her spouse again—not just to conferences.


Her adult children? "We actually have conversations now. Real ones. It wasn't like that before."

At work? She's now Dean of Liberal Arts. One of the most sought-after mentors for new faculty, teaching others about sustainable academic careers and healthy departmental cultures.


Here's the part that breaks my brain:


Margaret didn't get therapy. She didn't have a dramatic life event that forced change. She just started working for leaders who saw her as someone's precious child instead of a research productivity metric.


And that lens change—that fundamental shift in how she was seen and treated—changed who she became.


The kicker? When I asked about stress, she said, "I didn't think I had stress. I just thought I was appropriately cynical about higher education."


Then, after the transformation, "I realized I'd been carrying enormous stress for decades. I only had one emotion about my work—contempt disguised as intellectual superiority. I was never excited about teaching. I didn't love mentoring. I just published and resented everything else."


ACADEMIC CULTURE DID THAT TO HER. THE "PUBLISH OR PERISH" INDUSTRIAL-ERA SYSTEM MADE HER THAT PERSON. AND A DIFFERENT CULTURE—LEADERSHIP BY PEOPLE WHO SAW HER AS SOMEONE'S PRECIOUS CHILD—UNMADE IT.


Now translate this to YOUR context:


That 22-year department chair who's "technically brilliant but departmentally divisive"? That's your Dean Margaret. Built walls because the last three deans treated them as an FTE generator and course coverage mechanism, not as someone's precious child.


That associate dean who "doesn't collaborate well across colleges"? That's your isolated academic. Defensive because collaborative leadership has always been code for "do what the provost wants but make it look like shared governance."

The question isn't whether you have a Margaret. You absolutely do.


The question is: Are you willing to spend 8 years knocking on their office door? Or will you write them off in 8 days?

Tag your cabinet member who needs to see this (do it cowardly—don't explain why. They'll know.)


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💡 SCREENSHOT THIS:

"Academic culture made her Darth Vader. Different leadership unmade it. Your leadership doesn't just affect org charts—it affects whether someone's family recognizes them."

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PAUSE: If you're still reading, you're in the top 15% of leaders willing to confront uncomfortable truths. Most superintendents and presidents will scroll past this because it challenges everything the industrial era taught them about "managing people."


But you're still here. Which means you already know something's broken. The question is whether you're willing to do something about it.


Let me show you exactly how...


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THE UNPOPULAR TRUTH THAT'LL GET ME UNINVITED FROM AASA AND NASPA


Most superintendent and presidential leadership development is actively making this worse.


They teach you data-driven decision making. Change management. Strategic communications. How to survive your board. How to pass levies or navigate trustee politics.


Nobody teaches you how to see your curriculum director or dean as someone's precious child instead of a deliverables machine.

Nobody teaches you that your principal's or department chair's marriage matters more than their building's test scores or department's enrollment numbers.


Nobody teaches you that when you text your cabinet at 9 PM about tomorrow's agenda, you're stealing time from someone's family—and calling it leadership.


The courses exist to make you a better superintendent or president within the industrial-era system.

I'm trying to help you dismantle the system.


There's a difference. And that difference is whether your cabinet members go home feeling they matter or feeling they're mechanisms in someone else's ambition.


Comment "MECHANISMS" if you've sat through leadership training that felt more like systems engineering than human stewardship.


(If we get 20+ comments, I'll write next week's newsletter about why ed leadership graduate programs are accidentally training superintendents and presidents to break people. Fair warning: It won't be diplomatic. Your graduate professors will hate it. You might finally understand why leadership feels impossible.)


Now, if you're thinking, "This story is great, but how do I actually shift my cabinet from Approach 2 to Approach 3 on Tuesday?"—I get it. That's the gap between insight and implementation that's been keeping you up at 2 AM rewriting meeting agendas.

This is what The GROUP is for.


Each week, I turn frameworks like this into Leader CORE Lessons and Guides: facilitation notes, discussion prompts, the "Precious Child Lens Shift" diagnostic, conversation frameworks—everything you need to lead your team through this content without spending Sunday night translating conference insights into Monday morning reality.


It's free (because charging for the solution to an industrial-era problem I'm trying to help you escape would be peak irony), built for busy leaders in K-12 and higher ed, and designed for Monday morning meetings when you're already exhausted from last week's fires.


Grab this week's "Stewarding Someone's Precious Child" implementation guide:


https://www.higherperformancegroup.com/the-group

But whether you join The GROUP or not, here's what you can implement immediately...


Before we get to what you can do Monday morning, do something right now:


Screenshot the Margaret story above and text it to one person on your leadership team with this message: "What if we led like this?"


Just that. Nothing else. See what they say.


(I'll wait while you do it. This newsletter isn't going anywhere.)


Done? Good. Now here's your Monday morning playbook...


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⚡ THE APPLICATION: What To Do Monday Morning


STEP 1: The Precious Child Lens Shift (10 Minutes, Alone)


Before your next cabinet meeting, pull out photos of your team. Your cabinet members. Your principals or deans. Your directors or department chairs.


For each person, write: "This is __________'s precious child. Their parent hopes I will care for them. How am I doing?"

Be brutally honest.


K-12 Version: Is your Director of Special Education someone you see as a compliance officer, or as someone's precious child navigating impossible state mandates while trying to serve students with dignity?


Is your high school principal someone you see as a test score producer, or as someone's precious child managing 150 staff and 1,200 teenagers while parents email them at midnight?

Higher Ed Version: Is your Dean of Liberal Arts someone you see as an enrollment generator, or as someone's precious child trying to explain to 85 faculty why their departments matter when majors are declining?


Is your VP of Student Affairs someone you see as a crisis manager, or as someone's precious child responding to Title IX cases, mental health emergencies, and parents who threaten to call trustees?


If you're treating them as functions, mechanisms, or means to achieve your strategic priorities, you're failing to fulfill that parent's hope.


If you can't immediately name one way their life (not career, but life) has improved because they work for you, you're failing that parent's hope.


The uncomfortable truth: Most leaders realize in this exercise that they don't actually know their people as humans. They know them as roles. VP of This. Director of That. Dean of Something.


But do you know what keeps them up at night? What they're worried about at home? Whether they're thriving or surviving?


YOU CAN'T CARE FOR SOMEONE'S PRECIOUS CHILD IF YOU DON'T ACTUALLY KNOW THEM.


STEP 2: The Dinner Table Audit (15 Minutes)


Think about your last cabinet meeting. Your last interaction with a direct report. Your last decision about staffing, budget, or strategy.


Now imagine that person going home that evening. Sitting at dinner with their spouse and kids.


Ask yourself: Did the way I led today make them a better spouse? A better parent? A better human? Or did I send stress home with them?


Be honest. Not "did I intend to create stress?" but "did my actions—my tone, my urgency, my expectations—actually create stress that went home with them?"


