Higher Performance Insights | ARE YOU CALLED OR CONFUSED?

June 24, 2025
higher performance insights

Why 70% of Campus Leaders Are Burning Out—and How to Join the 30% Who Aren't


Are you well placed?


Here's what the latest research won't tell you:


Turnover rates for top leadership positions in higher education have reached an unprecedented high of over 20% between 2022 and 2024. But here's the part that should keep you awake at night—most of these departures aren't about budget cuts or external pressures.


They're about leaders who never found their sweet spot.


The difference between leaders who thrive and those who burn out comes down to one question: Where do your abilities, your affinities, and your opportunities intersect?


Remove any leg from this three-legged stool, and the whole thing topples. Get all three aligned, and you've discovered what researchers call your "calling"—which correlates with "feelings of satisfaction, efficacy, and meaningfulness" and can even "improve career performance."


The Campus Leadership Crisis Nobody's Talking About


Walk through any university today, and you'll see the symptom everywhere: smart, capable leaders spinning their wheels. They're managing budgets, faculty relations, student experience, accreditation, fundraising, and community partnerships. Always moving, always busy.


But busy doesn't equal effective.


Harvard's 2024 Global Leadership Development Study found that 70% of leaders say it's important to "master a wider range of effective leadership behaviors." Still, the real challenge isn't learning more skills—it's knowing when and how to deploy them.


The leaders who actually transform institutions have learned something counterintuitive. In an age of infinite demands, the most powerful strategy is focus, not addition.


They've built their leadership around three non-negotiable pillars.


Pillar One: Your Abilities (What You're Actually Good At)


This isn't about your job description or what you wish you were good at. Research on leadership effectiveness in higher education identifies "13 forms of leader behavior that are associated with departmental effectiveness"—but here's the kicker: no single leader excels at all thirteen.


Your abilities might include:


  • Reading complex organizational dynamics
  • Building bridges between competing factions
  • Translating academic vision into practical action
  • Connecting authentically with students
  • Navigating political complexities
  • Turning around struggling departments


The ability test is simple: What do colleagues consistently ask for your help with? What work feels effortless to you but seems difficult for others?


Recent research highlights "the essential attributes of effective higher education leadership, including personal, interpersonal, teaching, and academic capacities," but self-awareness isn't optional here. It requires honest assessment and feedback from people who've watched you lead.


Pillar Two: Your Affinities (What Energizes You)


Affinity goes deeper than interest. Researchers define this as what you "find meaningful beyond financial rewards" and note that individuals who identify this report "higher job satisfaction, higher job performance, less job stress, and longer tenure."


It's what you naturally gravitate toward even when no one's paying you to do it. The problems you think about in the shower. The work that doesn't feel like work.


In campus leadership, this might be:


  • Helping first-generation students navigate college
  • Building innovative academic programs
  • Solving complex resource allocation puzzles
  • Mentoring emerging faculty
  • Creating campus-community partnerships
  • Advancing research that matters


Affinity is your sustainability engine. But research also warns of the "dark side" of pursuing a calling—when people experience "regret, stress, or disappointment when they recognize a calling but it goes unfulfilled."


Without genuine affinity, you'll burn out. With it, you'll find energy even in the hardest seasons.


Pillar Three: Your Opportunities (Where the World Needs You)


This is the reality check that prevents noble dreams from becoming expensive failures.


Opportunity requires understanding your specific context: What does your institution need? Your community? Your students? Educational institutions face "dramatic systemic change" requiring "radical responses" from leaders who must balance "organizational functions that call for stability with those that demand creativity and adaptation."


Right now, our educational landscape faces unprecedented challenges:


  • Declining enrollment and funding pressures
  • Questions about ROI and career relevance
  • Technology disruption and digital transformation needs
  • Mental health crises among students
  • Workforce preparation for rapidly changing economies


The opportunity question is: Where do these real needs intersect with your unique context and capabilities?


The Research-Backed Sweet Spot Effect


When all three pillars align, something remarkable happens that the data supports:


Clarity emerges. Research shows that "career calling" serves as "a positive resource promoting vocational development and well-being."


Energy increases. Leaders who experience their careers as a vocation demonstrate increased "courage," which "plays a mediating role between career calling and well-being indicators."


Impact compounds. Studies reveal "a significant relationship between leadership styles in education institutions and academic staff's job satisfaction," with transformational leadership showing the strongest correlations.


Others rally. Research on teaching and learning leadership reveals that effective leaders prioritize "communication within and between communities of scholars and on working together, with the aim of achieving goals."


This isn't about finding the perfect job title. As research on calling demonstrates, it's about distinguishing between a general or primary calling and a relationship with the soul’s inner need for worthy work, loving community, and reclaimed suffering within a particular vocational path.


