Higher Performance Insights | ARE YOU CALLED OR CONFUSED?

June 24, 2025
higher performance insights

Why 70% of Campus Leaders Are Burning Out—and How to Join the 30% Who Aren't


Are you well placed?


Here's what the latest research won't tell you:


Turnover rates for top leadership positions in higher education have reached an unprecedented high of over 20% between 2022 and 2024. But here's the part that should keep you awake at night—most of these departures aren't about budget cuts or external pressures.


They're about leaders who never found their sweet spot.


The difference between leaders who thrive and those who burn out comes down to one question: Where do your abilities, your affinities, and your opportunities intersect?


Remove any leg from this three-legged stool, and the whole thing topples. Get all three aligned, and you've discovered what researchers call your "calling"—which correlates with "feelings of satisfaction, efficacy, and meaningfulness" and can even "improve career performance."


The Campus Leadership Crisis Nobody's Talking About


Walk through any university today, and you'll see the symptom everywhere: smart, capable leaders spinning their wheels. They're managing budgets, faculty relations, student experience, accreditation, fundraising, and community partnerships. Always moving, always busy.


But busy doesn't equal effective.


Harvard's 2024 Global Leadership Development Study found that 70% of leaders say it's important to "master a wider range of effective leadership behaviors." Still, the real challenge isn't learning more skills—it's knowing when and how to deploy them.


The leaders who actually transform institutions have learned something counterintuitive. In an age of infinite demands, the most powerful strategy is focus, not addition.


They've built their leadership around three non-negotiable pillars.


Pillar One: Your Abilities (What You're Actually Good At)


This isn't about your job description or what you wish you were good at. Research on leadership effectiveness in higher education identifies "13 forms of leader behavior that are associated with departmental effectiveness"—but here's the kicker: no single leader excels at all thirteen.


Your abilities might include:


  • Reading complex organizational dynamics
  • Building bridges between competing factions
  • Translating academic vision into practical action
  • Connecting authentically with students
  • Navigating political complexities
  • Turning around struggling departments


The ability test is simple: What do colleagues consistently ask for your help with? What work feels effortless to you but seems difficult for others?


Recent research highlights "the essential attributes of effective higher education leadership, including personal, interpersonal, teaching, and academic capacities," but self-awareness isn't optional here. It requires honest assessment and feedback from people who've watched you lead.


Pillar Two: Your Affinities (What Energizes You)


Affinity goes deeper than interest. Researchers define this as what you "find meaningful beyond financial rewards" and note that individuals who identify this report "higher job satisfaction, higher job performance, less job stress, and longer tenure."


It's what you naturally gravitate toward even when no one's paying you to do it. The problems you think about in the shower. The work that doesn't feel like work.


In campus leadership, this might be:


  • Helping first-generation students navigate college
  • Building innovative academic programs
  • Solving complex resource allocation puzzles
  • Mentoring emerging faculty
  • Creating campus-community partnerships
  • Advancing research that matters


Affinity is your sustainability engine. But research also warns of the "dark side" of pursuing a calling—when people experience "regret, stress, or disappointment when they recognize a calling but it goes unfulfilled."


Without genuine affinity, you'll burn out. With it, you'll find energy even in the hardest seasons.


Pillar Three: Your Opportunities (Where the World Needs You)


This is the reality check that prevents noble dreams from becoming expensive failures.


Opportunity requires understanding your specific context: What does your institution need? Your community? Your students? Educational institutions face "dramatic systemic change" requiring "radical responses" from leaders who must balance "organizational functions that call for stability with those that demand creativity and adaptation."


Right now, our educational landscape faces unprecedented challenges:


  • Declining enrollment and funding pressures
  • Questions about ROI and career relevance
  • Technology disruption and digital transformation needs
  • Mental health crises among students
  • Workforce preparation for rapidly changing economies


The opportunity question is: Where do these real needs intersect with your unique context and capabilities?


The Research-Backed Sweet Spot Effect


When all three pillars align, something remarkable happens that the data supports:


Clarity emerges. Research shows that "career calling" serves as "a positive resource promoting vocational development and well-being."