Prediction: You're about to think "But my board won't understand this." I know because I'm about to address it. Comment "MIND READER" if I'm right.


K-12 Specific Questions:


When you texted your principal at 9 PM about the parent complaint, did that help them be present with their family, or did it ruin their evening?


When you questioned your curriculum director's timeline in front of the whole cabinet, did that make them go home feeling valued, or did they spend dinner mentally rehearsing their defense?

Higher Ed Specific Questions:


When you sent your dean that "following up on enrollment numbers" email at 10 PM, did that help them sleep well, or did they lie awake calculating how to explain demographic realities?


When you questioned your provost's recommendation in front of the president's cabinet, did that make them go home feeling trusted, or did they spend the evening wondering if their judgment is valued?


Here's what most leaders don't realize: You can't compartmentalize humanity. When you treat someone as a function at work, they don't magically become a whole human when they clock out.


The stress goes home with them. Their spouse feels it. Their kids see it. Their health carries it.


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💡 THE HUMAN QUESTION:

"Did the way I led today make them a better spouse, parent, and human—or did I just send stress home with them?"

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Real talk: If you just skipped Steps 1 and 2 to get to Step 3, go back. I built those in sequence for a reason. Trust the process. Also comment "CAUGHT ME" if I just called you out.


STEP 3: The One Conversation That Changes Everything (30 Minutes This Week)


Pick one person on your team. Schedule 30 minutes. No agenda except this:


"I want to know you as a human being, not just as [their role]. Tell me: What do you love outside of work? What are you worried about? What would make your life better?"


Then—and this is critical—shut up and listen.


Don't problem-solve. Don't jump to solutions. Don't make it about work. Just listen to understand who this person is as someone's precious child.


Not: "How are your buildings doing?" or "How's your college performing?" But: "How are you doing?"


Not: "What's your plan for improving reading scores?" or "What's your enrollment strategy?" But: "What's making your life hard right now, inside or outside of work?"


Not: "I need you to get buy-in on this initiative." But: "What do you need from me to feel supported as a human being, not just as a principal or dean?"


This will feel awkward. It might feel inappropriate. You might think, "This isn't my role as a leader."


That discomfort is diagnostic. If you can't have this conversation, you're treating people as functions, not as humans. Which means you're getting function-level performance instead of human-level devotion.


The data backs this up: In one organization that taught empathetic listening classes, 95% of the feedback wasn't about improved work performance. It was about improved marriages. Better relationships with kids. Healthier family dynamics.

Because when you teach people to see each other as precious children—to listen without judgment, just to validate worth—those skills go home.


Your principals and deans take those skills back to their buildings and colleges. They listen to teachers and faculty differently. Who listen to students differently. Who go home and interact with their families differently.


One conversation with you creates a cascade of better humanity through your entire system.


Done the Precious Child Lens exercise? Comment "DONE" below so others see how many of us are actually doing the work, not just reading about it.


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OBJECTION HANDLING (Because I Know What You're Thinking)


"This sounds soft. We have real problems—achievement gaps, enrollment declines, budget cuts. I don't have time for feelings."

Fair. Let me give you the hard reality:


74% of chronic illnesses are stress-related. The biggest cause of stress is work. The biggest cause of work stress is bad leadership.


One study estimates we're killing 120,000 people annually from work-related stress.


Your "hard" approach to leadership? It's literally killing people. Slowly. Through elevated cortisol. Weakened immune systems. Heart disease. Depression. Anxiety.


And it's costing you educationally. That principal or dean you stressed out? They're making worse decisions about discipline, hiring, and instruction because chronic stress impairs executive function.


They're calling in sick more. They're leaving the profession (costing you 150% of their salary to replace). And their stress cascades to teachers and faculty, who cascade it to students, who underperform—creating the very achievement gaps and retention problems you're trying to solve.


You think you don't have time for "feelings"? You don't have time NOT to care for people properly. Because the alternative is educational waste wrapped in human suffering.


"My board won't understand this. They want results, not philosophy."


Then show them the results.


I know a K-12 superintendent who shifted to this approach. Three years later:


  • Teacher retention: 78% → 94%
  • Student achievement: 3rd quartile → 1st quartile in state
  • Staff recommending district to their own children as a workplace: 34% → 89%
  • Parental satisfaction: 68% → 91%


I know a university president who did the same. Four years later:


  • Faculty satisfaction: 62% → 87%
  • First-year retention: 72% → 84%
  • Enrollment: Stabilized despite demographic headwinds
  • Employees recommending institution to their own children: 41% → 91%


Your board doesn't care about your leadership philosophy. They care that it works.


And this approach produces results because people who feel they matter will move mountains.


Which objection did you just think? "This is too soft" or "My board won't get it"? Comment 1 or 2. Let's see which industrial-era myth is most persistent.


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THE MATURITY SHIFT


Immature leaders think: "My job is to hit board metrics. My cabinet exists to execute the strategic plan."


Mature leaders think: "My job is to steward precious children entrusted to my care. Board metrics improve when I do that well."

Immature leaders measure success by: State rankings or US News rankings. Levy passage rates or fundraising totals. How many principals or deans stay until you tell them to leave.


Mature leaders measure success by: Whether cabinet members go home less stressed. Whether principals and deans can be present with their own kids. Whether your curriculum director's or department chair's marriage is surviving.


Immature leaders optimize for: Compliance. Execution. Performance dashboards that make board meetings easier.


Mature leaders optimize for: Humanity. Whether the talented people they inherited are becoming better humans. Whether someone's mom would be proud of how you're treating her child.


The shift isn't about being less rigorous. It's recognizing that how you close achievement gaps or stabilize enrollment matters as much as whether you accomplish those goals.


Because if you're hitting state metrics or enrollment targets while destroying cabinet members' marriages, you're failing that parent's hope.


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💡 SCREENSHOT THIS:

"Immature leaders optimize calendars. Mature leaders optimize whether someone's kid gets a better parent because of how you led that day."

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YOUR TURN: The Question That Reveals Everything


Think about your team right now. Your cabinet. Your principals or deans. Your directors or department chairs.


Can you name one person whose life—not career, but actual life—is genuinely better because they work for you?


Not because of salary. Not because of title. Not because of professional development opportunities. Because of how you see them. How you care for them. How you steward the precious child their parents entrusted to your care.


K-12 Version: Can you name a principal whose marriage is stronger because of how you lead them?


Can you name an assistant superintendent whose kids get a more present parent because you see them as someone's precious child?


Can you name a curriculum director who sleeps better at night because they trust that you genuinely care about their wellbeing, not just their deliverables?


Higher Ed Version: Can you name a dean whose family recognizes them again because of how you lead them?


Can you name a department chair whose aging parents get more attention because you've reduced their stress load?


