Higher Performance Insights | DISRUPTING THE PIPELINE

December 10, 2025
higher performance insights

Builder Insights from December's Peer-to-Peer Roundtable


2.9 million students walked away from traditional education in the last decade.


Not because they hate learning. Because they discovered something educational leaders are just now admitting to each other in private Zoom rooms.


Last Wednesday, a college president stood up (metaphorically—we were on Zoom, but you could feel him standing) and said something that made every superintendent in the room physically lean forward:


"We have become habituated to viewing educational leadership through filters—analogous to social media platforms where individuals present curated identities disconnected from reality. Trinity Valley was profoundly guilty of this pattern—appearing to external audiences as an institution meeting mission while internally delivering bare minimum performance."


Jason Morrison, Ed. D., President of Trinity Valley Community College in Texas, just named the thing everyone in educational leadership feels but nobody says out loud.


Welcome to the Snapchat Filter Effect. Your institution looks great in the photos. The reality? That's a different story.

And here's why this matters right now, today, in December 2025:


1.7 million students lost in higher education since 2014. 1.2 million departed K-12 since 2019. Combined, that's roughly the population of New Mexico—students who didn't disappear, they just opted for educational providers who weren't performing behind a filter.


The market already delivered its verdict. The only question is whether educational leaders will respond with the courage this moment demands—or keep adjusting the filter settings while enrollment evaporates.


Comment "FILTER" if this describes your institution right now. (I'll go first in comments. Yes, I've been guilty of this too.)



Builder Insights from December's Peer-to-Peer Roundtable


2.9 million students walked away from traditional education in the last decade.


Not because they hate learning. Because they discovered something educational leaders are just now admitting to each other in private Zoom rooms.


Last Wednesday, a college president stood up (metaphorically—we were on Zoom, but you could feel him standing) and said something that made every superintendent in the room physically lean forward:


"We have become habituated to viewing educational leadership through filters—analogous to social media platforms where individuals present curated identities disconnected from reality. Trinity Valley was profoundly guilty of this pattern—appearing to external audiences as an institution meeting mission while internally delivering bare minimum performance."

Jason Morrison, Ed. D., President of Trinity Valley Community College in Texas, just named the thing everyone in educational leadership feels but nobody says out loud.


Welcome to the Snapchat Filter Effect. Your institution looks great in the photos. The reality? That's a different story.

And here's why this matters right now, today, in December 2025:


1.7 million students lost in higher education since 2014. 1.2 million departed K-12 since 2019. Combined, that's roughly the population of New Mexico—students who didn't disappear, they just opted for educational providers who weren't performing behind a filter.


The market already delivered its verdict. The only question is whether educational leaders will respond with the courage this moment demands—or keep adjusting the filter settings while enrollment evaporates.


Comment "FILTER" if this describes your institution right now. (I'll go first in comments. Yes, I've been guilty of this too.)


Peer-2-Peer December Cohort


THE DIAGNOSIS: WHY SMART LEADERS BUILD STUPID SYSTEMS


Let's talk about this like adults who've survived multiple accreditation cycles, at least one superintendent search that somehow took longer than an actual presidential election, and that January board meeting where someone said something that made everyone wonder if they'd accidentally joined a different organization.


Here's what December looks like for educational leaders right now:


Your calendar is suffocating. Your inbox has emails from three months ago you'll never read.


You're managing semester-end chaos while simultaneously planning for spring enrollment, navigating board politics, addressing personnel issues that should've been handled in October, and pretending the budget projections for next year don't terrify you.


And somewhere in that chaos, you're supposed to be "transformational."


But here's the uncomfortable truth nobody wants to acknowledge:


Most of us have been optimizing for optics, not outcomes.


We've professionalized educational leadership so thoroughly that we've accidentally made it functionally impossible to tell the truth about how our systems actually perform.


I know the loneliness of being the only person who sees this pattern. Of wondering if you're the problem because surely—SURELY—leadership teams at other districts/institutions don't operate like a group project where everyone's doing their part but nobody's read anyone else's sections.


You're not crazy. Your team isn't incompetent.


You've just been optimizing the wrong variable while the world outside your conference room keeps moving.


(This is actually why research across 987 leadership teams reveals that 60% of organizations operate at barely half their potential capacity despite having individually brilliant team members. We keep adding talent to broken systems, which means we're just scaling dysfunction. But I'm getting ahead of myself.)


THE INTERFERENCE AUDIT: A FORMULA THAT EXPLAINS YOUR ENTIRE DECEMBER


During Wednesday's Peer-to-Peer Leadership Roundtable, I dropped a formula that made everyone stop nodding politely and start taking screenshots.


Because it explained why their last three strategic initiatives died:


P = p - I


Performance = Potential - Interference


Here's what it means:


Performance (P): The non-negotiable outcomes your career depends on. Enrollment. Graduation rates. Student success. Board satisfaction. The stuff that determines whether you still have this job in 18 months.


Potential (p): The aggregate talent, resources, and expertise within your organization. You've got brilliant people. You've got programs that could be excellent. On paper, you should be crushing it.


Interference (I): The systemic obstacles preventing potential from translating into performance. Legacy processes consuming disproportionate time. Cultural norms inhibiting accountability. The "this is how we've always done it" crowd showing up to every meeting to protect status quo.


Here's what you're doing wrong: Performance drops, you hire more people. Still underperforming? Add more programs. Still stuck? Expand infrastructure.