Energy increases. Leaders who experience their careers as a vocation demonstrate increased "courage," which "plays a mediating role between career calling and well-being indicators."


Impact compounds. Studies reveal "a significant relationship between leadership styles in education institutions and academic staff's job satisfaction," with transformational leadership showing the strongest correlations.


Others rally. Research on teaching and learning leadership reveals that effective leaders prioritize "communication within and between communities of scholars and on working together, with the aim of achieving goals."


This isn't about finding the perfect job title. As research on calling demonstrates, it's about distinguishing between a general or primary calling and a relationship with the soul’s inner need for worthy work, loving community, and reclaimed suffering within a particular vocational path.


Your Assignment (Backed by Science)


Before your next leadership meeting, grab three sheets of paper:


Sheet 1 - Abilities: List 5-7 things you're genuinely good at in your leadership role. Research suggests asking trusted colleagues what they see as your strengths, as "surprisingly little systematic research has been conducted on which forms of leadership are associated with departmental effectiveness."


Sheet 2 - Affinities: Write down what aspects of your leadership energize you most. Research shows that "purpose can be an important component in the career decision-making process," and individuals who find their work meaningful report better outcomes.


Sheet 3 - Opportunities: Identify the 3-5 biggest needs your institution faces where leadership could make a real difference. Studies show that the most significant challenges center around "strategic leadership, flexibility, creativity, and change-capability" as well as "responding to competing tensions."


Now look for overlap. Where do all three intersect?


That intersection might be your calling as a campus leader.


The Three-Pillar Truth


With leadership turnover at unprecedented highs and "intense pressures and challenges leaders face in the sector," your institution doesn't need you to be good at everything. It requires you to excel at something that matters, something that energizes you, something the world actually needs.


Build your leadership on those three pillars.


Everything else is just noise.


YOUR TURN: Team Discussion Questions


Want to transform individual insight into institutional change? Use these questions with your leadership team:


Round 1 - Individual Reflection (10 minutes) Each team member privately identifies their top 2-3 items in each circle:


  • What leadership abilities do you bring that others consistently seek out?
  • What aspects of campus leadership genuinely energize you?
  • What institutional challenges could your leadership meaningfully address?


Round 2 - Team Mapping (15 minutes) Create a shared whiteboard with three columns. Have each person share one item from each circle. Look for:


  • Ability Gaps: Where are we missing crucial leadership strengths?
  • Passion Overlap: What energizes multiple team members?
  • Opportunity Blind Spots: What institutional needs aren't we addressing?


Round 3 - Strategic Alignment (10 minutes) Identify the sweet spots where individual team members' three circles align with institutional priorities. Ask:


  • Whose abilities should we be leveraging more strategically?
  • Are we deploying people in roles that match their affinities?
  • What opportunities require us to restructure leadership responsibilities?


The goal isn't perfection—it's clarity about how to deploy your leadership capital most effectively.



Register for the assessment https://www.higherperformancegroup.com/team-intelligence-assessment


References:


  1. Deloitte Insights. (2025). 2025 Higher Education Trends. Retrieved from https://www2.deloitte.com/us/en/insights/industry/public-sector/2025-us-higher-education-trends.html
  2. Harvard Business Publishing. (2024). 2024 Global Leadership Development Study. Retrieved from https://www.harvardbusiness.org/leadership-learning-insights/2024-global-leadership-development-study/
  3. Bryman, A. (2007). Effective leadership in higher education: A literature review. Studies in Higher Education, 32(6), 693-710.
  4. Aswad, N.G., et al. (2024). A comprehensive bibliometric analysis of trends in higher education leadership in the Global South, 2013-2023. International Journal of Educational Research, 127, 102421.
  5. Dik, B.J., & Duffy, R.D. (2009). Calling and vocation at work: Definitions and prospects for research and practice. The Counseling Psychologist, 37(3), 424-450.
  6. Parola, A., Zammitti, A., & Marcionetti, J. (2023). Career calling, courage, flourishing and satisfaction with life in Italian university students. Behavioral Sciences, 13(4), 345.
  7. Aziri, B., et al. (2023). The relation between leadership styles in higher education institutions and academic staff's job satisfaction: A meta-analysis study. Frontiers in Psychology, 14, 1142411.
  8. Kinnunen, P., et al. (2024). Bringing clarity to the leadership of teaching and learning in higher education: A systematic review. Journal of Applied Research in Higher Education, 16(1), 265-280.