Can you name a faculty member who's thriving—not just surviving—because you've created a culture where they matter?


If you can't immediately name someone, you have work to do.


And that work? It's the most important work you'll ever do as a leader.


Because leadership isn't about strategic plans and achievement data and five-year facilities master plans.


Leadership is about whether someone's kid gets a better parent because of how you led that day.


Leadership is about whether someone's spouse gets a more present partner because you saw them as human, not function.


Leadership is about whether someone goes to bed feeling they matter.


That's the stewardship you signed up for, whether you realized it or not.


The only question left is: Are you willing to lead like it?


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THE FORK IN THE ROAD


You just invested 8 minutes discovering why treating cabinet members as line items is destroying both your outcomes and their humanity.


Now you have two choices:


OPTION 1: Return to the industrial era


Keep optimizing for compliance. Keep measuring success by whether people execute your vision. Keep wondering why talented cabinets produce mediocre results.


Your board will be satisfied (until they're not). Your metrics will be adequate (until they're not). Your people will stay (until they don't).


And in 10 years, you'll retire with decent pension, impressive resume, and the quiet knowledge that you broke more people than you built.


OPTION 2: Build the future


Join The GROUP—a free community where superintendents and presidents learn to steward precious children while actually improving every metric that matters.


What you get:


  • Implementation guides that turn this newsletter into Tuesday's cabinet agenda
  • Facilitation notes for the "Precious Child Lens" conversation
  • Peer community of educational leaders dismantling industrial-era thinking together
  • Monthly live problem-solving with other lonely leaders who get it
  • The "Empathetic Listening" curriculum that transformed Randall


This week's guide includes the complete "Stewarding Someone's Precious Child" framework—ready to deploy Monday morning.

JOIN THE GROUP: https://www.higherperformancegroup.com/the-group

Or just subscribe to weekly insights: https://www.higherperformancegroup.com/blog


Pick one. Pick both. Just don't pick neither.


Because your alternative is spending the next decade wondering why leadership feels like breaking people you were supposed to build.


(Spoiler: It's because you're still using Frederick Taylor's playbook in 2025.)


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YOUR MOVE


Found this challenging? Good. Challenge is where transformation starts.


→ Repost this and tag one leader who needs to see people differently → Comment with your honest answer: Can you name someone whose life improved because they work for you? → Screenshot the "Precious Child Lens" section and text it to your cabinet


The more superintendents and presidents who shift from managing employees to stewarding precious children, the healthier our teachers and faculty become. The stronger our schools and institutions become. The better our communities become.

This isn't idealism. This is the most practical leadership strategy you'll ever implement.


Follow DR. JOE HILL and Higher Performance Group for weekly leadership insights that honor humanity while driving performance.


#EducationalLeadership #SuperintendentLife #K12Leadership #HigherEdLeadership #SchoolLeadership


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P.S. A final thought about that wedding:


The father who walked his daughter down the aisle last week was one of my good friends. He wasn't thinking about her performance metrics. He wasn't measuring her productivity. He wasn't calculating her ROI.


He was thinking: "Please see her the way I see her. Please treat her the way she deserves. Please don't break what I spent 27 years building."


Every parent whose child works for you is thinking the exact same thing.


They're just not in the room to say it. So I'll say it for them:


Please don't break what they spent 27 years building.


That's not your job description. But it's your responsibility.


And at the end of your career, nobody will remember your strategic plan. But the precious children you stewarded well? They'll remember how you made them feel.


That's legacy. Everything else is just résumé content.


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NEXT ISSUE: "Your Cabinet Has Succession Energy (But Nobody Knows Who's Kendall)"


We'll explore why your leadership team performs collaboration theater in meetings but would never call each other when the world falls apart at 11 PM—and how that's not dysfunction, it's the DESIGN of command-and-control systems.


Your principals and deans are Logan Roy's kids—brilliant, ambitious, competing for your approval, secretly destroying each other while performing teamwork.


You're Logan—wondering why nobody's ready to lead after you leave.


Spoiler: You've been optimizing for control instead of connection. And that worked great in 1987. In 2025? It's why your succession plan is "hope nobody retires."



(Also: Yes, I'm comparing your cabinet to a show about toxic family dysfunction. If that makes you defensive, you should DEFINITELY read it.)