You're adding capacity to dysfunction, which means you're just scaling the thing that's already broken.


Mike Johnson, Superintendent of Eau Claire Area School District in Wisconsin, said it perfectly:


"The factor that most significantly impacts our performance is interference—legacy patterns embedded in phrases like 'this is how we've always operated.' When I assumed this role in 2020, our literacy performance was unacceptable. We had to acknowledge that reality without equivocation."

The temptation when confronting performance gaps is to add resources—more personnel, more programs. However, given our enrollment trajectory, that approach is financially unsustainable. Our imperative is systemic redesign first, then strategic talent deployment aligned to that redesigned system."


Translation: Adding talent to a broken system doesn't fix the system. It just gives you more talented people operating inside dysfunction.


💡 "Adding talent to a broken system doesn't fix the system. It just gives you more talented people operating inside dysfunction."


(This is why your last three strategic initiatives died somewhere between the VP of Finance and the VP of Academic Affairs. You added capacity. You didn't address interference.)


THE 7,000 RPM QUESTION: DO YOU ACTUALLY KNOW YOUR SYSTEM'S LIMITS?


Dr. Nathan S. Schilling, CSBO, Superintendent of Lansing School District 158 in Illinois, introduced an analogy that made every leader in the room immediately screenshot the Zoom and text it to their cabinet:


He referenced the film Ford v Ferrari—specifically the scene where the driver receives authorization to push the vehicle to 7,000 RPM, a threshold that risks catastrophic failure if the system can't sustain it.


"As organizational leaders, we bear responsibility for equivalent understanding of our institutional systems. We must know our organizations with sufficient depth to identify optimal performance thresholds—pushing hard enough to maximize outcomes, but not so aggressively that we damage the system's capacity for sustained excellence."

Here's the leadership gut-check:


Do you know your institution well enough to push it to 7,000 RPM without breaking it?


Most leaders don't.


We push harder when enrollment drops. We add initiatives when boards get nervous. We demand more when community perception shifts.


But we rarely ask: Can this system sustain this level of performance? Or am I about to blow the engine?


Nathan's honest admission: "Unfortunately, we are experiencing significant personnel challenges this year—a pattern my Illinois colleagues report as well. The human capital dimension—recruitment, retention, development, support—demands substantial leadership attention currently. My focus is sustaining our district's operational performance at that optimal threshold while navigating unprecedented personnel complexity."


This is the reality December 2025 brings:


  • You've got demographic decline eating your enrollment projections
  • You've got personnel challenges unlike anything pre-pandemic
  • You've got boards asking uncomfortable questions about efficiency
  • You've got communities wondering why education feels increasingly disconnected from their kids' actual needs


And you're supposed to lead transformation while keeping the engine from exploding.


The bar for "better" is underground.


THE FRAMEWORK: THREE LEADER ARCHETYPES SABOTAGING YOUR TRANSFORMATION


During the roundtable, I introduced a framework that helped leaders diagnose not just their systems, but their teams.


Because here's the uncomfortable reality:


You don't just have dysfunction in your processes. You have dysfunction in your people.


Think about two axes: Ambition and Idealism.


You've got leaders who want to climb (high ambition). You've got leaders who dream about mission (high idealism).


The magic happens when you find leaders who operate with both—high ambition married to high idealism, focused on building what students need.


But most of your team? They fall into three other categories:


1. THE COASTERS


Low Ambition, Low Idealism


These are the folks with 30+ years in, sitting on every committee, collecting a solid paycheck, and sleeping better than you do.

They resist by doing basically nothing. They're in your boat, but they're not rowing. And honestly? They're comfortable with that.


2. THE CLIMBERS


High Ambition, Low Idealism


Good people. Smart people. But they're optimizing the wrong metrics.


They'll move mountains to hit their KPIs, but they're bothered by the messy, complex, human reality of education. They want spreadsheets that make sense.


Students? Students don't make sense.


So they resist by demanding more data, more analysis, more proof—anything to avoid the discomfort of acknowledging that you can't always measure what matters most.


3. THE DREAMERS


Low Ambition, High Idealism


These folks have read every leadership book under the sun. Seven Habits. Five Dysfunctions. The One Thing.


They've got beautiful visions. Zero execution.


They resist by studying everything to death. In Texas, we call these "Big Hat, No Cattle" leaders. Lots of talk. No cows.


Then you've got the BUILDERS.


High Ambition, High Idealism


These are your people. The ones willing to dismantle what doesn't work and construct what does.


The ones who understand that moral ambition isn't optional—it's the fuel that keeps you fighting when everything feels impossible.


Here's the leadership question you need to answer this week:


How much of your energy is spent managing Coasters, redirecting Climbers, and grounding Dreamers—versus empowering Builders?


Because if you're spending 60% of your time managing the first three categories, you don't have an execution problem.

You have a talent allocation problem.


And that's fixable.


💡 "You don't have time to fix everybody. You have time to build with the Builders and create systems that make Coasting uncomfortable."


YOUR TURN: CALCULATE YOUR COASTER TAX


Quick math:


  • Number of Coasters on your team: _____
  • Average salary: _____
  • Percentage of time spent managing their dysfunction: _____%
  • Hours per week: _____ × 42 weeks = _____ hours annually


That number you just calculated? That's not a personnel budget line. That's leadership energy stolen from Builders and students.