Your Assignment (Backed by Science)


Before your next leadership meeting, grab three sheets of paper:


Sheet 1 - Abilities: List 5-7 things you're genuinely good at in your leadership role. Research suggests asking trusted colleagues what they see as your strengths, as "surprisingly little systematic research has been conducted on which forms of leadership are associated with departmental effectiveness."


Sheet 2 - Affinities: Write down what aspects of your leadership energize you most. Research shows that "purpose can be an important component in the career decision-making process," and individuals who find their work meaningful report better outcomes.


Sheet 3 - Opportunities: Identify the 3-5 biggest needs your institution faces where leadership could make a real difference. Studies show that the most significant challenges center around "strategic leadership, flexibility, creativity, and change-capability" as well as "responding to competing tensions."


Now look for overlap. Where do all three intersect?


That intersection might be your calling as a campus leader.


The Three-Pillar Truth


With leadership turnover at unprecedented highs and "intense pressures and challenges leaders face in the sector," your institution doesn't need you to be good at everything. It requires you to excel at something that matters, something that energizes you, something the world actually needs.


Build your leadership on those three pillars.


Everything else is just noise.


YOUR TURN: Team Discussion Questions


Want to transform individual insight into institutional change? Use these questions with your leadership team:


Round 1 - Individual Reflection (10 minutes) Each team member privately identifies their top 2-3 items in each circle:


  • What leadership abilities do you bring that others consistently seek out?
  • What aspects of campus leadership genuinely energize you?
  • What institutional challenges could your leadership meaningfully address?


Round 2 - Team Mapping (15 minutes) Create a shared whiteboard with three columns. Have each person share one item from each circle. Look for:


  • Ability Gaps: Where are we missing crucial leadership strengths?
  • Passion Overlap: What energizes multiple team members?
  • Opportunity Blind Spots: What institutional needs aren't we addressing?


Round 3 - Strategic Alignment (10 minutes) Identify the sweet spots where individual team members' three circles align with institutional priorities. Ask:


  • Whose abilities should we be leveraging more strategically?
  • Are we deploying people in roles that match their affinities?
  • What opportunities require us to restructure leadership responsibilities?


The goal isn't perfection—it's clarity about how to deploy your leadership capital most effectively.



Register for the assessment https://www.higherperformancegroup.com/team-intelligence-assessment


References:


  1. Deloitte Insights. (2025). 2025 Higher Education Trends. Retrieved from https://www2.deloitte.com/us/en/insights/industry/public-sector/2025-us-higher-education-trends.html
  2. Harvard Business Publishing. (2024). 2024 Global Leadership Development Study. Retrieved from https://www.harvardbusiness.org/leadership-learning-insights/2024-global-leadership-development-study/
  3. Bryman, A. (2007). Effective leadership in higher education: A literature review. Studies in Higher Education, 32(6), 693-710.
  4. Aswad, N.G., et al. (2024). A comprehensive bibliometric analysis of trends in higher education leadership in the Global South, 2013-2023. International Journal of Educational Research, 127, 102421.
  5. Dik, B.J., & Duffy, R.D. (2009). Calling and vocation at work: Definitions and prospects for research and practice. The Counseling Psychologist, 37(3), 424-450.
  6. Parola, A., Zammitti, A., & Marcionetti, J. (2023). Career calling, courage, flourishing and satisfaction with life in Italian university students. Behavioral Sciences, 13(4), 345.
  7. Aziri, B., et al. (2023). The relation between leadership styles in higher education institutions and academic staff's job satisfaction: A meta-analysis study. Frontiers in Psychology, 14, 1142411.
  8. Kinnunen, P., et al. (2024). Bringing clarity to the leadership of teaching and learning in higher education: A systematic review. Journal of Applied Research in Higher Education, 16(1), 265-280.


Where do your abilities, affinities, and opportunities intersect in your campus leadership role? Share your insights in the comments—let's learn from each other's clarity.