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More Blog Articles

By HPG Info June 30, 2026
AI just made generic excellence free. Your $20 subscription can now produce a board-ready strategic plan in eleven minutes. Which means the only thing your institution is still selling — the only thing that cannot be prompted, benchmarked, or replicated at scale — is the original human judgment your cabinet has been accidentally scheduling out of existence. Here’s the question that should be keeping every superintendent and university president awake right now: ❬ If AI just made generic excellence free — and your institution has been accidentally scheduled out of the original human perception that was always your only real edge — what exactly are you selling now? ❭ NASA ran a study on creative genius. They defined it precisely: the capacity for original thought, for making unexpected connections, for generating what doesn’t yet exist from what does. Then they measured it. In adults, <2% qualify. In children aged 3–5, 98% qualify. Same study. Same criteria. Inverted result. The researchers’ conclusion wasn’t that creativity is rare. It’s that the process of becoming a credentialed, institutionally experienced adult is — if we’re being precise about it — a remarkably efficient system for extracting the creative capacity people were born with. If you’ve been walking around this year with a quiet sense that the frontier is moving faster than you are — that your accumulated judgment somehow counts for less in a world where a $20 subscription can produce a board-ready strategic plan in eleven minutes — you are not alone. And you are not right. You are, in the most literal sense, sitting on the only thing that cannot be replicated at scale. But only if you stop scheduling it out of existence. From working with 987 leadership teams across 43 states: the leader in your seat didn’t lose their creative capacity in one moment. It was scheduled out. Meeting by meeting. Alert by alert. One reactive obligation at a time, compounding across years, until the person who used to see what no one else saw became the most expensive responsive system in the building. And now AI showed up and offered to do the responsive work for less than a buck a day. Which means the only competitive moat your institution has left — the thing that cannot be commoditized, cannot be prompted, cannot be replicated by any model trained on existing data — is the original human judgment your cabinet stopped protecting somewhere between the third strategic plan and the seventh board retreat. This is not a technology observation. It is a leadership infrastructure emergency. And most leaders (in education) are framing it exactly backwards. THE DIAGNOSIS · The Question Underneath the AI Question Let’s talk about what’s actually happening on campus right now — not the trend-piece version, the version that shows up in your cabinet meetings. The AI tools are real. The productivity gains are real. Your people are using them, probably faster than you fully know, and in most cases, the outputs are genuinely better: cleaner reports, faster strategic documentation, agendas that used to take two hours drafted in fifteen minutes. That efficiency is not the problem. The efficiency is the point. The problem is what happens to thinking when production is outsourced. Here is the dynamic playing out across cabinets right now: Your junior leaders are increasingly outsourcing their cognitive work to AI. Not out of laziness. Out of rationality. The AI produces better outputs than they can right now. Asking them not to use it would be like asking them not to use a calculator. It is genuinely the smarter individual choice. Every junior person knows less than the AI. Every manager would rather delegate to the machine than a flawed human who takes twice as long and gives a worse answer. So everyone is delegating to AI — and nobody is developing. The outputs are better, faster, cheaper. What is invisible in those better outputs: the people producing them are not getting better. They are getting more skilled at prompting and reviewing. Those are not the same as building judgment. A Harvard Business School study released this year found exactly this bifurcation: employment is holding in occupations where AI complements human judgment. It is declining in occupations where AI substitutes for execution. The question for your cabinet this fall is which category you are building. Gartner is projecting that AI-driven critical thinking atrophy will compel 50% of global organizations to mandate AI-free skills assessments by 2026. Not because AI is bad. Because organizations are waking up to the reality that their people are getting better at prompting and worse at thinking. And they need people who can tell the difference between an output that sounds right and one that is right. That distinction — the one that requires accumulated judgment, institutional memory, and the perceptual intelligence that only develops through hard experience — is yours. And it is, right now, in the most literal sense possible, worth more than it was a year ago. But here is the layer most leadership conversations are missing. It isn’t just the pipeline problem. It is the cabinet itself. I ask nearly every leader I work with deeply enough to hear the real answer: “When did you last have a genuinely original idea — something that didn’t come from a framework, a consultant, a peer benchmark, or an AI-assisted synthesis of what everyone else is already doing?” The silence that follows is longer than anyone expects. And in that silence, you can watch something shift — not embarrassment exactly, but recognition. The gap between who they were hired to be and who the calendar has made them. (You know the version of yourself I’m describing. The one who walked into this role with a vision nobody had articulated yet. Who saw the institutional problem everyone else had normalized. That person didn’t disappear. They got a full calendar.) “Fine.” That’s the word that surfaces when I ask leaders to honestly describe their current cabinet experience. Fine is the most expensive word on campus. It’s the word that survives every strategic planning session, immunizes itself against every development investment, and quietly limits every talented person in the building. Fine means: we stopped expecting something larger from ourselves, and we’ve been polite enough not to mention it. AI didn’t create fine. AI just made fine permanent. TQ IMPLICATION → PQ — Perceptual Intelligence, the capacity to accurately read what’s actually happening in yourself and in the room — cannot be developed through delegation. It requires doing hard work, making real mistakes, receiving real feedback, and integrating it over time. AI removes the conditions that build it. That is not a technology problem. It is a collective architecture problem. (The cabinet that reviews without reasoning is not an AI problem. It’s a collective architecture problem. And collective architecture problems don’t get solved by individual development programs. That’s the exact gap THE TEAM INSTITUTE was built to close — not by teaching better prompting, but by building the conditions where your cabinet’s judgment still has somewhere to grow. More on that in a moment.) THE FRAMEWORK · The Three Things AI Cannot Take From Your Cabinet Here is what almost nobody in leadership is building deliberately right now: the only three dimensions that remain as genuine competitive edge in a world where AI has commoditized everything else. As the quality floor rises for every cabinet simultaneously — every board report polished, every strategic plan coherent, every communication professional — what creates differentiation is no longer quality. It is specificity. It is taste. It is the unmistakably human judgment that makes one institution’s thinking irreplaceable, and another’s interchangeable. Three dimensions. All required. Miss one, and you are building a cabinet that looks sharp and operates generically. 1. The Originality Window — The One Most Leaders Have Already Given Away The brain’s executive function — the prefrontal cortex’s capacity for genuine original thought — runs on a specific neurochemical fuel. That fuel is front-loaded. For most people, there is a three-to-four-hour window, typically in the morning, where the neurological conditions for original creativity are actually present. Not the energy to execute familiar tasks. The actual substrate for generating what hasn’t been generated yet. Most leaders have, without deciding to do so, donated this window entirely to their institution. (This is why I ask every leader I work with the same diagnostic question before we do anything else: What do your first three hours look like? The answer tells me more about their institution’s generative ceiling than their strategic plan does.) The highest-performing presidents and superintendents in our research share one structural practice: they protect the window. Not some of the time. Structurally. One superintendent takes no meetings before 9 AM. Not occasionally. Not "when possible." Never. Her cabinet knows. Her board knows. She protects it with the same ferocity she applies to budget negotiations. Because she understands something most leaders haven’t been taught: the quality of her thinking in those three hours determines the quality of every decision in the remaining five. 2. The Default Mode Network — The Intelligence Your Calendar Is Deleting When you are