Multiply by your hourly rate. That's your annual Coaster Tax.


Now ask: What could you build if that energy went to Builders instead?


Drop your number in comments (round to nearest thousand—nobody needs exact figures, we need honesty).


THE CASE STUDY: HOW ONE PRESIDENT REMOVED THE FILTER (AND WHAT HAPPENED NEXT)


Jason Morrison walked into Trinity Valley Community College in Texas with a clear-eyed diagnosis:


His institution was operating under what he calls "the Bare Minimum Culture."


Texas had structured community college funding around contact hours—meaning you got paid for enrollment, not completion.


So guess what Trinity Valley optimized for? Butts in seats. Didn't matter if students graduated. Didn't matter if they learned.


Just... show up long enough to generate funding.


Then Texas shifted to performance-based funding tied to completion.


Suddenly, bare minimum wasn't sustainable. It was existential.


Here's what Jason did in January of Year 2—not Year 5 after building relational capital, but Year 2 when most leaders are still smiling pretty and listening carefully:


He stood on stage at convocation and said this:


"I need to apologize. Previous leadership failed you by establishing and tolerating a culture where minimal effort was deemed acceptable. That failure belonged to leadership, not to the dedicated professionals working within a dysfunctional system. This will not be our identity moving forward."

Then he did something most consultants would tell you is career suicide:


He blew everything up.


Not incrementally. Not through a carefully phased change management process with stakeholder input sessions and listening tours.


He established new cultural standards publicly and unequivocally.


He called it the "Championship Mindset"—leveraging the college's athletic success as a cultural metaphor. Not mandates. Not requirements. Expectations.


And then he invited the community to define what those expectations meant operationally.


The result?


The high-capacity professionals—the people buried in advising offices and financial aid departments who'd been doing excellent work in obscurity—they lit up.


Because someone finally said out loud what they'd been thinking for years: This isn't good enough, and we're going to fix it.


The bare minimalists? Some left. Some adapted. Some are still there, but they're no longer setting the cultural tone because the Builders now outnumber them.


Here's the leadership principle:


Culture change requires both clarity and co-creation. Leaders must establish non-negotiable standards while creating space for the organization to define how those standards manifest operationally.


Jason didn't tell people how to build a championship mindset. He told them we will have a championship mindset. Then he let his Builders define what that meant in their contexts.


Revolutionary? No. Obvious? Yes. Common? Based on conversations with 987 leadership teams—absolutely not.


THE TALENT QUESTION: SHOULD YOU EVEN TRY TO CONVERT COASTERS?


Amy Diaz, EdD, President of GateWay Community College in Phoenix (Maricopa system), asked the question that made every leader in the Zoom uncomfortably shift in their chairs:


"Should I invest substantial leadership energy attempting to convert coasters into builders? I question whether such transformation is achievable in most cases. Perhaps a coaster can become marginally less passive, but fundamental identity transformation from coaster to builder may be unrealistic."

My preferred strategy focuses on hiring practices that identify and attract builders from the outset—individuals whose values, work ethic, and orientation toward innovation already align with our institutional culture."


Translation: Stop trying to fix people. Start hiring the right people.


Now, some of you just got really uncomfortable. Because this feels harsh. It feels like giving up on people.


But here's the data:


@Wade Stanford, Superintendent of Westwood ISD in Texas, connected this directly to student outcomes:


"Leadership energy consumed managing adult dysfunction is energy unavailable for student-focused work. And community perception? External stakeholders experience our institutions through these individuals. We inherit the reputation associated with their performance patterns—and community perception becomes institutional reality regardless of broader excellence."


The uncomfortable truth: Your Coasters are costing you more than salary. They're costing you reputation. They're costing you community trust. And they're costing students the leadership attention they deserve.


So here's the strategic question:


What if you stopped investing energy trying to convert Coasters and instead redirected that energy toward:


  • Hiring practices that identify Builders from the start?
  • Professional development that multiplies Builder capacity?
  • Systems that make it harder for Coasters to hide and easier for Builders to thrive?


Amy's right. Your hiring process is probably too sterile. Twenty-minute finalist interviews can't distinguish between people who interview well and people who perform well.


You need performance tasks. You need operational context. You need to assess entrepreneurial mindset, builder orientation, and resilience explicitly—not just credentials and interview polish.


Because here's the reality December 2025 demands:


You don't have time to fix everybody. You have time to build with the Builders and create systems that make Coasting uncomfortable.


THE PARADOX OF EXCELLENCE: WHEN HIGH PERFORMANCE BECOMES THE ENEMY OF GROWTH


Stacey Boyd, Superintendent of GateWay Community College Charter High Schools (operating campuses embedded in actual colleges), introduced a tension most leadership literature ignores:


What do you do when you're already excellent?


His schools: 100% graduation rate. 100% college-going rate. A-rated performance. Students graduating from high school with associate degrees and millions in scholarships.


By every conventional metric? Crushing it.


So here's her question:


"How do you pursue continuous improvement when the organization perceives itself as already excellent? More pointedly: Do I function as superintendent to facilitate growth—or do I represent interference preventing an already-excellent system from maintaining its performance?"

This is the question that leaders of high-performing institutions never publicly ask because it sounds like hubris.


But it's the most important question for sustainable excellence:


How do you move from A to A+ when your team thinks A is the ceiling?