Where do your abilities, affinities, and opportunities intersect in your campus leadership role? Share your insights in the comments—let's learn from each other's clarity.



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THE APPLICATION: BUILDING YOUR COLONY OPERATING SYSTEM (MONDAY MORNING EDITION) Here's what to do Monday morning (assuming your cabinet isn't already in crisis mode from the three decisions you didn't make last week): STEP 1: The Ant Paradox Audit (20 minutes) At your next cabinet meeting, before diving into the seventeen urgent items everyone brought, put this on the agenda: "Solomon told sluggards to go to the ant because the ant had something they didn't. I'm going to suggest we have the same problem. Let's run a diagnostic. On a scale of 1-10, rate two things: 1. How smart is each person on this team individually? 2. How smart are we as a collective when solving complex problems together?" Write down answers privately. Then go around the room. What you'll discover: If Question 1 averages 7-8 and Question 2 averages 3-4, congratulations—you've just discovered you have brilliant ants with no colony operating system. If everyone rates both questions equally high, someone's lying (probably the person who scheduled three sidebar conversations before this meeting to "align" because they don't trust the group process). If answers vary wildly, you don't have shared understanding of whether you're even trying to build colony intelligence or just managing individual ants more efficiently. The diagnostic question: "Are we breeding smarter ants, or are we building a smarter colony?" If you don't know the answer, you're doing the first thing while hoping for the second. Solomon wouldn't be impressed. STEP 2: The Pheromone Trail Mapping Exercise (25 minutes) This one's uncomfortable but worth it: "The ant colony's intelligence lives in its pheromone trails—the communication protocols that turn one ant's discovery into colony-level action. Let's map our equivalent. Think about the last major decision we made. How did information actually flow? Who talked to whom? Whose perspective never made it into the final decision?" Draw it on a whiteboard. Literally map it. You'll probably discover one of three patterns: Pattern A - The Hub and Spoke: Everyone talks to you, but not to each other. You're trying to be the central processor for the entire colony. This is why you're exhausted. The ant colony doesn't work this way because it can't scale. Pattern B - The Siloed Clusters: Your CFO and VP of Operations talk. Your CAO and Student Affairs VP talk. But the two clusters never integrate. You have two colonies pretending to be one. Pattern C - The Random Chaos: Information flows based on whoever happens to run into whom in the hallway. Your "operating system" is geographic proximity and scheduling luck. None of these creates colony intelligence. They create very busy, very frustrated individual ants who are each 340,000 times smarter than actual ants but producing worse collective results. Now ask: "What would our pheromone trails need to look like for information from one perspective to actually inform action across the whole team?" Don't solve it yet. Just name what's missing. That gap between your current communication pattern and actual colony intelligence? That's your TQ deficit. That's what Solomon saw three thousand years ago that you're just now discovering. OBJECTION HANDLING "But we don't have time to think about ant colonies when we have actual crises to manage." You have crises BECAUSE you don't have colony intelligence. You're managing the same problems repeatedly because you've never built the operating system that would solve them collectively. Also, you just spent three hours in a cabinet meeting that produced zero decisions. You have 14 hours per week trapped in meeting cycles that don't work. You don't have time NOT to build this. The ants figured this out while also building nests, farming food, and defending against predators. You can figure it out while managing enrollment and budgets. Solomon didn't tell busy people to go to the ant. He told sluggards—people who were working but getting nowhere. That's the diagnostic: Are you working, or are you building? THE MATURITY SHIFT ❌ Immature leaders think: "I need to hire smarter people." ✅ Mature leaders think: "I need to build the operating system that makes my smart people collectively brilliant." ❌ Immature leaders optimize individual ants. They send people to development programs, hire consultants for better