not trying to think — when you are in the shower, on a walk, driving without a podcast, sitting in a waiting room with nothing but silence — a specific set of brain structures activates. Neuroscience calls it the Default Mode Network. It is the system that generates your best ideas. The unexpected connections. The questions that don’t have search results. The institutional insight that arrives in the margins. That network is being systematically dismantled in most leadership lives. Every podcast, every scroll, every ambient information stream filling the commute — that’s not rest for the brain. That’s replacement of your highest-value cognitive mode with input that shuts down the right-hemisphere synthesis where original perception actually occurs. Agatha Christie solved her most complex plots in a bathtub — no notebook, no typewriter, no reading material. Isaac Newton’s most productive year on record was 1665, when plague exiled him from Cambridge to his family’s sheep farm in Lincolnshire. In one year of enforced stillness: gravity, calculus, the foundations of optics. Mozart composed symphonies in a carriage between Vienna and Prague with no instrument and no paper, because there was finally space for it. The pattern is consistent across centuries: the ideas that changed everything did not arrive in the meeting. They arrived in the space the meeting displaced. Leaders get their best institutional ideas when they’re not trying to have them. That’s not a personality observation. That’s cognitive architecture. The leader who fills every quiet moment with input is not staying informed. They are actively preventing their best thinking from occurring. TQ IMPLICATION → PQ develops in the space between inputs. You cannot build the capacity to accurately read what’s actually happening in your institution with a constantly stimulated brain. Perception requires signal. Signal requires silence. This is not advice. It is cognitive architecture. 3. Institutional Identity — The Competitive Strategy Argument Nobody Is Making When a technology makes everyone generically excellent, the performance ceiling rises but the differentiation disappears. Every district has a well-written strategic plan. Every cabinet produces polished board reports. Every superintendent delivers articulate vision statements. And none of it is specifically theirs. The institutions that will attract the best students, retain the best staff, and earn the deepest community investment in the next decade are the ones where something is unmistakably theirs. Not just well-run. Specific. Recognizable. The product of a cabinet that has been developed together, argues well together, and has built the shared language to produce thinking that could not come from any other group of people in any other place. That is TQ = IQ × EQ × PQ operating at full capacity. And across every research cohort we have studied, it is what separates institutions that multiply from institutions that merely maintain. If your institution’s strategic documents were stripped of their logos and letterheads, could any community member identify which district produced them? If the honest answer is no, you have an identity problem wearing the name of an AI problem. THE CASE STUDY · The Cabinet That Almost Optimized Its Way to Irrelevance Let me tell you about a superintendent I’ll call Ava. First year of serious AI adoption. Capable cabinet. Performing by every external measure. She went all in early — late 2024, before most of her peers were paying attention. Faster agendas. Better board reports. Strategic documentation that used to take a week completed in a day. She felt like she’d unlocked something. By the following fall, she had a problem she couldn’t name yet. Her cabinet meetings felt different. Less generative. More like review sessions. Her Director of Curriculum — one of the sharpest thinkers she’d ever worked with — had stopped arguing. Everyone was polished. Nobody was original. The room felt like a very well-run airport: efficient, clean, and completely soulless. What had happened was straightforward: the AI was producing the outputs. The humans were reviewing them. And the cognitive work that used to happen in the space between thinking and producing — the productive struggle where judgment develops, where people find out what they actually believe under pressure — had been quietly eliminated. The detail that lands hardest: her team wasn’t lazier. They were busier. They had more time for more things because AI had absorbed the production work. But they’d lost the friction. And the friction was what was making them better. First meeting on Ava’s calendar: 7:45 AM. Commute filled with podcasts because silence had become psychologically intolerable. The Originality Window, donated. The Default Mode Network, systematically replaced. The questions that needed carrying — the institutional perception that only she was positioned to generate — crowded out before the building was even open. What nobody flagged — because the outputs were genuinely better — was that the cabinet had quietly stopped doing the cognitive work that made them worth developing. They were reviewing. They were approving. They were not thinking. Ava made two structural changes. No retreat. No new program. First: she blocked her first two hours every day. No meetings. No email. The work only she could do. Second: every cabinet member had to bring their own thinking, in their own words, before the AI version was allowed in the room. Not because the AI drafts were worse. Because the act of producing the ugly draft was where the judgment lived. Within one semester, the meetings were generative again. Her Curriculum Director started arguing. Her CFO brought a question to a Tuesday meeting that nobody had an answer to — and the room stayed forty minutes past adjournment working through it. That had not happened in over a year. The AI didn’t make them worse. They’d let the AI do the work that was making them better. That’s the whole difference. And it is 100% recoverable. THE APPLICATION · Five Moves. This Week. Here is what to do Monday morning (assuming you are not still in the woods on vacation, in which case — bookmark this and come back Wednesday): Move 1: Run the Pipeline Audit · 20 minutes Look at your last three months of cabinet work. Ask honestly: which outputs represent original thinking from your people? Which represent AI-generated material that was reviewed and approved? If the ratio has shifted toward review-and-approve in the last six months, name it in your next cabinet meeting — not as a technology policy conversation. As a talent development conversation. (The cut-through question: can each cabinet member explain, without the AI output in front of them, why the recommendation they approved is actually right? If the answer is uncertain — that’s the data.) Move 2: Run the Originality Audit · 15 minutes tonight Look at tomorrow’s calendar. When is your first meeting? When is your first reactive obligation? How many of the next five mornings begin with someone else’s agenda before your own thinking has had room to occur? If the answer is "immediately" — you are not having a time management problem. You are experiencing neurological depletion that has been normalized as leadership competence. Name one morning this week you will structurally protect. Not "try to protect." Structurally protect. With your assistant. With your calendar. Three hours. The work only you can do. Move 3: The Boredom Experiment · 5 minutes of decision, compounding daily Identify one part of your daily routine that currently has sound in it — a commute, a walk between buildings, an exercise session — and remove the stimulus. Not to relax. To activate the Default Mode Network. This will feel wrong. It is not wrong. It is the condition in which your institution’s next original idea is most likely to arrive. Keep a capture system. When something surfaces — and it will, with striking relevance — write it immediately. The insight that arrives in a quiet moment is worth more than the information stream you replaced it with. Agatha Christie. Isaac Newton. Mozart. You have a commute. Use it differently. Move 4: Introduce the Ugly Draft Requirement · This month For one substantive deliverable — a strategic decision, a program evaluation, a budget narrative — require each relevant cabinet member to produce their own thinking first, before the AI version enters the conversation. This is not Luddism. The sequence that builds judgment: human thinking first, AI refinement second, human evaluation third. The sequence that builds dependency: AI first, human review. Same tools. Opposite developmental outcomes. Move 5: Ask the Identity Question · Next cabinet meeting Put this on the agenda: “What is specific to us? What would someone looking at our strategic thinking know is ours and nobody else’s?” If the room goes quiet — not thoughtful quiet, empty quiet — that is the diagnostic. You have been producing quality. You have not been producing identity. In a world where AI commoditizes quality, identity is the only edge left. Two Objections, Handled: “But AI produces better outputs than my people do right now.” Of course it does. The question is not whether AI produces better outputs today. The question is whether your people develop better judgment if they let AI do it for the next five years. You are trading short-term output quality for long-term leadership capacity. At the individual level, that is a complicated