Gordon Amerson Ed.D. (Superintendent, Alvord Unified, California, and our roundtable moderator) synthesized it perfectly:


"Excellence is not a destination but a trajectory. Pursuit of excellence remains constant regardless of current performance level—whether you are far from excellence or operating at its current threshold."

High performance creates organizational conditions that inhibit continued improvement—confidence morphs into complacency, success validates existing practice, critique feels like ingratitude."


The leadership principle: Leaders of excellent organizations must cultivate perpetual productive dissatisfaction—appreciation for current accomplishment coupled with relentless pursuit of unrealized potential.


If you're already performing at A-level, the question isn't "are we good enough?"


The question is: "What does A+ look like, and are we pursuing it with the same intensity we used to reach A?"


Because here's the reality:


The market doesn't care that you're excellent by yesterday's standards. The market cares whether you're relevant to today's students.


And today's students? They have options your A-level performance didn't prepare for.


THE ECOSYSTEM PLAY: WHEN COMPETITORS BECOME COLLABORATORS


Here's where the roundtable shifted from diagnosis to disruption.


Dr. Matthew Flippen, President of Gracelyn University, described a model that should be obvious but somehow isn't:


The Para-Professional Pipeline


The problem: 300,000-600,000 teacher shortage nationwide, disproportionately impacting vulnerable students.


The resource: 1.2 million teacher assistants and para-professionals working in schools right now—people who demonstrably care about education (you don't work for $8-$12/hour unless you love kids), many of whom want teaching credentials but face insurmountable barriers.


Single parents. Economically vulnerable. Can't access traditional pathways requiring full-time enrollment and unaffordable tuition.


Matthew's solution: Can we design a pathway for a single mother earning $12/hour who can invest $100 monthly in education?

The math: $100/month = $44/credit hour.


The results after five years:


  • Full accreditation
  • 100% placement rate (students upskilling in existing positions)
  • 92% retention rate
  • 1,000+ students enrolled
  • Projected growth: 1,000-2,000 annually


Here's why this matters:


The moment Matthew finished explaining his model, superintendents started connecting dots:


Gordon Amerson immediately saw the "Round-Trip Ticket" strategy:


"Districts possess vested interest in reducing cost burdens for employees pursuing certification because we derive enormous benefit from placing fully-certified teachers who already know our students, culture, and community."

If you graduate from Alvord Unified, matriculate through our partner community college, we can employ you. As you pursue continued education, we supplement tuition costs because your professional growth directly benefits our organization and students."


Jason Morrison (Trinity Valley) reported they'd already launched this:


"This fall we launched our Bachelor of Applied Science in Early Childhood Education specifically targeting para-professionals. Many districts now fund tuition for their para-professionals. We enrolled 40 students; approximately 25% were already employed in regional school districts."

Do you see what just happened?


Three leaders—two superintendents and one college president—discovered a systemic solution to a shared problem by thinking as an ecosystem instead of as isolated institutions.


Nobody competed for market share. Nobody protected territorial boundaries. Nobody worried about enrollment cannibalization.


They asked: What do students and communities need that none of us can build alone—but together we could create?


That's the shift.


💡 "The most effective pathways eliminate artificial institutional boundaries that create friction in student progression."


THE APPLICATION: WHAT TO DO BEFORE YOUR NEXT CABINET MEETING


Alright. Enough diagnosis. Let's talk about Monday morning.


STEP 1: THE INTERFERENCE AUDIT (30 MINUTES)


Grab a whiteboard. Draw three columns:


  1. POTENTIAL – List your organization's actual capacity (talent, resources, programs, community support)
  2. PERFORMANCE – List your non-negotiable outcomes (the metrics your career depends on)
  3. INTERFERENCE – List everything preventing Column 1 from producing Column 2


Be brutally honest in Column 3:


  • Legacy processes consuming disproportionate time
  • Cultural norms inhibiting accountability
  • Structural misalignments between strategy and resources
  • Talent management systems that don't actually identify Builders
  • Meeting cultures that prioritize optics over outcomes


he strategic question: If you invested the next six months eliminating interference instead of adding potential, what would change?


STEP 2: THE TEAM INTELLIGENCE DIAGNOSTIC (15 MINUTES)


Map your leadership team:


  • Coasters (Low ambition, low idealism) – Who's comfortable with status quo?
  • Climbers (High ambition, low idealism) – Who optimizes wrong metrics?
  • Dreamers (High idealism, low ambition) – Who studies instead of executes?
  • Builders (High ambition, high idealism) – Who dismantles and constructs?


Now calculate: What percentage of your leadership energy goes to managing the first three categories versus empowering the fourth?


If it's more than 40% managing/redirecting/grounding, you have a talent allocation problem, not an execution problem.


STEP 3: THE ECOSYSTEM QUESTION (THIS IS THE UNCOMFORTABLE ONE)


Ask yourself:


"If I stopped optimizing my institution's enrollment and started optimizing my region's student success, what partnerships would I pursue? What territorial boundaries would I transcend? What 'competitors' would become collaborators?"

Then ask the follow-up:


"What's preventing me from making those calls this week?"


If the answer is "because we compete for the same students," you're optimizing for institutional preservation, not student success.


If the answer is "because our systems don't align," that's fixable. Make the call anyway.


If the answer is "because I don't know where to start," start by forwarding this newsletter to one leader in a different sector and saying: "Let's have coffee. I think we're solving the same problems in isolation."