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By HPG Info April 7, 2026
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By HPG Info March 31, 2026
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Silence—the professionally calibrated kind, where everyone waits to see who speaks first so they can calibrate their answer. Or a list so abstract it could describe any institution in your state: inequity, mediocrity, the status quo. ("The status quo" is not an oppositional conviction. It's a placeholder dressed up as one. Every institution claims to be against the status quo while carefully maintaining it. If you're against the status quo, name the specific element in your specific institution that you are specifically done accepting. Then watch the room.) The root cause isn't cowardice. It's architecture. Most cabinets have been built—entirely by accident, over years of professional socialization—to reward the performance of alignment and punish genuine conviction. The person who says what they're actually against gets labeled 'difficult.' The person who nods and complains in the parking lot gets labeled 'collegial.' The system selects against exactly what you need. 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The question for you: What are you done pretending is acceptable?? The answer to that question is the center of your leadership brand. Most leaders never say it out loud. The ones who do build institutions worth following. 3. The Relational Conviction — Who You're Specifically For Cult-level loyalty—the healthy kind—isn't built on quality alone. It's built on the audience's specificity. Milwaukee isn't for every person who has ever held a drill. They're for the professional-grade user who needs equipment that doesn't fail under real conditions. That specificity is what makes their core audience feel genuinely chosen—not accommodated, chosen. Most leaders have been trained to lead for everyone. And while that breadth is appropriate in service delivery, it's corrosive in leadership identity. In cabinet terms: Are you building for the people on your team who are ready to genuinely commit to transformation? Or are you designing initiatives that don't make the least committed person in the room uncomfortable? You cannot do both. The attempt produces exactly the kind of universally-tolerated, nobody-evangelizes-for-it mediocrity that keeps institutions performing at 60% of their actual capacity. The Case Study Let me tell you about a superintendent I'll call Renata. (Not her real name—but Renata, if you're reading this, you've told this story better than I'm about to.) Renata inherited a district led, for eleven years, by a superintendent who was universally well-regarded. Stable board relationships. Decent outcomes. A cabinet that had mastered the art of professional consensus. Nobody was passionate. Nobody was difficult. The district persisted. Renata's first act was not a strategic plan. It was a statement—shared with her cabinet, then her board, then her community—about what her district was done tolerating. She was against the assumption that kids in her zip code couldn't compete academically with those in the wealthier neighboring district. Against professional development that consumed teacher time without producing classroom change. Against administrative processes built for system convenience at the expense of family access. She named these things specifically, publicly, in front of people who were not entirely comfortable hearing them. Two cabinet members who couldn't align with the oppositional conviction left within eighteen months. Renata calls those "the first round of clarity costs." She paid them without drama. Three years later: enrollment grew for the first time in a decade. Not from a marketing campaign. From word of mouth. Families in adjacent districts started talking. Teachers began applying who had heard, through the professional network, that this was a place that knew what it was building. The board member who pushed back hardest in year one told Renata at her third-year evaluation that she was the best hire the board had ever made. Renata didn't build loyalty by being easy to like. She built it by being impossible to mistake. People knew exactly what she was building and exactly what she refused to accept. The people who wanted to build that thing with her became evangelists. Without being asked. If you're reading this thinking, 'I know what I'm against—but my cabinet doesn't share it yet'—that's the specific gap THE TEAM INSTITUTE closes. Shared conviction isn't installed through a memo or a retreat. It's built sequentially, through structured collective development that turns eight individual perspectives into one team that multiplies. Schedule a consultation to explore whether this is the right moment for your cabinet. Whether you work with us or not, here's what you can do Monday morning. The Application: Three Conviction Moves Here's what to do Monday morning (assuming you're not already in crisis mode, in which case, bookmark this and do it Tuesday): Step 1: Write the 'We're Done With' List (20 minutes, alone, before anyone else is in the room) Not a cabinet exercise. Just you. Finish this sentence ten times: "We are done tolerating ________." Don't edit for diplomacy. Write the actual list. The budget process that rewards whoever complains loudest over whoever thinks most clearly. The board dynamic that turns every cabinet meeting into a performance. The strategic initiative that gets launched with full cabinet 'support' and quietly starved of resources by March. Now read the list. The items that make you slightly nervous—the ones where you thought 'I can't actually say that publicly'—circle those. That nervousness is the signal. That's where your real conviction lives. That's the version of your leadership that builds institutions people can't stop talking about. This is the same move Milwaukee made before they built the packout system. They asked: what are we done tolerating in the way professionals organize and transport tools? The answer produced something people 3D-print custom attachments for in their spare time. Your 'done tolerating' list has the same generative potential. Step 2: Run the Substitution Test on Your Strategic Plan (15 minutes) Pull your most recent strategic plan. Replace your institution's name with any other institution in your state. Does the document still work? If yes, you have a placeholder. The conviction isn't in the plan—it's in you. The work is surfacing it, not writing a new plan. Find one sentence in that document that could only be true of your institution, your community, your specific moment. If you can't