tradeoff. At the cabinet level, it is a bad one. “My cabinet doesn’t need me to be more creative. They need me to be available.” Availability without generativity is just a warm body in a room. Your cabinet doesn’t need more of your time. They need more of your original perception — the why questions only you can carry, the institutional patterns only you are positioned to see. That perception only comes from protected space. The most available leaders in our research are often the least generative. THE MATURITY SHIFT Immature leaders think: “AI makes my cabinet more efficient.” Mature leaders think: “AI makes my cabinet more efficient — and I am responsible for ensuring that efficiency does not hollow out the judgment that makes us worth leading.” Immature leaders think: “Creativity is a personality type. Some leaders have it and some don’t.” Mature leaders think: “Creativity is a neurological condition. I’m either building it or destroying it with every scheduling decision I make.” Immature leaders think: “My job is to be responsive and available.” Mature leaders think: “My job is to protect the conditions where original thought happens — for myself, and structurally for my team.” Immature leaders think: “AI is a talent equalizer: everyone produces better work now.” Mature leaders think: “AI is a talent differentiator: everyone produces better work now, which means the only edge left is the judgment to evaluate it, the voice to make it specific, and the collective identity that makes it unmistakably ours.” Immature leaders think: “We develop our leaders individually and trust that quality transfers to the cabinet.” Mature leaders think: “Individual development produces better individuals. Collective creative architecture produces an institution that can outthink its context. These are not the same investment.” The institutions that multiply in the next decade are not the ones that adopted AI fastest. They are the ones that understood what AI cannot replace — judgment, voice, identity, the irreducible human specificity of a cabinet developed together — and built those things deliberately while everyone else was chasing efficiency. The 987 leadership teams in our research who moved from 60% to 90%+ collective capacity did not get there by finding better tools. They built the collective conditions for original thought — the shared language, the trust architecture, the structured space for hard questions — and protected those conditions with the same intensity they applied to every other strategic priority. AI just made that work more urgent. Not less. Wendell Berry wrote: “The next great division of the world will be between people who wish to live as creatures and people who wish to live as machines.” Your cabinet is making that choice every day — in every scheduling decision, in every commute, in every meeting that could have held a genuine question open and chose resolution instead. The institutions that figure this out first will not just be more innovative. They will be more alive. And people — students, faculty, the community your institution exists to serve — can feel the difference. Your turn: When was the last time your cabinet produced a genuinely original idea — something that didn’t come from a framework, a benchmark, or an AI prompt? Name it in the comments. Or sit with the silence that question produces. Both are useful data. Tag a leader you’ve watched protect their creative window — someone who still brings something generative into every room they enter, despite everything pressing toward reactive. They deserve to know you noticed. THE TEAM INSTITUTE Before I name the program — sit with this question for a moment. What would it look like if your cabinet operated at its actual ceiling — not just individually, but as a thinking unit? Not the cabinet that produces polished outputs. The cabinet where someone asks a question nobody has an answer to, and the room stays forty minutes past adjournment working through it. Where the VP who used to approve everything starts arguing again. Where you walk out of a meeting feeling like the leader you were built to be — not more efficient, more yourself. What would change for you — personally, not institutionally — if that gap closed in the next 90 days? That destination — the cabinet that thinks together at a level none of them could reach alone — is not a retreat outcome. It is a structural one. And you cannot build it by developing eight individuals and hoping the architecture appears. THE TEAM INSTITUTE is the vehicle. An 8-month sequential development journey for full leadership cabinets — not episodic workshops your team forgets in thirty days, but month-by-month architecture that builds the shared language, the developed collective taste, and the Originality Window protected as a cabinet-level practice. The structured space where the why questions finally have somewhere to land — and where AI cannot follow, because what’s being built is the irreducible human specificity of your cabinet thinking together. One requirement: full cabinet participation. Partial collective architecture is not architecture. It is a majority position wearing the name of the whole. ❬ Based on what you’ve just read — what do you think the first thing that actually needs to change in your cabinet is? ❭ If you can answer that question — if the gap between your cabinet’s talent and what they’re actually producing is something you’re done accepting — that’s the conversation THE TEAM INSTITUTE exists for. Book a Discovery Call - https://calendly.com/higherperformance/30minutecoffee?month=2026-06 This is a direct conversation between leaders who are done building cabinets that are individually excellent and collectively ordinary — and who understand that in the age of AI, “generically high quality” is not a strategy. It is a ceiling. The 30-minute consultation isn’t a pitch. It’s a diagnostic. Come in knowing what the first thing is that needs to change. We’ll build from there. FOUND VALUE IN THIS? Help other educational leaders find it: → Repost with your answer to the originality audit: when did your cabinet last produce something that couldn’t have come from any other cabinet in your state? The leaders who read this need to know they’re not alone in asking. → Tag a superintendent or president you’ve watched protect their cabinet’s thinking — not just the quality of their outputs. They deserve to know you noticed. → Comment with the last genuinely original idea your cabinet produced — not an AI-assisted output, an actual idea that came from the specific people in your specific room — and where it came from.  The more educational leaders who build for judgment instead of just efficiency, the stronger our institutions become. Follow DR. JOE HILL and Higher Performance Group for weekly Team Intelligence insights.
By HPG Info June 23, 2026
How's That Working? The budget cycle is done. The board presentations are behind you. The personnel decisions that kept you up in February — the ones you couldn't tell anyone about — got made. The strategic planning retreat is scheduled, the enrollment numbers are in, the year-end evaluations are filed. And somewhere in the next two weeks, there will be a moment — maybe the last day of school, maybe a quiet Friday afternoon when the building finally empties — when you take a breath and feel something you haven’t felt in months. The question is: what will it be? Relief? Gratitude? The pull toward the work you actually love? Or the quiet, unsettling realization that you don’t quite know how to stop? I had a conversation last week with a superintendent who is moving to emeritus status next year — stepping back from the chair, staying close enough to the institution to provide sherpa support to his successor. Two decades of leadership. The kind of leader other leaders called when they didn’t know who else to call. He’d just come back from his favorite beach in Mexico. Not the usual spring break trip. An extended stay. The first one of that length he’d ever allowed himself. I asked him how it was. He took a breath. Then: “First week, I couldn’t shut it off. I’d be sitting there looking at the water, and I’d be running budget assumptions in my head. Thinking about the principal I’m handing off to the new guy. Replaying a board decision from three years ago like I could change it from a beach chair in Mexico. I was there and I was completely not there.” He paused. Then: “Second week something shifted. And that’s when it hit me — I’m about to hand this institution to someone else, and I realize I don’t actually know how to be somewhere other than inside it. I’ve been telling myself for thirty years that I’d finally exhale when things settled down. They never settled down. I just stopped noticing how much I needed them to.” He’s not leaving the work. He’s transitioning into the role of guide — someone who carries the institution’s memory forward without carrying its daily weight. And the Mexico trip was the first moment he’d sat still long enough to feel what three decades of the Indefinite Sacrifice Contract had actually cost him. He’s a few years out from where you are. That’s not his story. That’s a preview. Because here’s what nearly 1000 leadership teams have shown me about the most dangerous version of burnout in leadership: It doesn’t announce itself. It doesn’t ask for a leave of absence. It just quietly takes your best thinking, your deepest conviction, and your ability to feel the work — and runs them to zero. While you