OBJECTION HANDLING


"But we don't have time for this meta-conversation."


You just spent the last three months managing Coasters, redirecting Climbers, and grounding Dreamers while your Builders waited for permission to build.


You don't have time NOT to do this.


Also, this isn't meta. This is the actual work. The strategic planning you keep meeting about? That's the distraction.

The real work is building a team that can think together efficiently enough to actually execute the strategy you keep strategizing about.


You're not too busy to fix this. You're too busy BECAUSE of this.


"My team won't go for it."


Your team is currently "going for" individualized development that produces isolated competence while your actual challenges require collective capacity.


They're already bought into something—it's just not working.


The bar is on the floor. You're not asking them to do something dramatically different. You're asking them to stop doing something that's provably ineffective.


And while you're hesitating, enrollment decisions are being made by families who won't wait for your cabinet to align,

competitive institutions are moving faster, and your best teachers/faculty are wondering if leadership will ever actually lead.


THE MATURITY SHIFT: FROM FILTERS TO FOUNDATIONS


Immature leaders think: "We need better marketing to fix our enrollment problem." Mature leaders think: "We need to remove the Snapchat filter and address the systemic dysfunction our marketing is currently hiding."


Immature leaders optimize for: Looking good in accreditation reports. Mature leaders optimize for: Actually being good in ways students and communities experience daily.


Immature leaders believe: Adding capacity solves performance gaps. Mature leaders know: Adding capacity to dysfunction scales dysfunction—you must address interference first.


Immature leaders ask: "How do we compete better?" Mature leaders ask: "How do we collaborate to build what students need that none of us can create alone?"


Immature leaders defend: Institutional structures we inherited. Mature leaders build: Pathways students and communities require, even if it disrupts what we've always done.


The difference is the difference between defending and building.


One protects the past. One creates the future.


Students have already voted with their feet. 2.9 million of them walked away from traditional educational institutions in the last decade.


The only question remaining: Will you remove the filter and build what they actually need—or keep adjusting the lighting until the last student walks out?


YOUR TURN: THE QUESTION YOU CAN'T AVOID


Here's what I want you to do right now—before you close this newsletter and move to the next thing suffocating your inbox:

Answer this honestly:


"If a consultant observed your institution for one week—not your marketing materials, not your strategic plan, but your actual daily operations—what would disturb them most about the gap between what you project and what you produce?"

Be specific. Be vulnerable. Your honesty gives other leaders permission to name their own dysfunction.


I'll go first in comments. (And yes, my consultant WAS disturbed. That's how I know this framework works.)


Comment "FILTER" if the Snapchat Filter Effect describes your institution right now.


Tag a cabinet member who needs permission to name the dysfunction everyone knows exists but nobody discusses. Tell them specifically why you're tagging them.


Screenshot the Interference Audit formula (P = p - I) and text it to your CFO with just this message: "Tuesday's agenda just changed."


FOUND VALUE IN THIS? HERE'S HOW TO MULTIPLY IT:


Repost this with your Coaster Tax calculation or your honest answer to the consultant question. Tag DR. JOE HILL so I can see your assessment.


Tag a superintendent if you're higher ed, or tag a president if you're K-12 and propose coffee. Ecosystem thinking starts with one conversation across sectors.


Forward this to your cabinet with the subject line: "We need to talk about interference." Then actually talk about it.


The more leaders who shift from defending institutions to building what students need, the better our educational systems become.


Follow DR. JOE HILL and Higher Performance Group for weekly Team Intelligence insights that turn roundtable conversations into Monday morning resources.


WANT THE SCIENCE BEHIND THIS?


Everything in this newsletter is grounded in research across 987 leadership teams.


The data is clear: 60% of organizations operate at barely half their potential capacity despite having individually brilliant team members.


The gap? It's not talent. It's Team Intelligence—the operating system that transforms individual brilliance into breakthrough collective performance.


Download the full Team Intelligence Whitepaper to see:


  • The Three-Intelligence Framework (IQ × EQ × PQ = TQ)
  • Why teams with balanced cognitive representation outperform homogeneous teams by 40% in problem resolution
  • Case studies from Sourcewell Cooperative ($13B in cooperative purchasing) and Gateway Community College (#1 in Arizona)
  • The five cognitive approaches essential for breakthrough performance
  • Implementation protocols you can deploy immediately


Get the whitepaper here: https://www.higherperformancegroup.com/team-intelligence-assessment

It's free. It's research-backed. And it might explain why your last three strategic initiatives died between the VP of Finance and the VP of Academic Affairs.


GET THE WHITEPAPER HERE


NEXT ISSUE: "THE ROUND-TRIP TICKET: WHY YOUR BEST TALENT PIPELINE IS WEARING A LANYARD AND MAKING $12/HOUR"


We'll explore why workforce development strategies that start with recruitment campaigns are like trying to find your soulmate on dating apps when your best match is already in your contacts—you just haven't called them yet because they're in the "para-professional" folder instead of "potential leaders."


Spoiler: The teacher shortage isn't a talent problem. It's a barrier problem. And you have way more power to remove those barriers than whoever designed your hiring process wants you to believe.


(Hint: It involves thinking like Matthew Flippen, acting like Gordon Amerson, and having the courage Jason Morrison demonstrated in January of Year 2—when most leaders are still smiling pretty and listening carefully.)