find one, write one. That sentence is your starting point. Step 3: Say One True Thing in Your Next Cabinet Meeting Just one. In the room. Without the diplomatic hedge at the end. "I want to name something we've been tolerating that I'm no longer willing to tolerate." Then name it specifically. Three things will happen: Someone agrees immediately—that's your first ally. Someone pushes back—that pushback is the most useful data you'll get all month. Or nobody reacts—which means you're in a consent-theater dynamic and you have a different problem to solve first. All three outcomes are more useful than another meeting where everyone nodded and nothing changed by Thursday. Two Objections, Handled: "I can't afford to alienate anyone." You're currently alienating the most committed people on your team by leading as if their conviction has to wait for the least committed person in the room to be ready. That's not caution. That's how you lose your best people to institutions where someone finally said what they were actually building. "My board would never accept this." Renata's board had the same concern. The board member who pushed back hardest is the one who called her the best hire in the district's history. Conviction doesn't lose boards. What loses boards is a leader who can't articulate what they're building clearly enough for the board to get behind it. The Maturity Shift Immature leaders think: "My job is to build consensus around a shared vision." Mature leaders think: "My job is to build a shared conviction strong enough to hold when consensus breaks down." Immature leaders make the vision broad enough that nobody can disagree with it. Mature leaders make the conviction specific enough that only the right people can commit to it. Immature leaders celebrate a full room. Mature leaders ask why everyone in the room describes a different institution when you ask what they're building. Here's the uncomfortable truth: A team without shared conviction doesn't multiply. It averages. Eight individually excellent people, each carrying their own unspoken direction, produce the mean of those directions. The safest course. The least offensive. The least transformative. The one that keeps the district or university exactly where it is while consuming 100% of everyone's capacity to keep it there. The 987 leadership teams in our research who moved from 60% capacity to 90% capacity didn't get there by becoming individually smarter. They got there by developing a shared conviction about what they were building—and what they were done accepting—and multiplying that conviction together. That's what TEAM INTELLIGENCE actually means when it works: not eight people performing alignment, but eight people genuinely committed to the same thing. Sequential investment creates compounding conviction. The Milwaukee packout didn't become a cult object because the first box was remarkable. It became one because every subsequent piece was designed to fit into and enhance what came before. Your cabinet works the same way. Your turn: What's one thing your institution is genuinely against—not officially, not diplomatically, but actually against—that has never been named out loud in a cabinet meeting? Drop it in the comments. Not for performance. Because naming it is the first step to building a team that shares it. Tag someone who you've watched lead with a backbone—someone who says the true thing in the room where it costs something to say it. They deserve to be recognized for it. THE TEAM INSTITUTE Most leadership development programs spend eight hours building individual capacity and return your cabinet to a collective system designed to neutralize exactly what they just developed. Your people come back sharper. They return to a meeting culture that hasn't changed. The individual work doesn't transfer. You know this. You've watched it happen. You've paid for it more than once. THE TEAM INSTITUTE is an 8-month developmental journey that builds what your cabinet is actually missing—not individual skill, but collective architecture. The trust that makes honest conviction safe to name. The shared language that makes it portable across the team. The sequential development—from individual clarity to collective commitment to organizational multiplication—that turns eight excellent individuals into a team that genuinely compounds. Month by month, your cabinet builds what no single training or retreat ever produced: a shared operating system with a shared direction. The kind where someone on your team becomes an unpaid evangelist for what you're building—not because you asked them to, but because they finally found something worth talking about. From our research across 987 leadership teams : 3x performance improvement. 29% higher engagement. 27% better organizational outcomes. Zero burnout increase. One requirement: full leadership team participation. Partial conviction is not conviction. It's a majority position. If you recognize the gap between what you're building and what your team has actually committed to—schedule a 30-minute consultation to explore whether THE TEAM INSTITUTE is the right intervention for your cabinet right now. This is a conversation between people who are done tolerating leadership development that returns brilliant individuals to a broken collective system and calls the investment complete. https://www.higherperformancegroup.com/team-institute Found Value in This? Help other leaders find it: → Repost with the one thing your institution is actually against that's never been named publicly. The leaders who read this need to know they're not alone in carrying that conviction. → @Tag a leader with a backbone. Someone you've watched say the true thing in the room where it cost something to say it. Name them specifically. → Comment with your Substitution Test result: Does your strategic plan survive having your name replaced with any other institution in your state? Yes or No. The comments will tell you something about your peers you won't hear anywhere else. The more leaders who move from performed alignment to shared conviction, the better our educational institutions become. Follow DR. JOE HILL and Higher Performance Group for weekly Team Intelligence insights. Next Issue "Your Cabinet Doesn't Actually Disagree With You (And That's the Problem)" We'll explore why the most dangerous dynamic in educational leadership isn't conflict—it's the professional performance of agreement, while the real conversation happens in the parking lot.  Spoiler: Your last strategic plan didn't die in implementation. It died the moment everyone nodded, and nobody meant it.
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