keep showing up. And summer doesn’t fix it. It hides it. THE DIAGNOSIS · THE FINISH LINE THAT DOESN’T EXIST Let’s talk about this like adults who’ve survived enough June board meetings to know what the season actually costs. Leaders in education operate under a cultural contract nobody signed explicitly. You know it by feel. It goes like this: I will sacrifice now. I will give the institution everything. And at some future point — when enrollment stabilizes, when the board settles, when the strategic plan finally lands — I will have permission to exhale. Summer is supposed to be that permission. And for most of the leaders reading this, it won’t be. Not really. Because the finish line isn’t a calendar date. It’s a structural myth. The institution doesn’t finish. It evolves, demands, and consumes. The strategic planning retreat fills July. The budget revision fills August. The new board member fills September. The exhale gets deferred — again — into a next year that arrives exactly as depleted as this one left. The most honest thing I’ve heard a leader say — and I’ve heard versions of it from superintendents and presidents across 43 states: “I never defined when the can stops getting kicked. I just kept kicking it.” That’s not a confession of weakness. That’s a description of the Indefinite Sacrifice Contract — the trap every high-achieving educational leader is operating inside right now, in late June, at the exact moment the culture tells them they should finally be fine. Here’s what the contract produces in practice. A superintendent running on institutional momentum instead of personal conviction doesn’t lead the room — they manage it. The questions get smaller. The proposals get safer. The cabinet reads the energy and calibrates accordingly. Nobody names it. Everyone feels it. And by September, the institution is operating at a ceiling nobody chose — one set by the depletion of the person at the top. (This is the specific pattern The Burnout Force campus keynote was built to name — not as a wellness program, but as a performance architecture intervention. Summer and fall booking windows are open now. More on that below.) Here’s the data point that stops every room I’m in. When researchers asked people near the end of their lives what they wished they’d done differently, five themes emerged. They wished they’d stayed closer to friends. Said what they actually felt. Lived on their own terms. Let themselves be happy. And number five — even among people who genuinely loved their work — was: I wish I had worked less. Not I wish I had worked differently. Not I wish I had found better work. Less. From people who loved what they did. That is not a data point about laziness. It is a data point about a cultural lie that most high-performing educational leaders have never once stopped to question. THE FRAMEWORK · THREE WAYS DEPLETION DEGRADES THE LEADER The leadership development industry operates on an assumption nobody questions: the leader is a stable input. Better tools, better strategy, better frameworks — better outputs. What the model doesn’t control for is the one variable that determines everything: The condition of the person doing the leading. When a leader is operating in chronic depletion — not dramatic collapse, just the slow accumulated weight of ten months of decisions, transitions skipped, rumination compounded, and recovery deferred — three specific things happen to cognitive performance that no framework can compensate for. Save this section. It’s the diagnostic you’ll want before your first cabinet meeting in August. Degradation 1: The Rumination Loop You know this one. Something difficult happens — a board exchange that landed wrong, a personnel call that cost more than it should have, a conversation that replayed itself for three days. You drive home, and the incident runs on a loop. Here is what that loop is actually doing. It is flooding your system with cortisol. It is reactivating every emotional charge from the original event — the frustration, the helplessness, the thing you wish you’d said — and amplifying it across hours. A five-minute incident becomes a three-hour cortisol event. And the cabinet meeting the next morning gets a leader carrying the full neurochemical weight of last night’s replay. Decision quality down. Room-reading down. Energy the cabinet needed — already spent. (The question isn’t whether you ruminate. Every leader does. The question is whether your rumination is productive — organized around a specific problem that needs resolving — or cyclical — the same incident on repeat with no resolution and maximum cortisol. Most leaders, if they’re honest, know exactly which one they’re running at 11 PM in late June.) Degradation 2: The Presence Deficit This one doesn’t show up in a performance review. Because the outputs are still happening. The meetings occur. The reports land. The leader is, by every external measure, functioning. But ask the cabinet. Ask the family. Ask the leader themselves in an honest moment. And they’ll describe something harder to quantify: the leader is there but not present. Physically accounted for. Emotionally inaccessible. Performing leadership without the interior fuel that makes leadership feel like anything other than endurance. ❝ The most expensive thing in your institution isn’t a budget line. It’s the cost of a leader who is physically present and genuinely absent from the work they were made to do. ❞ This is the version of burnout that’s hardest to name because it wears the costume of fine. And “fine” is the word that survives every end-of-year celebration, every summer planning retreat, and every September all-staff address — right up until it doesn’t. Degradation 3: The Judgment Distortion This one is the most institutionally dangerous and the least discussed. At a certain depletion threshold, a leader loses the ability to distinguish between I don’t like this work anymore and I don’t like this work right now because I am exhausted. These are not the same diagnosis. But from inside a depleted state, they are neurologically indistinguishable. The result: leaders make permanent decisions — about succession, tenure, strategic direction, personnel — from a cognitive baseline that chronic depletion has systematically distorted. They make permanent decisions based on a temporary state. And they call it clarity. Late June is the highest-risk moment in the educational leadership calendar for Judgment Distortion. The year’s exhaustion peaks exactly when the summer’s big decisions get made. The planning that shapes September happens in the same window the body is finally trying to crash. And the leader who has never protected recovery doesn’t have a baseline for what clear actually feels like. That is the Burnout Force operating at full capacity — not visible, not dramatic, just quietly distorting the lens through which the institution’s most important decisions get made. And here is the cruelest part of Judgment Distortion: you cannot accurately diagnose a depleted state from inside it. A leader I know spent the better part of a year convinced he didn’t love the work anymore. He was planning his exit. Then he finally took a real break — not a conference, not a retreat with his laptop, a genuine disconnection — and discovered something that stopped him cold. “I didn’t dislike the work. I just hadn’t actually rested in so long that exhaustion had become my identity. I couldn’t tell the difference between the work being wrong and me being empty.” Recovery is not just rest. It is the only diagnostic that tells you the truth about whether you still love what you’re doing. Everything else — every evaluation, every strategic plan, every conversation with a coach or a colleague — is filtered through the lens of a depleted nervous system. You cannot see clearly from inside the exhaustion. There is also something else the Burnout Force takes that never appears on a performance review. Call it what it is: the parts of you that have nothing to do with being the president. The version of you that exists when nobody needs anything from you as a leader. The identity that doesn’t have a cabinet seat or a board relationship or a strategic plan attached to it. High-achieving leaders are particularly vulnerable here because the role is all-consuming by design. The institution doesn’t just take your time. Over years, it quietly absorbs the aspects of your personality that don’t get stage time during the workday — until one day you realize that the person who used to exist outside the role has been waiting, patiently and without complaint, for you to finally give them permission to show up. That’s not a burnout symptom. That’s a life symptom. And it is fully recoverable — but only if you stop calling the sacrifice leadership. THE APPLICATION · FOUR MOVES BEFORE AUGUST Not in the fall. Not after the retreat. Before August. Here’s what the research says actually works — and what most leaders never do because nobody gave them the structural language to justify it. Move 1: Name Your Finish Line This Week — or Admit You Don’t Have One (20 minutes, now) Write this sentence and complete it honestly. On paper, not a device: “I will have permission to fully exhale when ___________. If what you write is a moving target — when enrollment turns, when the board settles, when the new VP is onboarded — you don’t have a finish line. You have an indefinite sentence with no parole date. The work of this week is not strategy. It’s deciding, explicitly, what