P.S. – ABOUT THAT ROUNDTABLE...


If you're thinking "I need to be in conversations like this with peers who are actually building, not just defending," here's your invitation:


Next Peer-to-Peer Leadership Roundtable: February 4, 2026 | 10:30-11:30 AM CST


REGISTER HERE: https://us06web.zoom.us/webinar/register/9417613317373/WN_qkTP4lWNTfSycggS_ZFKnw#/registration

Who should attend: Superintendents and College/University Presidents who are tired of competing and ready to collaborate. Public and private sectors both welcome.


The only requirement: demonstrated commitment to building what students need, not defending what institutions want.

See you in February—or in the comments below.


Keep your dukes up.

— Joe


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But before I get to that — you need to understand why this conversation is the most important one your cabinet hasn't had yet. ──────────────────────────────────────── THE NUMBERS NOBODY IS PUTTING ON THE AGENDA Let me give you the data the way adults who've survived multiple accreditation cycles deserve to hear it. 📊 60% of K-12 educators are experiencing burnout right now (RAND, 2024 — survey of nearly 1,500 teachers) 📊 64% of higher education faculty report the same (HMN Survey) 📊 2× more likely than comparable working adults to experience job stress 📊 40% more likely to experience anxiety symptoms than healthcare workers That last one is worth sitting with. Education has found a way to generate more occupational distress than a profession that deals with life and death daily. 2 out of 3 superintendents report at least considerable stress in their role. Not the teachers. Not the staff. The superintendents. — 2025 AASA American Superintendent Study Here's what doesn't show up in those statistics: the 2026 AASA National Conference featured four national Superintendent of the Year finalists publishing a joint piece about what they called 'the loneliest seat in the room.' Not because they lack strong teams or supportive boards. Because the loneliness is not about lack of support — it's about owning the decisions that affect students, staff, and families. And almost no one had told them that was a structural problem with a structural solution. From 987 leadership teams across 43 states: the average cabinet operates at 58% of its collective capacity. Not because the people are wrong. Because three forces are burning the capacity out from underneath the team — and nobody put them on the agenda. ( THE TEAM INSTITUTE was built for exactly this. Not to make your individual leaders better — but to restore the collective architecture the Burnout Force has been quietly dismantling. 8 months. Full cabinet. Real transformation. More on that below.) ──────────────────────────────────────── THE THREE FORCES The TQ framework — Team Intelligence, expressed as TQ = IQ × EQ × PQ — gives us the diagnostic language for what's actually happening. Individual IQ is rarely the problem. Educational leaders are among the most credentialed, mission-driven professionals in any sector. The problem is that three forces are systematically reducing the EQ and PQ dimensions of the equation toward zero. And when any dimension approaches zero, the whole equation collapses — regardless of how capable the individuals are. FORCE 1 · MEANING EROSION Your people came into this work for a reason. That reason — for most of them — had nothing to do with compliance cycles, reporting requirements, or the fourteen initiatives currently running simultaneously on the strategic plan. Meaning erosion is what happens when the operational load so thoroughly dominates the calendar that people lose the thread between what they're doing on Tuesday and why they got into this work in the first place. It doesn't announce itself. It arrives slowly. The cabinet member who used to bring ideas starts arriving with status reports. The VP who once challenged your thinking starts nodding earlier. The leader who drove forty-five minutes to talk about the future of the institution now drives forty-five minutes to sit in a compliance review. Meaning erosion isn't cynicism. It's grief. The slow grief of someone who still cares deeply but can no longer see the thread between their effort and their purpose. Cabinets with high meaning erosion show a predictable pattern: individual productivity stays relatively stable while collective creativity collapses. People keep showing up. They stop generating. TQ IMPLICATION → Meaning erosion attacks PQ first — Perceptual Intelligence, the capacity to accurately read what's actually happening in the room. When people lose the connection to purpose, they start managing their own fatigue rather than attending to the system. FORCE 2 · AGENCY COMPRESSION This is the quiet killer. And it is the force most directly connected to leader behavior — which makes it the most uncomfortable to sit with. Agency compression is what happens when the people around you — people hired for their judgment — begin to notice that their judgment doesn't actually change outcomes. The decision will be made the way it will be made. The initiative will proceed the way it will proceed. Their input is invited but not consequential. Most educational leaders don't intentionally compress the agency of their teams. They do it while believing they are being collaborative. The tell is in the questions. When a leader asks for input after the frame of the decision has already been set, they are performing inclusion rather than practicing it. Your cabinet can tell the difference between being consulted and being briefed. They're just too professional to say so out loud. In cabinets with high agency compression, our research shows a 34% reduction in the quality of problem-solving that happens without the leader present. The team becomes dependent on the top of the org chart — not because they lack capability, but because the system has trained them that their capability doesn't move the needle. TQ IMPLICATION → Agency compression crushes EQ. When people don't believe their voice changes outcomes, they stop bringing their full emotional and communicative intelligence into the room. They bring their role instead. FORCE 3 · ISOLATION NORMALIZATION Of the three forces, this is the one the field talks about least — and that costs the most. Isolation normalization is the process by which being deeply alone at the top of a complex organization becomes accepted as simply part of the job. Leaders stop expecting to be truly known inside the work. Superintendents stop expecting their peers to understand the specific weight of the seat. Presidents stop expecting anyone in the cabinet to see the whole picture