communication, add more expertise to the table, and wonder why team performance stays flat. ✅ Mature leaders build colony intelligence. They create interaction protocols, communication rhythms, and decision-making frameworks that turn brilliant individuals into collective genius. ❌ Immature leaders believe: "If everyone just did their part better, we'd get better results." ✅ Mature leaders know: "If we built better integration protocols, doing our parts would produce exponential results." The sluggard works hard but gets nowhere. The wise person goes to the ant, considers its ways, and builds differently. The difference is the difference between breeding smarter ants and building a smarter colony. One keeps you busy managing individual performance. One makes impossible inevitable because you've unlocked the collective intelligence that was always there—you just never built the operating system to access it. ━━━━━━━━━━━━━━━━━━━ "You have smarter ants than the ants do. You just don't have their colony operating system. And until you build it, you'll keep hiring smarter individuals while getting the same mediocre collective results." ━━━━━━━━━━━━━━━━━━━ The ant paradox isn't a cute nature metaphor. It's a brutal diagnosis of why your brilliant cabinet consistently underperforms its potential. Solomon saw it three thousand years ago. The ants figured it out 100 million years ago. You're still trying to solve it with better meeting agendas and individual development programs. That's not a personnel problem. It's an operating system problem. And unlike your budget constraints or enrollment challenges, this one is 100% within your control to fix. YOUR TURN: THE QUESTION SOLOMON ASKED THREE THOUSAND YEARS AGO Think about your last major decision as a cabinet. Honest assessment—did you synthesize multiple perspectives into something better than any single view? Or did you average perspectives into a compromise that satisfied no one? Did you work like a colony? Or like individual ants wandering in circles while calling it collaboration? Drop a comment with your cabinet's Ant Paradox score: Rate individual intelligence 1-10, then collective intelligence 1-10. Post both numbers. Let's see how many brilliant leadership teams are operating at ant-level collective intelligence. Tag the cabinet member who you think sees this pattern too. Or screenshot the ant paradox section and text it to your CFO with the message "We need to talk about Tuesday's meeting." P.S. IF YOU'RE THINKING "I DON'T HAVE TIME TO TURN THIS INTO A TEAM MEETING RESOURCE" I already did it for you. The GROUP is a free community where every newsletter becomes a ready-to-deploy Leader CORE Lesson and Guide. Facilitation notes. Discussion prompts. Team exercises. The Team Intelligence diagnostic that shows your team exactly where their operating system breaks down. JOIN THE GROUP: https://www.higherperformancegroup.com/the-group Think of it as the meal kit version of team development. I prep the ingredients and recipe. You just facilitate. Your team gets fed. Everybody wins. Plus, you get access to hundreds of campus leaders who are also trying to eliminate their performance gaps and understand why their last cabinet meeting went sideways. The implementation guides save you hours. The peer conversations? Those might save your sanity. FOUND THIS VALUABLE? The LinkedIn algorithm won't show this to your network unless YOU share it: → Repost with YOUR Ant Paradox score (individual IQ vs. collective IQ—be honest) → Tag 3 cabinet members trapped in the meeting cycle → Comment: "COLONY" if you're ready to build the operating system Tag DR. JOE HILL and Higher Performance Group in your repost. (LinkedIn's algorithm prioritizes posts that generate tags and reposts in first 2 hours. Help other leaders discover this.) The more leaders who shift from individual heroics to team intelligence, the better our educational systems become. Follow DR. JOE HILL and Higher Performance Group for weekly Team Intelligence insights. NEXT ISSUE: "Your Cabinet Is The Avengers (If Nobody Watched Each Other's Movies)"  We'll explore why your all-star leadership team operates like superheroes who've never fought together—each one brilliant in isolation, each one solving problems with their signature move, but with zero coordination when the real battle starts. Spoiler: You're not having a talent problem. You're having an integration problem, and no amount of individual superpowers fixes a team that's never learned to assemble.
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