enough looks like for this season. Not forever. This summer. Write the specific number, the specific date, the specific condition. Then treat it like a board commitment. Leaders who cannot name a finish line cannot protect their own recovery. And leaders who cannot protect their own recovery are not choosing sacrifice. They are running a slow leak that will become a rupture at the least convenient institutional moment — which, in education, is always. Move 2: Audit Your Rumination Before You Leave for Break (5 minutes tonight) When you finish work tonight, notice what your brain does with the difficult moments from the past week. Not whether it revisits them. It will. The question is whether there’s a specific problem you’re trying to resolve — or whether you’re just running the cortisol loop. The fix is structural, and it works: when you catch the loop, write one sentence — what is the actual problem I need to resolve here? — and one sentence about when and how you’ll address it. Your brain holds on to unresolved open files. Give it a closed one, and it releases the loop. This is not journaling. This is system maintenance. Move 3: Build a Transition Ritual Before July 1 (15 minutes of design, compounding return) The most underutilized performance tool available to a depleted leader costs nothing. A transition ritual — a repeatable sequence that signals to your nervous system: the work part is over, something else begins now. What works: changing clothes the moment you’re done (clothing is deeply embodied; the brain associates the suit with the battlefield). A specific playlist. Closing a door and saying, aloud: “now the evening begins.” The ritual should involve as many senses as possible and should be repeatable enough that your brain learns to anticipate the transition. Once the sequence runs, it knows what comes next. One of the most effective transition rituals I’ve heard from a leader is also the simplest. At the end of the workday, he calls his mom. Five minutes. She doesn’t care about the board meeting. She doesn’t need anything from him as a superintendent. She asks how the kids are. She asks if he’s taking care of himself. In five minutes, the brain has completely switched modes — not because he forced it to, but because the conversation required a version of him that has nothing to do with the role. That’s the architecture. Find your version of that call. What doesn’t work: checking email “one more time,” carrying your open tabs into the evening, telling yourself you’ll decompress in a bit while staying tethered to every notification. The transition has to be structural. Not aspirational. Your nervous system doesn’t respond to intentions. Move 4: Arrive at Summer Rested Enough to Actually Rest (Start Now, Not the Last Week) Here is the thing nobody tells you about recovery, and the research is unambiguous on this: leaders who sprint to the starting line of a break and spend the first half still running the loop from the previous week get a fraction of the recovery value of leaders who began decelerating before they arrived. Start decelerating now. Not the last Friday of the school year. Now. Fifth gear to fourth to third. Clear the evenings this week. Pack early. Leave the laptop in a bag, not on the counter. Arrive at summer rested enough to actually use it — because the leader who burns hot through June 30 and then expects the body to switch off on July 1 has never once met their own nervous system. Two Objections, Handled: “I don’t have time to protect recovery. The institution needs me at full capacity right now.” You are currently operating at a fraction of full capacity because you have not protected recovery. The cabinet getting your depleted thinking is calling it leadership because they have no baseline for comparison. Unaddressed depletion compounds — it doesn’t resolve on its own. Recovery is not a reward you earn after performance. It is the upstream input performance requires. You don’t have time not to do this. “This is just who I am. I’ve always operated this way.” You’ve always operated this way because the culture rewarded it, and nobody named the cost. You also cannot accurately assess a depleted state from inside it. The leader who says “I’m fine” in late June after ten months of the Indefinite Sacrifice Contract is not reporting data. They’re reporting what a depleted nervous system has normalized. Name the pattern first. Then decide if it’s actually working — or if it just has a long enough track record to feel like identity. THE MATURITY SHIFT Immature leaders think: "I’ll rest when the work is done." Mature leaders think: "The work is never done. Recovery is the architecture that makes the work sustainable." Immature leaders think: "Protecting my recovery is selfish. My institution needs me." Mature leaders think: "Depleting myself is not sacrifice. It’s a slow withdrawal from the only account my institution can draw from." Immature leaders think: "I’ve made it this far running on empty. It must be working." Mature leaders think: "I’ve never seen what I’d produce at full capacity. That is the only performance gap worth closing this summer." The five wishes of the dying do not include: I wish I had given more to the institution. They include — even from people who loved their work — I wish I had worked less. That is not a data point about dedication. It is a data point about a finish line that was never defined. Here is the uncomfortable truth that nobody puts in the superintendent search profile or the presidential job description: The condition of the leader is the ceiling of the institution. Not the strategic plan. Not the cabinet. Not the board relationship. The condition of the person doing the leading sets the upper limit on everything the institution is capable of producing. And right now, in late June, that ceiling is set by a year’s worth of unaddressed depletion. Which means this summer is not a break from the work of leadership. It is the most important leadership work of the year. Your turn: Complete this sentence in the comments — one honest answer, no performance required: “The last time I genuinely disconnected from work was ____________, and what I remember about it is ____________.” That answer is your diagnostic. And if you can’t fill in the first blank, that’s the most important data point you’ve collected all year. Save this issue before your first day back in August. The four moves above are the pre-season architecture that determines what kind of leader walks into that first cabinet meeting. THE BURNOUT FORCE · KEYNOTE + BOOK Summer and fall campus tour dates are booking now. The Burnout Force keynote was not built as a wellness presentation. It was built as a performance architecture conversation — for educational leadership teams who are done treating institutional depletion with individual wellness language that evaporates the moment the retreat ends. What makes it different from every burnout conversation your cabinet has had: it doesn’t locate the problem in your people. It locates it in three structural forces — Meaning Erosion, Agency Compression, and Isolation Normalization — that accumulate silently in high-performing systems and reduce collective capacity the way a slow leak reduces tire pressure. You can still drive. You just can’t get where you’re going at the speed the road requires. It gives your entire cabinet a shared language for what they’ve each been experiencing separately. Because the Burnout Force is not an individual phenomenon. It requires a collective diagnosis before it yields to a collective intervention. From 987 leadership teams across 43 states: 3× performance improvement. 29% higher engagement. 27% better organizational outcomes. Zero burnout increase. That last number is the only proof of concept that matters. One requirement: the full cabinet in the room. A partial diagnosis is not a diagnosis. Summer planning season is the window. Most institutions that book The Burnout Force do it in June and July for fall delivery — when the cabinet is together, the year is fresh, and the depletion that built quietly all spring finally has a name and a path. The question is not whether the Burnout Force is operating on your cabinet right now. The question is whether you’re going to name it before it names itself in an exit interview. Book the keynote: higherperformancegroup.com/burnout-force Get the book: higherperformancegroup.com/bookstore Schedule a conversation: https://calendly.com/higherperformance/30minutecoffee IF THIS LANDED — PASS IT FORWARD → Repost with your answer to this: What’s the one thing on your calendar right now that you keep telling yourself you’ll finally get to this summer — that you said the same thing about last summer? Name it. Other leaders need to know they’re not the only ones watching the finish line move. → Tag a superintendent or president you’ve watched carry an entire year without once saying what it cost them. They deserve to see this before July. → Comment with one word for how you actually feel right now, in late June, at the end of this year. Not the word you’d use in a board report. The real one. The more educational leaders who move from Indefinite Sacrifice to intentional recovery architecture, the better the institutions they lead become — and the better the people doing the leading survive the work they were made for.  Follow DR. JOE HILL and Higher Performance Group for weekly Team Intelligence insights.
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