alongside them. AASA's 2026 National Superintendent of the Year finalists put it plainly: the superintendency can feel like the loneliest seat in the room — not because of lack of support, but because ultimate accountability rests on one set of shoulders. And for most leaders, that sentence produces one thought: "Yes. Exactly. And I've never said that out loud." The longer the isolation persists, the more the leader unconsciously organizes the cabinet around managing it — keeping conversations at the level of information rather than truth, running meetings that produce clarity on what rather than clarity on why, protecting the room from the full weight of the challenges so the room doesn't have to feel what the leader feels. Which means the room never gets to help carry what the leader is carrying. The loneliness at the top is not a personality trait. It is a structural outcome — and it has a structural solution. TQ IMPLICATION → Isolation normalization is the full collapse of all three dimensions. When the leader is isolated, the IQ of the collective system is limited to the leader's individual IQ. The multiplication stops. The team functions as a reporting structure rather than a thinking system. ──────────────────────────────────────── THREE MOVES. THIS WEEK. Here's what to do Monday morning — and I want to be honest that these are not dramatic interventions. They're pretty basic. Each one takes less than 30 minutes. What they produce is data — specific, honest data about which force is most active in your system right now. That data is worth more than another framework. MOVE 1 · The Meaning Audit (20 minutes) Before any agenda items in your next cabinet meeting, ask this: 'What's one moment from the last 90 days where you felt genuinely connected to why this work matters?' Don't answer first. Give the room 90 seconds of silence before anyone speaks. Count the answers. Then count the people who struggled to find one. If more than two people in a cabinet of six or more search without finding — what does that tell you about the quality of generative work this team is capable of right now? Not theoretically. In the next 90 days. (That's your meaning erosion index. No formula required.) MOVE 2 · The Agency Map (30 minutes) List the last ten significant decisions your cabinet made together. For each one, ask honestly: Did the input of the cabinet change the outcome — or did it inform a decision that was already directionally set? This is not a judgment. It's a diagnostic. Then identify one decision in the next 60 days where you could genuinely hand the frame — not just the execution — to the cabinet. Not the easy one. A real one. What would it mean for the energy in that room if your cabinet realized their judgment was actually at stake? MOVE 3 · Name One True Thing (10 minutes — but it costs something) ] The research on isolation normalization points to one consistently effective interruption: a single act of appropriate leader vulnerability, shared at the right moment with the right person. Not a complaint. Not a crisis disclosure. Something honest. 'I've been carrying this one alone and I shouldn't have been.' 'I didn't know how to bring this into the room, and I want to figure out how to do that differently.' When the leader names the weight, the cabinet is allowed to help carry it. That's not a wellness statement. That's a collective architecture shift. Two Objections, Handled "We don't have burnout — my team seems fine." Fine is the most expensive word in educational leadership. Fine is what high-performing professionals say when they've normalized depletion. Fine is the answer your cabinet gives before the third person in two years takes a medical leave. The Burnout Force doesn't announce itself. It accumulates. By the time it's visible, you're already 18 months past the intervention window. "This feels too soft for a cabinet development conversation." Collective capacity is a performance variable, not a wellness variable. A cabinet operating at 54% instead of 81% is a gap measurable in initiative outcomes, decision quality, and staff retention. If the gap in your team's collective performance costs you what the research suggests — what does waiting another 12 months actually cost the institution? ──────────────────────────────────────── THE MATURITY SHIFT Immature leaders think: "My people are resilient. They'll push through." Mature leaders think: "Resilience is not infinite. The system I build determines how much I draw down versus replenish." Immature leaders treat burnout as an individual recovery problem — someone needs rest, a mental health day, a sabbatical. Mature leaders treat it as a collective architecture problem — the system needs structural correction, not a revised wellness benefit. Immature leaders see the Burnout Force as something that happens to people who can't handle the pressure. Mature leaders see it as the predictable output of a system never designed to protect collective capacity — and take responsibility for redesigning it. The 987 leadership teams in our research who moved from 60% to 90%+ capacity didn't get there by becoming more resilient. They got there by removing the forces consuming their capacity faster than it could regenerate. Which of the three forces — meaning erosion, agency compression, isolation normalization — is most active in your cabinet right now? Name it in the comments. Because there's a superintendent or president reading this who needs to know they're not the only one carrying this. Tag a leader you've watched absorb too much alone. They deserve to know you noticed. ──────────────────────────────────────── THE BURNOUT FORCE CAMPUS TOUR IS LIVE I started the tour this week. The Burnout Force keynote workshop is not a wellness event. It is not a motivational talk about resilience. It is a 90-minute diagnostic intervention for full leadership cabinets — superintendents, presidents, and their senior teams — designed to do three things in a single session: FIRST: Assess which of the three forces is most active in your system using the HPG Team Intelligence diagnostic. Not a survey you file and forget — a real-time collective assessment your cabinet completes together. SECOND: Name the specific structural conditions producing each force. Your cabinet will leave knowing what to address and why — not with a wellness action plan, but with structural clarity. THIRD: Build a 30-day interruption protocol together in the room. Built by your cabinet. Specific to your system. Not a framework you translate alone at your desk on Sunday night. This is the session most cabinets say should have happened two years earlier. A few summer and fall dates remain. One requirement: full cabinet in the room. Partial collective architecture is not architecture. 📈 3× performance improvement 📈 29% higher engagement 📈 27% better organizational outcomes Zero burnout increase. Those aren't conference statistics. That's what happens when you stop developing people individually and start correcting the system collectively. If there were a way to name the forces consuming your cabinet's capacity — and interrupt them structurally in a single session — would that be worth 90 minutes this summer? Schedule a 30-minute consultation and see remaining tour dates: https://calendly.com/higherperformance/30minutecoffee?month=2026-06 ──────────────────────────────────────── FOUND VALUE IN THIS? Help other leaders find it: → Repost with your answer: which of the three forces is most active in your cabinet right now? The leaders who need this are in your network — and they need to know they're not alone in this. → Tag a leader you've watched carry too much alone — someone who keeps showing up with full effort inside a system that hasn't been designed to protect their capacity. → Comment with the moment you first noticed the Burnout Force at work in your institution. Your story is someone else's permission to name it. The more educational leaders who move from individual resilience to collective architecture, the better our institutions become. Follow DR. JOE HILL and Higher Performance Group for weekly Team Intelligence insights. ────────────────────────────────────────
By HPG Info June 9, 2026
Inside The June Roundtable Where District And Campus Leaders Finally Said The Quiet Part Out Loud. THE PAPERCLIP. SIXTY SECONDS. AND A ROOM FULL OF GENIUSES. Here's a question eleven educational leaders answered before 10:00 AM on June 3rd: How many uses can you list for a paperclip in sixty seconds? The chat filled fast. Restart your modem. Fishhook. Lockpick. Holding hair back out of your eyes. Key ring. The best one — from Kim LeClaire , Education Advisor and Strategist out of Denver — the one that stopped the room: the paper clip that held her rain cape together as she walked the Camino de Santiago. Then the data landed. In 1968, NASA commissioned Dr. George Land to build a test to find the most innovative thinkers on the planet. He gave it to 1,600 children aged four and five. Ninety-eight percent scored at genius level — the same standard NASA used for rocket scientists. He retested them at age ten: 30 percent. At fifteen: 12 percent. He then tested 280,000 adults. Two percent. Land's conclusion: non-creative behavior is learned. We are not born uncreative. We are taught — institution by institution, grade by grade — to believe the paperclip is only for paper. That conclusion is the premise of every Peer-to-Peer Leadership Roundtable Higher Performance Group convenes. And it was Kim (for the win) who named what the data actually means for every institution in that room: "How do we support the human capacity for creativity?" That is not a warm-up exercise. It is the essential question for every institution these eleven leaders walk into every day. And on June 3rd — leaders from Washington and Minnesota, Ohio and Virginia, Texas and Illinois, K–12 districts and college campuses — they spent sixty minutes attempting to answer it together. Not with frameworks. With the room thinking out loud. THE DIAGNOSIS: YOUR SILOS ARE STRUCTURAL, NOT PERSONAL — AND THAT CHANGES EVERYTHING Let's talk about this like adults who've survived multiple accreditation cycles, bond referendums, and at least one strategic planning retreat where the mission statement got wordsmithed for four hours while the actual problem waited patiently in the parking lot. Silos are not a character failure. They are not a communication problem. They are not evidence that your VPs don't respect each other — although, statistically, two of them might not. Dr. Rick W. Smith Sr., CFRL, CCDP President of Dallas College North Lake — a former hospital administrator for 23 years, then a decade in television news, now a decade in higher education — named it with the precision of someone who has led three entirely different systems: "Silos are often the unintended consequence of how organizations are organized, measured, and — too many times — rewarded. The challenge is ensuring those priorities remain connected to institutional goals." That reframe changes the entire fix. If silos are a character failure, you call a retreat. You invest in communication training. You hire a consultant who facilitates a trust exercise that everyone finds mildly uncomfortable and immediately forgets. If silos are structural — the predictable output of incentive architecture — you redesign who makes decisions, where resources flow, and how information moves between people who serve the same students but rarely occupy the same room. TQ = IQ × EQ × PQ. The PQ dimension — Perceptual Intelligence, the capacity to accurately read what's actually happening in your institution — depends on this. You cannot build organizational perceptual accuracy when the structural design actively prevents the right people from seeing the whole picture. And here's what our research across 987 leadership teams in 43 states tells us: the teams operating at 60% capacity aren't there because of talent deficits. They're there because the architecture was never designed for multiplication. (This is the exact problem THE TEAM INSTITUTE was built to address — not by making individuals better at working around broken structures, but by helping cabinets redesign the architecture itself. More on that in a moment.) In a BANI environment — Brittle, Anxious, Nonlinear, Incomprehensible — architecture optimized for Coasters isn't just inefficient. It becomes existentially dangerous. Dr. Nathan S. Schilling, CSBO , Superintendent of Lansing School District 158 brought the session's most vivid metaphor: his 1973 Mustang, purchased specifically after confirming it had undergone a full frame-off restoration — all body paneling removed, foundational work done first, then reassembled. "Some restorations slap new panels over a completely rusted frame. That looks great inside — it's completely rusted and falling apart." That is the institutional response most strategic plans represent: new panels, rusted frame. The leaders in this room are not interested in new panels. THE FRAMEWORK: BUILDERS, DREAMERS, COASTERS, AND CLIMBERS Not every leader in your institution responds to BANI the same way. Our research names four behavioral patterns that show up in every institution navigating disruption — and the distribution matters more than the diagnosis.
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